GCSC definition
Examples of GCSC in a sentence
For clarity, the time (as recorded in Orange’s Incident case management system) when the GCSC closed the Incident Report is the time that Orange will use to determine whether or not it met the NBD DTTR Service Level.
The Business VPN Corporate Service is considered repaired when the GCSC closes the Incident Report in the Incident case management system after informing Customer that the Service is restored; however, the GCSC will keep Incident Report open if Customer informs the GCSC that the Business VPN Corporate is still out of service.
End-User Escalation Process Call AT&T Global Client Support Center (GCSC) Managed Security Service MSS Operations (▇-▇▇▇-▇▇▇-▇▇▇▇) DTS/STND Escalation Process.
If the actual Global Backbone Availability is less than the Global Backbone Availability Service Level, then Customer will be entitled to receive a credit against the Qualifying Charges for the Location where the Outage occurred so long as Customer reported all Outages to the GCSC.
If the actual Global Backbone Availability is less than the Global Backbone Availability Service Level, then Customer will be entitled to receive a credit against the Monthly Recurring Charges for the Location where the Outage occurred so long as Customer reported all Outages to the GCSC.