Examples of Excusable Downtime in a sentence
Supplier guarantees the Application will be available for use at least ninety-nine percent (99%) of the total time during each month, excluding Excusable Downtime.
Excusable Downtime shall not include (i) an electronic hardware failure, (ii) a failure in the Supplier’s Application, (iii) an electric utility failure at Supplier’s facility where the Application is hosted, or (iv) a network failure up to, but not including, the interconnection point of Supplier’s network to the public switched telephone network.
Excusable Downtime means the aggregate number of hours in any month during which the defined device, is down during scheduled hours, due to preventive maintenance, scheduled outages, cabling faults, infrastructure problems or any other situation which is not attributable to bidder’s failure to exercise due care in performing its responsibilities.
The Application will be made available to VDOT and its designated Application Users twenty-four (24) hours a day, seven (7) days a week (“ Uptime”) less Excusable Downtime.
Planned Maintenance is the delivery of hard- and software releases of the iotspot Service and is categorised as Excusable Downtime.