Contact Center definition
Contact Center means a centralized system equipped for receiving a large volume of incoming communication by telephone, e-mail, fax, online chat, or other means of communication and where communications are handled, with some amount of computer automation, to respond to incoming inquiries and track appropriate data. Contact Centers may be specific to Enrollees or to providers. The Contact Centers of subcontractors are included.
Contact Center means the contact center solution for handling communication between the Customer and its End Users. The Contact Center may be located at several Sites and may include disseminated End Users.
Contact Center means the point of contact designated by Nortel Networks for its Customers to request Repair Services.
Examples of Contact Center in a sentence
The ▇▇▇▇▇▇.▇▇▇ Contact Center is available 24 hours a day, 7 days a week.
The ▇▇▇▇▇▇.▇▇▇ Contact Center is available 24 hours a day, 7 days a week, excluding federal holidays.
Expedia & PeopleSupport Contact Center Services Agreement Confidential material redacted and filed separately with the Commission.
You may cancel the Service at any time by providing us with written notice via postal mail, secure message through the Service or by contacting the Customer Contact Center at (▇▇▇) ▇▇▇-▇▇▇▇.
Applicable to the University-wide Nonsupervisory, Supervisory, Health Care Professional/Laboratory Technical, HMC Technical, and UW Medicine Contact Center bargaining units: Employee performance evaluations are grievable only through Step Two of the Grievance Procedure.
More Definitions of Contact Center
Contact Center means a central point in from which HPI manages customer contacts.
Contact Center means the Customer Care Center of MFS as may be notified to the Customer by the company from time to time;
Contact Center means the contact center solution including both Customer's human and material resources for handling communication between itself and the End-Customers. The Contact Center may be located at several sites and may include disseminated Agents.
Contact Center means the contact centre of Bank Islam contactable twenty four (24) hours at 03-26 900 900 for any inquiries regarding Bank Islam products and services;
Contact Center means a place provided by us for the purpose of Passengers making bookings by phone (0804 1 080808) and to access information about us.
Contact Center means a call center that receives and handles requests via telephone, email and any other methods (if any) pertaining the credit card services policies according to BIDV’s terms and conditions in particular period.
Contact Center refers to and means any and all organized communication systems and methods approved by Franchisor by which an individual (referred to as a “prospective customer”) attempts to contact and/or communicate with a Franchisor designated corporate representative, a System customer service representative, and/or a Lifetime Green Coatings Businesses. Franchisor, at Franchisor’s election and determination, maintains sole discretion to manage, control and coordinate all Contact Center communications, including initial communications, on-going communications and responsive communications for purposes that, at Franchisor’s discretion, may include: (a) receiving and responding to telephone calls from prospective customers; (b) receiving and responding to telephone calls from prospective customers attempting to contact a System representative, (c) Receiving and responding to telephone calls, emails, web chats, web contacts, lead generation source contacts and other contacts that Franchisee may receive from prospective customers, current customers and former customers of the Franchised Business; (d) to individually and/or collectively process, schedule, reschedule, book and/or monitor estimate appointments with customers and prospective customers of the Franchised Business; (e) to individually and/or collectively process, schedule, reschedule, book and/or monitor service appointments with customers and prospective customers of the Franchised Business; and/or (f) to individually and/or collectively process and respond complaints and/or additional inquiries from customers or prospective customers of the Franchised Business.