consumer complaint definition

consumer complaint means a statement, supported by reasonable evidence, that a trader has committed, or is likely to commit, an infringement of the laws that protect consumers' interests;
consumer complaint means a statement, supported by reasonable evidence, that a seller or supplier has committed, or is likely to commit, an infringement of the laws that protect consumers' interests;
consumer complaint means submissions that express dissatisfaction with, or communicate suspicion of wrongful conduct by, an identifiable entity related to a consumer’s personal experience with a financial product or service.3

Examples of consumer complaint in a sentence

  • In 2017, the government also issued an inter-ministerial decision for financial institutions under the NBC’s authority, including MFIs, to establish Consumer Complaint Management Frameworks and related policies.

  • USDA/FSIS Consumer Complaint Monitoring System (CCMS): An electronic database for capturing consumer complaints.


More Definitions of consumer complaint

consumer complaint. ’ means an allegation by or on behalf of an indi- vidual, group of individuals, or other entity that a particular act or practice of a State member bank is unfair or de- ceptive, or in violation of a regulation issued by the Board pursuant to a Fed- eral statute, or in violation of any other act or regulation under which the bank must operate. Unless the con- text indicates otherwise, ‘‘complaint’’ shall be construed to mean a ‘‘con- sumer complaint’’ for purposes of this section.
consumer complaint means: any correspondence or communication registered by any reasonable means at any place authorised by the Licensee for such purposes, from a Subscriber expressing dissatisfaction or grievance with that Licensee’s provision of a Public Telecommunications Service to that Subscriber or from a Consumer expressing dissatisfaction or grievance on a matter within the direct scope of a Licensee’s business and on which matter the Consumer has some legitimate interest;
consumer complaint means any expression of dissatisfaction by a consumer regarding Credit-Related Products.
consumer complaint means a customer/consumer contact when such contact necessitates follow-up by or with the utility to resolve a point of contention.
consumer complaint. ’ means an allegation by or on behalf of an indi- vidual, group of individuals, or other entity that a particular act or practice of a State member bank is unfair or de- ceptive, or in violation of a regulation
consumer complaint. ’ means an
consumer complaint means an oral or written statement or inquiry from a consumer, or his or her representatives, or about a consumer, concerning products and/or services offered by FFAM or its affiliates through the Bank, and includes informal inquiries, as well as regulatory correspondence, including but not limited to correspondence from federal and state regulatory authorities.