Complaints Officer definition
Examples of Complaints Officer in a sentence
If the issue remains unresolved, you may contact the internal Amex Bank of Canada Chief Complaints Officer.
Please make sure to address your letter to the attention of the Amex Bank of Canada Chief Complaints Officer.
In Canada/U.S. (toll-free) From outside of Canada/U.S. Telephone: ▇-▇▇▇-▇▇▇-▇▇▇▇ (▇▇▇) ▇▇▇-▇▇▇▇ (call collect) Fax: ▇-▇▇▇-▇▇▇-▇▇▇▇ (▇▇▇) ▇▇▇-▇▇▇▇ TTY: ▇-▇▇▇-▇▇▇-▇▇▇▇ Website: ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇/▇▇▇▇▇▇▇▇▇▇ You may also write to the Chief Complaints Officer at the address shown at the end of this booklet.
However, please note that our Bank Chief Complaints Officer and the Ombudsman for Banking Services and Investments may not deal with complaints that are the subject of arbitration or small claims court proceedings.
We will provide the complainant with the name of the Complaints Officer who will be the main point of contact until the complaint is satisfactorily resolved or cannot be processed any further.