Collateral contact means obtaining information concerning a child, parent, or other person responsible for the child from a person who has knowledge of the family situation but was not directly involved in referring the child or family to the Department for services.

Collateral contact means contact by a case manager with others who may provide information regarding an individual's health, safety, functional needs, social needs, or effectiveness of the individual's plan for services. Collateral contact may include family members, service providers, medical providers, neighbors, pharmacy staff, friends, or other professionals involved in the service coordination of an individual receiving Medicaid home and community-based services.

Collateral contact means an individual, agency, or organization the Department contacts to confirm informa- tion provided by the applicant or recipient.

Examples of Collateral contact in a sentence

Collateral contact with a services coordinator regarding the community health status of a child to assist in monitoring safety and well-being and to address needed changes to the ISP for the child.
Collateral contact with a CDDP services coordinator regarding the community health status of a child to assist in monitoring safety and well-being and to address needed changes to the child's ISP.
Collateral contact may be included in the background and information gathering session, and the time spent with those collateral contacts is eligible for Medicaid reimbursement only when that contact is face-to-face.
Collateral contact (via telephone) may be used, when all other efforts to obtain hard copy documents have been exhausted.
Collateral contact – This method should only be used when the client/alternate payee cannot verify their identity through one of the methods above.

More Definitions of Collateral contact

Collateral contact means a person or agency that is involved in the client's life (e.g., legal guardian, family member, care provider, friend, etc.).

Collateral contact means a person or agency that is involved in the client's life (e.g., legal guardian, family mem- ber, care provider, friend, etc.).

Collateral contact means a verbal or written confirmation of a household's circumstances by a person outside the household who has first-hand knowledge of the information, made either in person, electronically submitted, or by telephone.

Collateral contact means a reliable source other than the client knowledgeable about information relative to pertinent public assistance case factors.

Collateral contact means verification of a household's statements through a personal or telephone contact with a person outside a household.

Collateral contact means face-to-face or telephonic exchange between the behavioral health provider of an individual and the individual’s authorized representative and others engaged in the individual’s wellness for the purpose of care coordination. The following is a list of typical collateral contacts: family members, teachers, principals, primary care clinicians, guidance counselors, day care provider staff, previous therapists, attorneys or other staff from the courts, state agencies, social service agencies, outreach programs, after-school programs, community centers, and behavioral health providers at another level of care such as inpatient providers.

Collateral contact means a person who has relevant knowledge about the client’s situation that supports, refutes, or corroborates information provided by a client, reporting party, or other person involved in the case. Examples of contacts include, but are not limited to, family members, law enforcement, health care professionals, service providers, facility staff, neighbors, the reporting party, friends, and any person who provides/provided ongoing care or support to the client.