Warranty Procedure Sample Clauses
The Warranty Procedure clause outlines the steps that must be followed when a party seeks to make a claim under a warranty provided in the agreement. Typically, this clause specifies how and when a claim should be notified, what supporting information must be provided, and the process for investigating and resolving the claim, such as repair, replacement, or refund. Its core practical function is to ensure a clear, standardized process for addressing warranty issues, thereby minimizing disputes and ensuring both parties understand their rights and obligations in the event of a defect or breach of warranty.
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Warranty Procedure. 4. Any demonstrable failure of a Product to meet the warranty set forth in clause 3 of these Warranty Conditions (a "Defect" or "Defective Product") must be reported to Esdec in writing (including by email) by the Purchaser promptly upon becoming aware thereof, thereby including all information reasonably known to the Purchaser in respect of the alleged Defect, including, as appropriate, photographs or video recordings of the alleged Defect.
5. The Purchaser shall provide Esdec without undue delay with all additional information and cooperation (including access to facilities and premises) reasonably requested by Esdec in respect of any (allegedly) Defective Products in order to enable Esdec to assess each claim under warranty. At Esdec's request the Purchaser shall furthermore, at Esdec's cost and in accordance with Esdec’s instructions, send the allegedly Defective Products to Esdec or such third party service provider as is designated by Esdec for Esdec's assessment.
6. Esdec shall, or shall procure that its designated third party service provider shall, assess whether allegedly Defective Products under any warranty claim are indeed covered by the warranty provided under these Warranty Conditions and notify the Purchaser in writing of the outcome of this assessment. In the event that any such Product is validated as Defective by Esdec or its designated third party service provider, Esdec shall determine the remedy to which the Purchaser is entitled in respect of the Defective Product in accordance with these Warranty Conditions. With regard to any Product that is not validated by Esdec as Defective: (i) Esdec shall (insofar as delivered to Esdec for assessment) deliver the Product back to the Purchaser at the Purchaser's cost, and (ii) the Purchaser shall promptly at Esdec's request reimburse Esdec for the reasonable costs incurred by Esdec in performing the assessment of the warranty claim.
7. Any Defects that may apparently have resulted from the transport of Products must, where the transport was Esdec's responsibility, be reported to Esdec in writing (including by email) within 48 hours from delivery, and in such cases shall always be accompanied by photographs or video recordings of the alleged Defects. Esdec is only responsible for Defects arising from transportation if such transport was conducted by or on behalf of Esdec, and such transport was not the Purchaser's responsibility.
8. Any claim under warranty shall not entitle the Purchaser to sus...
Warranty Procedure. All claims for breach of this Limited Warranty must be received by ▇▇▇▇▇ no later than the expiration of the applicable Warranty Period for a Product. Séura will have the right, but not the obligation, to investigate all claims, and ▇▇▇▇▇ will fully cooperate and provide Séura with full and unfettered access to the Product. Failure to timely and properly follow the warranty claim procedures shall relieve ▇▇▇▇▇ from any liability under this Limited Warranty or otherwise.
Warranty Procedure. Provided that Buyer notifies Imatest in writing of any claimed defect in an Imatest Product promptly upon discovery, obtained prior authorization for the return (as described below) and returned the defective Imatest Product to the location designated below, transportation charges prepaid, including applicable duties, taxes, etc., within the Imatest Warranty Period and upon examination Imatest determines to its satisfaction that such Imatest Product is defective in material or workmanship, i.e. contains a defect arising out of the manufacture of the Imatest Product and not a defect caused by other circumstances, including, but not limited to the Excluded Conditions listed below or covered by Section 13 (Disclaimer of Warranties; Remedies). Imatest shall, at its option, repair or replace such Imatest Product or defective components. Imatest shall have reasonable time to make such repairs or to replace such Imatest Product. Any repair of Imatest Products shall not extend the Imatest Warranty Period. Replacement Imatest Products will have a one year Warranty Period from the date of shipment of such Replacement Product.
Warranty Procedure. The Purchaser must contact TRUSSCORE at ▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇ or 1-888- 418-4679 to report any claim under the Warranty within six months of the date on which the Purchaser discovers the defect which is the subject of the Purchaser’s claim. Failure to report a claim within six months may result, in TRUSSCORE’s sole discretion, in the Purchaser’s claim being ineligible under the Warranty. TRUSSCORE reserves the right to request proof of purchase, photographs, video, or any other reasonable information or evidence as may be required to ascertain the nature and eligibility of the Purchaser’s claim under this Warranty. Upon request, the Purchaser will also permit TRUSSCORE or its representatives to inspect the Product which is the subject of a claim under this Warranty.
Warranty Procedure. All warranty claims should be referred to the original point of purchase of the product, and include a description of the problem, photo, serial number (where applicable), and proof of purchase including the date. BIC Sport will at its sole discretion decide whether the claim is acceptable and if accepted, whether the product will be repaired or replaced.
Warranty Procedure. To obtain warranty service for a Device which is subject to the foregoing warranty, you should contact TiVo by calling toll-free ▇-▇▇▇-▇▇▇-▇▇▇▇ during TiVo's normal business hours. The responding TiVo representative authorizing the return of your Device will give you a return authorization number by telephone, and instructions on where and how to return such Device to TiVo. You are responsible to select a shipment means for the Device, and to insure such Device for its full replacement value. You must also enclose your original receipt, invoice or ▇▇▇▇ of sale.
Warranty Procedure. Clause 7.3 applies if, within the warranty period, Customer discovers any non-conformity with a warranty in Clause 7.1, tells ▇▇▇▇▇▇▇ in writing and, in the case of Goods, returns the non-conforming items at Customer’s cost, freight and insurance pre-paid, to the repair facility chosen by ▇▇▇▇▇▇▇. Where this Clause applies, ▇▇▇▇▇▇▇ will, at its sole option, either:
a) correct any non-conforming Documentation and Services; or
b) repair or replace non-conforming Goods FCA (Incoterms® latest version) at the repair location; or
c) instead refund the price of the non-conforming item.
Warranty Procedure. 4.1 All warranty claims will be raised upon the Supplier by Tesla. Warranty claims will be prepared as required when they arise. Only Tesla warranty claim forms are to be used.
4.2 The Supplier shall perform warranty adjudication and shall record its decision and its appropriate comments regarding the acceptance of liability for each of the Components, as follows:
Category I — Fault found and Is the Supplier’s liability Category 2 — Fault found but is not the Supplier’s liability
Warranty Procedure. If the Materials develop a defect, the Building Contractor will notify the Supplier in writing as soon as possible, but in any event within 14 days of the date the defect is discovered. The Supplier shall, within 14 days from such notice, identify the defect and submit in writing the remedy plan to RUNE. The Supplier commits to rectify the defect in maximum days from the date of remedy plan final confirmation by the Parties. In the case of replacement of defected Product for a new one, the Warranty period for the replaced parts runs from the beginning of the date of signing the documents confirming the completion of the complaint process. The Parties agree that in any case where a defect is notified in writing, the Supplier shall be given a reasonable period of days to examine the issue thoroughly and to further determine the reasons which are attributable to the defect. In any case of disagreement between the Parties with regards to claims arising out of the Products, the parties specifically agree to mutually appoint an independent 3rd party expert to determine reasons and Party at default will pay the cost of such independent examination
Warranty Procedure. Products or parts thereof which show allegedly any defects shall be collected by the distributors of PURCHASER from the market and on request within 30 days after receipt of the warranty claim report send to SUPPLIER. Once the SUPPLIER receives the warranty claim report, a claim number shall be issued to the PURCHASER. The PURCHASER shall return the defected part to the SUPPLIER for evaluation. Warranty claim report should include the following:
(1) Claim number as registered at PURCHASER;
(2) Registration date of the Vehicle;
(3) Mileage status of the vehicle;
(4) Repair date and place of repair;
(5) Name of dealer who did the repair;
(6) Vehicle chassis number;
(7) Description of complaint (condition, cause, remedy);
(8) Original Failed Part number or actual replaced part;
(9) Flat rate code or actual repair time;
(10) Total repair costs;