Update Service. The Customer shall receive updates, error corrections and improvements to the Program(s) as and when developed and produced by the supplier. As such updates, errors, corrections and improvements become available, the supplier shall either send them to the Customer or advise of any new releases, updates or revisions that the supplier will be incorporating into the Program(s). If the Customer requests a copy of the Program(s) incorporating the aforementioned type of change it shall be sent to the Customer in machine-readable form and the supplier shall grant to the Customer a personal, non-exclusive, non-transferable licence to use subject to the same conditions that are set out in the Terms and Conditions. At the sole discretion of the supplier, significant extensions to the functionality of the Program(s) may be deemed options for which additional fees apply. If the Customer elects to take a chargeable option, then the supplier shall issue an invoice for any fee due; but if the Client does not elect to take the aforementioned option the Customer’s rights under the Terms and Conditionals shall remain unaffected. Corrective Maintenance The corrective maintenance activities are concentrated on the solution of Software Defects in the Program(s). Requests for service logged at the supplier are allocated a unique reference number, to be used in all subsequent correspondence. Service / Fault logs can be monitored via a web interface which the supplier will provide access to via a URL, Username and Password In the event of an error or a suspected error in the Program(s) being discovered by the Customer, the Customer shall:- • notify The supplier and make every reasonable effort to send to The supplier an example of the error, together with (where reasonably appropriate) a written explanation of where the Customer believes the error to lie; • co-operate fully with the supplier and promptly undertake the actions requested by The supplier so as to facilitate and expedite The suppliers performance of its obligations hereunder. • The Customer agrees to provide such access as is necessary to carry out the maintenance to the supplier or its agents or sub-contractors to the Program(s) and to the Customer’s records relating to the use thereof, and to any relevant hardware in order to perform the above support services. The priority determines the urgency of the solution of the problem. A Severity Level will be agreed between the supplier and the customer at the time the re...
Update Service. Subject to product version, improved versions of the programme will be made available to the client for downloading from the internet. This service is only available for customers that have signed a service & support contract.
Update Service. 9.1 PRICE Charges for Update Service are, per year per site, $16,043 for the current Application System or the two previous releases, and $32,086 for older releases. The prices cover any reasonable travel and living expenses incurred if site visits are required to implement a maintenance release. Equipment needed on ITC's AXE sites to facilitate remote electronic delivery is not included in the price. The remote patch delivery requires a high speed data connection using X.25/MTP protocol.
Update Service. The provider publishes a new software version every year and reserves the right to publish one or more subversions in the same year. The versions will be available for download in the customer center.
Update Service. At a date determined by him, NOA will free of any extra charge deliver, and make available to the Customer the Software updates as provided by the producer. NOA shall inform the Customer on the so call Critical Patches, which are necessary to install in order to maintain the productivity and stability of the Software.
Update Service. At a date determined by DR XXXXX, DR XXXXX will make available to the client program updates of the licensed products. These updates comprise repair of mistakes, correction of possible program problems that did not occur either during the test run or during use within the warranty period, enhancement of the performance, changes in the software programs consequent on legal changes. Legal changes that result in new program logic, that is, changes in existing functions that lead to new programs and program modules, as well as possibly necessary additions to the hardware, are not included in the performance obligations covered by this contract. These programs will be offered separately to the client along with the required data carriers and documentation. ▪ Support Class C - The services of Support Class A and B are included in the Support Class C.
Update Service. Update DSair to the latest firmware. It also performs operation check, health check, maintenance simultaneously. Shipping fee to our company, please bear the user. Shipping & Update Fee Price Shipping fee to our company User pays shipping fee Update work fee, by our company 2000 Yen Return shipping fee to User 400 Yen (Japan ONLY)
Update Service. During the term of the Plan, SmartFin99 will provide updates to the licensed software. “Update” means each version of the licensed software released for distribution by SmartFin99 that incorporates one or more program fixes, enhancements, or improvements as designated by release level
Update Service. Midwinter will use reasonable efforts to provide, on request by the Licensee, reasonable quarterly updates to the information contained on the publicly accessible portion of the Custom Site with new information provided to Midwinter by the Licensee on or before the end of each quarter based on the date of this agreement. Midwinter may determine whether a requested update is reasonable at its sole discretion and, where it determines that it is unreasonable to provide an update at no additional charge, will provide the Licensee with an estimated cost for performing the update at Midwinter’ then current time and materials rates. The Licensee accepts all liability and indemnifies Midwinter against any claims made against Midwinter in connection with updates requested by the Licensee.
Update Service. QTS likes to keep students updated on safety issues, market and legislative changes and interesting news from the safety and training industries. We would like to subscribe you to this service. Please provide your permission below: Yes, please keep me up to date No thank you Please note you MUST SIGN the Student’s Agreement and Declaration at the end of this document, otherwise your enrolment cannot be accepted. Further information is available in the Student Handbook (found on our website, or linked at the beginning of this document). Please ask our friendly staff for a hard-copy if you cannot access the online document.
