Trouble Isolation. 12.3.4.1 CLEC is responsible for its own End User Customer base and will have the responsibility for resolution of any service trouble report(s) from its End User Customers. CLEC will perform trouble isolation on services it provides to its End User Customers to the extent the capability to perform such trouble isolation is available to CLEC, prior to reporting trouble to CenturyLink. CLEC shall have access for testing purposes at the Demarcation Point, NID, or Point of Interface. CenturyLink will work cooperatively with CLEC to resolve trouble reports when the trouble condition has been isolated and found to be within a portion of CenturyLink's network. CenturyLink and CLEC will report trouble isolation test results to the other. Each Party shall be responsible for the costs of performing trouble isolation on its facilities, subject to Sections 12.3.4.2 and 12.3.4.3.
Trouble Isolation. 9.3.4.1 Pursuant to the applicable exchange and network service catalog, Qwest will xxxx appropriate Maintenance of Service Charges, set forth in Exhibit A, for dispatched work done by Qwest where the trouble is found to be on the end user’s side of the NID or trouble is found to be in RESELLER's portion of the network.
Trouble Isolation. 12.3.4.1 WSP is responsible for its own End User Customer base and will have the responsibility for resolution of any service trouble report(s) from its End User Customers. WSP will perform trouble isolation on services it provides to its End User Customers to the extent the capability to perform such trouble isolation is available to WSP, prior to reporting trouble to Qwest. WSP shall have access for testing purposes at the Demarcation Point, or Point of Interface. Qwest will work cooperatively with WSP to resolve trouble reports when the trouble condition has been isolated and found to be within a portion of Qwest‟s network. Qwest and WSP will report trouble isolation test results to the other. Each Party shall be responsible for the costs of performing trouble isolation on its facilities, subject to Section 12.3.4.2.
Trouble Isolation. When a trouble is reported by a subscriber served through a UNE, KMC will test its network to identify any problems. If no problems are identified with the KMC network, KMC will open a trouble report with Sprint. Sprint shall then test its portion of the network and perform repairs as required under this Agreement.
Trouble Isolation. 12.1.1 Maintenance of Service for non-Qwest Trouble, per Half Hour or fraction thereof 12.1.1.1 Maintenance of Service - Basic $30.68 5 12.1.1.2 Maintenance of Service - Overtime $40.84 5 12.1.1.3 Maintenance of Service - Premium $51.01 5 Recurring Recurring Per Mile Non-Recurring REC REC per Mile NRC 12.1.2 Dispatch for non-Qwest Trouble $128.56 5 13.0 Intentionally Left Blank
Trouble Isolation. 12.3.4.1 VZW is responsible for its own End User Customer base and will have the responsibility for resolution of any service trouble report(s) from its End User Customers. VZW will perform trouble isolation on services it provides to its End User Customers to the extent the capability to perform such trouble isolation is available to VZW, prior to reporting trouble to Qwest. VZW shall have access for testing purposes at the Demarcation Point, or Point of Interface. Qwest will work cooperatively with VZW to resolve trouble reports when the trouble condition has been isolated and found to be within a portion of Qwest’s network. Qwest and VZW will report trouble isolation test results to the other. Each Party shall be responsible for the costs of performing trouble isolation on its facilities, subject to Section 12.3.4.2.
Trouble Isolation. 12.3.4.1 WSP is responsible for its own End User Customer base and will have the responsibility for resolution of any service trouble report(s) from its End User Customers. WSP will perform trouble isolation on services it provides to its End User Customers to the extent the capability to perform such trouble isolation is available to WSP, prior to reporting trouble to CenturyLink. WSP shall have access for testing purposes at the Demarcation Point, or Point of Interface. CenturyLink will work cooperatively with WSP to resolve trouble reports when the trouble condition has been isolated and found to be within a portion of CenturyLink’s network. CenturyLink and WSP will report trouble isolation test results to the other. Each Party shall be responsible for the costs of performing trouble isolation on its facilities, subject to Section 12.3.4.2.
Trouble Isolation. 12.3.4.1 CLEC is responsible for its own End User Customer base and will have the responsibility for resolution of any service trouble report(s) from its End User Customers. CLEC will perform trouble isolation on services it provides to its End User Customers to the extent the capability to perform such trouble isolation is available to CLEC, prior to reporting trouble to Qwest. CLEC shall have access for testing purposes at the Demarcation Point, NID, or Point of Interface. Qwest will work cooperatively with CLEC to resolve trouble reports when the trouble condition has been isolated and found to be within a portion of Qwest's network. Qwest and CLEC will report trouble isolation test results to the other. Each Party shall be responsible for the costs of performing trouble isolation on its facilities, subject to Sections 12.3.4.2 and 12.3.4.3.
Trouble Isolation. When a customer reports service trouble to the Company, and a service visit is made, if the trouble is not found in Company equipment or facilities, the customer shall be responsible for payment of Premises Work Charges, as set forth in Section 13 of the Exchange and Network Services Catalog. If the trouble is later found to be due to a failure of Company equipment, services or systems, the related service visit(s) will result in no charge to the customer. Credit allowance will not apply for an interruption of a service due to the failure of equipment, services or systems that are not provided by the Company.
Trouble Isolation. 12.3.4.1 [SEE STATE SPECIFIC LANGUAGE FOR ID]Pursuant to applicable Exchange and Network Service Catalog, Qwest will xxxx appropriate Trouble Isolation Charges for dispatched work done by Qwest where the trouble is found to be on the end user’s side of the NID or trouble is found to be in CLEC's portion of the network.
