Systems Administration. This Service entails ongoing management (including account and DNS management), training and assistance in troubleshooting the following: FTD’s florist and consumer websites; Oracle EBS application (as defined below); Longview application; Clarity application; and the Solaris, Linux (RedHat Enterprise and CentOS) and Microsoft Windows Server operating systems (collectively, the “Covered Systems”). Ongoing management services include management of hardware, database administration, software maintenance, and physical access to the datacenters.
Systems Administration. Policy Enforcement. Company will maintain and enforce login policies, account policies, screensavers, desktop look & feel, program access, application installation & usage permissions, Windows system settings access, and all other GPO-based policies.
Systems Administration. Email Administration. Company will maintain and support on-premise Exchange, Office 365 and Google Apps.
Systems Administration. System Troubleshooting. Company shall discover and repair Windows Server OS problems as required
Systems Administration. Backup Maintenance. Company shall reactively investigate and repair backup software issues if the backup application is able to provide backup status notifications. Company will monitor and remediate issues with backup jobs failing if escalated by the Customer. Customer will continue to configure and maintain backup jobs for new and existing Virtual Machines or Servers.
Systems Administration. A Police Records Technician who is assigned the responsibilities of Computer Systems Administration shall be paid an additional five percent (5%) above his/her rate of pay, so long as such assignment continues.
Systems Administration. 1.6.1 Generally, includes the installation, configuration, administration, operation, maintenance and monitoring of operating systems
Systems Administration. As detailed in the Roles and Responsibilities table in Section 1.4 below, the Vendor will provide DSHS systems administration assistance in the following areas:
Systems Administration. Policy Enforcement. VPLS will maintain and enforce login policies, account policies, screensavers, desktop look & feel, program access, application installation & usage permissions, Windows system settings access, and all other GPO-based policies.
Systems Administration. System Troubleshooting. VPLS shall discover and repair Windows Server OS problems as required
