Support Services Agreement. The Support Services Agreement has been duly authorized, executed and delivered by the Company and is a valid and binding agreement of the Company, enforceable against the Company in accordance with its terms except as the enforceability thereof may be limited by bankruptcy, insolvency, or similar laws affecting creditors’ rights generally from time to time in effect and by equitable principles of general applicability.
Support Services Agreement. Buyer shall have executed and delivered to Seller the Support Services Agreement.
Support Services Agreement. The Committee and the Releasing Members party to this Section 5.d shall not (i) object to the allocation to, and payment by, the Pegasus Debtors, in a manner consistent with the Support Services Agreement, of expenses incurred pursuant to the Cooperation Agreement and paid or payable by the Pegasus Non-Debtors or (ii) seek reconsideration of the order of the Bankruptcy Court dated July 22, 2004 approving the Support Services Agreement so long as the Pegasus Debtors are providing services required under the Cooperation Agreement in accordance therewith.
Support Services Agreement. At the Closing Time and conditional upon Closing, MDS and Buyer and/or the Designated Buyer Affiliates shall execute and deliver a support services agreement (the “Support Services Agreement”), which agreement shall be consistent with the term sheet attached hereto at Schedule 5.9 (the “Support Services Agreement Term Sheet”) and on terms and conditions mutually agreed to by the Parties.
Support Services Agreement. The Professional Corporation shall have executed and delivered a Support Services Agreement with GDSC in the form attached hereto as Exhibit D.
Support Services Agreement. In respect of GlaxoSmithKline, if the Support Services Agreement has not been entered into at Closing, the provisions of the heads of terms in the Agreed Terms shall be binding on GlaxoSmithKline (and its Affiliates) and the Purchaser (and its Affiliates) until the earlier of: (i) the date on which the Support Services Agreement is entered into; or (ii) the date on which GlaxoSmithKline (and its Affiliates) no longer provides the relevant services to the Purchaser (or its Affiliates).
Support Services Agreement. The parties will execute a mutually acceptable support and services agreement within sixty (60) days after the Effective Date of this Agreement. Such agreement will contain service levels, support response times, and other terms that will govern CP's support and maintenance of the CP Exchange and the Branded Platforms , substantially to the service levels, support response times and other terms that govern support and maintenance currently in effect as attached hereto on Exhibit F. The rates for such services shall be the applicable rates as set forth on Exhibit F at the time of delivery of such Services. Such support shall include provide support provided by CP via email (atsuxxxxx@xxxxxxxxxx.xxx) xxd telephone (at (insert telephone number) to UHS and the UHS Sales Force relating to the authorized use of the CP Exchange and the Branded Platforms, including, without limitation, verifying data on the exchange, investigating bugs, and validating error conditions, UHS or the UHS Sales Force shall provide direct support to end-user customers related to inquiries about UHS products and services, such as plan availability, how to use the product, and capture of information on other questions or problems, and shall use commercially reasonable efforts to respond to all customer service inquiries promptly after receipt.
Support Services Agreement. At the Closing, Seller and Buyer will execute and deliver a Support Services Agreement in the form of Exhibit D hereto. 9.9
Support Services Agreement. The Parties shall have entered into a support services agreement in the form set out in Schedule 7.13.
Support Services Agreement. Issue Agreed Position Services The following services to be provided (to be confirmed) • [Financial Services (including accountancy, payroll, purchase and sales ledgers) • HR • Legal Services • IT Management • Health and Safety] Services to be provided by Council to be set out in specification with appropriate KPIs Services can only be provided where there is no conflict of interest. Length of Agreement • 2 years – initial term • Potential to extend on agreement of both parties, with the need for 6 months notice if agreement is terminated Termination • During the initial term the agreement can only be terminated by either party through default on performance • NPDO can terminate if KPIs not delivered • Council can terminate for non payment of fees Charges & Payment • The charges will be as specified in the pricing schedule – will reflect the amounts in Budget for 13/14, subject to review and subject to indexation (CPI) • Payment will include VAT • Timing of payment to be agreed Dispute Resolution • Procedure as follows o NPDO Contract Manager and Council Authorised Officer seek to agree o Chief Executive of NPDO and Corporate Director of Council seek to agree o Third Party determines through mediation o Going to court can only be implemented if mediation fails
