Support Functions Clause Samples
The Support Functions clause defines the range of ancillary services or assistance that one party is obligated to provide to another under the agreement. This may include technical support, maintenance, training, or help desk services, and typically outlines the scope, response times, and methods for delivering such support. By clearly specifying these responsibilities, the clause ensures that both parties understand the level of ongoing assistance to be provided, thereby minimizing disputes and ensuring smooth operation of the primary contractual relationship.
Support Functions. 57.1 E911/911 Services Where and to the extent AT&T provides E911/911 call routing to the appropriate Public Safety Answering Point (“PSAP”) to AT&T’s own end user retail Customers, AT&T shall provide to BA, for resold AT&T Resale Service dial tone lines, E911/911 call routing to the appropriate PSAP. AT&T shall provide BA Customer information for resold AT&T Resale Service dial tone lines to the PSAP as that information is provided to AT&T by BA where and to the same extent that AT&T provides AT&T Customer information to the PSAP. AT&T shall update and maintain, on the same schedule that AT&T uses for AT&T’s own end user retail Customers, the BA Customer information in AT&T’s E911 databases. To the extent technically feasible, the services provided by AT&T to BA under this Section 57.1 shall be provided at Parity.
Support Functions. 57.1 E911/911 Services Where and to the extent Sprint provides E911/911 call routing to the appropriate Public Safety Answering Point (“PSAP”) to Sprint’s own end user retail Customers, Sprint shall provide to BA, for resold Sprint Resale Service dial tone lines, E911/911 call routing to the appropriate PSAP. Sprint shall provide BA Customer information for resold Sprint Resale Service dial tone lines to the PSAP as that information is provided to Sprint by BA where and to the same extent that Sprint provides Sprint Customer information to the PSAP. Sprint shall update and maintain, on the same schedule that Sprint uses for Sprint’s own end user retail Customers, the BA Customer information in Sprint’s E911 databases. To the extent technically feasible, the services provided by Sprint to BA under this Section 57.1 shall be provided at Parity.
Support Functions. Company agrees to ensure that personnel having appropriate skills (“Support Staff”) are provided to fulfill Company’s duties hereunder. Support Staff may include employees of Company and/or independent contractors of Company. In particular:
Support Functions. 17.1 The Council shall make available or arrange to be made available the provision of support service functions to the Trust in respect of the provision of social care on behalf of the Council. These services cover Legal Services; Human Resources; Finance; Information Technology Support; Information and Performance Management; and Communications. Protocols setting out these working arrangements have been established and are attached as Appendices. The Trust and the Council may review the provision of these support service functions at a future date.
17.2 The Council will continue to meet the costs associated with the support functions identified in these protocols so long as the activity levels do not vary from those indicated.
17.3 The Partners will monitor the appropriateness and effectiveness of the support functions set out in the protocols. Where appropriate, Partners may consider and explore alternative ways of providing these support functions, including direct provision by the Trust or the Council via Service Agreements. Where changes are agreed to the provision of the support functions covered by these protocols then such changes will be recorded in writing between the Partners.
Support Functions. Company agrees to ensure that personnel having appropriate skills (“Support Staff”) are provided to fulfill Company’s duties hereunder. Support Staff may include employees of Company and/or independent contractors of Company. In particular:
i. Certiport Authorized Testing Center™ and Certiport Reseller Support. Company agrees to maintain Support Staff that is competent to answer and to use its best efforts to answer, all inquiries from Certiport Authorized Testing Centers™ or Certiport Resellers located in the Territory, regarding the Software and/or Certiport Products and Services.
Support Functions. 27.1 Routing to Directory Assistance, Operator and Repair Services
Support Functions. Secretariat/Administrative Functions
4.1. The secretariat/administrative support functions for meetings of the Board and the Forum will be supplied by the County Council in accordance with a service level agreement agreed by both parties. This will be provided in the form of a dedicated staff resource as „in-kind‟ support.
4.2. Executive functions in support of Partnership work priorities will be provided through working arrangements at „official level‟ and/or through the use of „task groups‟ on which Board members may sit. Wherever possible this support will be provided through the use of existing groupings.
Support Functions. The London Borough of Barking and ▇▇▇▇▇▇▇▇ agrees to continue to provide all of the current management and support functions in relation to the Services that it has been providing up to the date of this Agreement including without limitations:-
33.1 H.R and payroll support 33.2 Occupational health 33.3 Access to training 33.4 Finance/procurement/shared services 33.5 Management support 33.6 Governance 33.7 Performance 33.8 I.T. Support
Support Functions. In the last financial year, Mintek started a transformation journey that sought to return the main thrust of its business to its core of being a research institution. A critical aspect of that journey pertained to transformation of the support services functions that is moving away from transactional focus, to strategic support that creates an enabling environment for the research, development and innovation programmes to flourish. To that end, the business development function is going through a change that will prioritise the commercialisation of Mintek’s expansive intellectual property portfolio that has been amassed over decades of cutting edge research. Similarly, the information and communication technology (ICT) and the engineering management services are all gearing towards creating a network of infrastructure, plant and equipment that will effectively enable Mintek’s researchers to excel in their programmes. In this section of the shareholder compact, a summary of the critical areas of focus is provided, for each support function.
Support Functions. The Contractor shall provide support services to execute the PWS. This includes technical support needed to design, develop, analyze, and sustain space
