Priority 4. A Priority 4 incident exists when the use of xxxxx' contractual services is not affected directly and / or not restricted significantly.
Priority 4. Align NHS England and Immigration Enforcement commissioning systems and strategies to ensure quality services which support health and Immigration Enforcement outcomes and support partnership working.
Priority 4. Training of the general public: elaboration of training programmes and materials using interactive methods and the opportunities of the Internet to train schoolchildren, the working and non-working population in the disaster protection rules, in conformity with the requirements of the Disaster Protection Act and the Crisis Management Act.
Priority 4. Greater innovation in the economy – a national culture of enterprise and innovation leading to a more productive and sustainable economy
Priority 4. An issue with a low degree of impairment of the Services (48 business hour response with resolution time as defined by Vendor, but within a commercially reasonable time given the importance of the issue).
Priority 4. Low means KnowledgeLake Solution service requests that can take longer than one (1) day (e.g. projects, developments, procurement).
Priority 4. Cisco or Cisco's customer requires information or assistance on Product capabilities, installation, or configuration.
Priority 4. Damage, defect or work associated with standards compliance not likely to present safety or system integrity problems prior to the next scheduled inspection. Priority 4 defects will be repaired during scheduled outages as resources permit in accordance with procedures to be agreed between Owner and Contractor or the Operating Committee. To the extent that Contractor determines that the performance of any priority 2, 3 or 4 Demand Work is necessary or prudent, Contractor shall notify Owner of such determination, and, unless Owner expressly instructs Contractor in writing not to perform such Demand Work, Owner shall be deemed authorized to perform the Demand Work and shall proceed to schedule and perform such Demand Work, based on the priorities established in Section 4.9 of this Exhibit A.
Priority 4. Issue is not directly related to VUEWorks software. If an issue is determined to be related to hardware, browser, or operating system malfunction VUEWorks will notify Customer that the issue must be resolved by the Customer. These cases are usually substantiated if the issue occurs on only one user computer and cannot be replicated on another user computer or at VUEWorks’ test environment VUEWorks, LLC. will provide commercially reasonable effort based on the above guidelines. If it is determined that the effort required to resolve the issue is not included in this Annual Maintenance and Support policy, work will stop and the Customer will be advised that the work is not covered. At VUEWorks discretion, the customer may be provided an option for VUEWorks to continue the work at an agreed to cost and scope.
Priority 4
