Customer Feedback. The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints and surveys. Performance management drives the contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems but the customer always has the option to communicate complaints to the PM, as opposed to the contractor. Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints. Any customer complaints will be investigated by the PM using the Quality Assurance Monitoring Form – Customer Complaint Investigation, identified in Attachment A4.
Customer Feedback. WSP may from time to time request CUSTOMER to provide certain information or content by which the End User can be identified when using the SaaS Service including the control panel, and the registration functionality that are compatible with the WSP Software. WSP will only use and protect such information in accordance with the DPA. WSP shall have a royalty-free, worldwide, irrevocable, perpetual license to use and incorporate into the SaaS Services any suggestions, enhancement requests, recommendations or other feedback provided by Customer, including End Users, relating to the operation of the SaaS Services.
Customer Feedback provide Medis with timely customer feedback regarding Product performance and operational issues, claims and complaints;
Customer Feedback. Compliments, suggestions and complaints There are four ways that you can provide us with your feedback:
Customer Feedback. WSP may from time to time request CUSTOMER to provide certain information or content by which the End User can be identified when using the WSP Software including the control panel, and the registration functionality that are compatible with the WSP Software (“Tools”). WSP will only use and protect such information in accordance with WSP’s Privacy Policy. Customer acknowledges that WSP owns the information (including business logic, code, configurations, user data or other electronic materials created by Customer using the Tools) and covenants, on behalf of itself, successors and assigns, not to assert against WSP, its affiliates or licensors any rights in such information, or any claims of any rights against any (WSP) Products or Services.
Customer Feedback. Any Feedback is and shall be given voluntarily. Customer hereby grants to Perforce an irrevocable, non-exclusive, perpetual, royalty-free, transferrable license, with right to sublicense, to use and incorporate into its products and services any Feedback and to disclose, reproduce, distribute, and otherwise exploit the Feedback without attribution to Customer. Feedback, even if designated as confidential, shall not create any confidentiality obligation hereunder.
Customer Feedback. Customer assigns to ChyronHego any suggestion, enhancement, request, recommendation, correction or other feedback provided by Customer relating to the use of the ChyronHego Products and Services. ChyronHego may use such submissions as it deems appropriate in its sole discretion.
Customer Feedback. If Customer provides Google Feedback about the Services, then Google may use that information without obligation to Customer, and Customer hereby irrevocably assigns to Google all right, title, and interest in that Feedback.
Customer Feedback. As this Program is intended to inform best practices for designing and implementing larger-scale multifamily energy efficiency programs, feedback from Customer is an important aspect of participation in the Program. Reasonable efforts will be made by Los Angeles County and/or its Implementer to gather Customer input and feedback in a manner convenient to Customer, and Customer agrees to provide reasonably detailed feedback to Program Implementer via interview and/or surveys.
Customer Feedback. The Contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints. Performance management drives the Contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems, but the customer always has the option to communicate complaints to the Contract Manger as opposed to the Contractor. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed, and must be forwarded to the Contract Manger. The Contractor and Contract Manger will accept those customer complaints and investigate using the Quality Assurance Monitoring Form – Customer Complaint Investigation (Attachment 2). Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.
