Communicate with you. The Administrator will communicate with you, the person you have authorised or your financial planning business (as applicable) in English, on behalf of the fund, via the preferred method indicated by you, to give you important information, including: • proofofyourmembershipdetails; • noticeaboutimportanteventsafectingyourmembership; • transactionconfirmations; • investmentstatements–atleastannually; • anannualbenefitstatement; • certificatesyoumayneedfortaxreturns;and • ourquarterlynewsleter. If you do not indicate your preferred method of communication all important information will be sent by e-mail where an address is supplied, otherwise by post. You may ask for copies of this information and any other information that the law requires to be made known by contacting our Client Service Centre or your financial planning business. If you are registered online, you may log into our secure website and to access some of this information.
Communicate with you. We will communicate with you to provide you with important information. These include the following: • Confirmation of your investment application • Confirmation of changes made on your investment • Quarterly investment statements • Annual tax certificates (IT3(b) / IT3(c)) / IT3(s) • Notices on events that affect your investment. Where you have appointed a Financial Advisor, and you have authorised us to do so, we will provide the Financial Advisor with electronic access to such statements and to tax certificates furnished to the Investor. You may contact us or your Financial Advisor to request this information or other information you may require about your investment. We will send all communications via email unless you have specifically request that we post these to you. It’s important to note that if you have invested via an on-line transactional platform(s), investment statements will be made available, via that platform and will not be distributed via email. In support of the environment, we will distribute all relevant communications electronically via email. You accordingly indemnify us for the security of information sent to you via email at your request, for the proper and complete transmission of the information contained in the email and for any delay in its receipt.
Communicate with you. We will communicate with you, the person you have authorised or your financial planning business (as applicable) in English, via the preferred method indicated by you, to give you important information, including: • proof of your investment details; • notice about important events affecting your investment; • transaction confirmations • investment statements - at least annually; • abridged annual reports; • tax certificates; and • our quarterly newsletter. If you do not indicate your preferred method of communication all important information will be sent by e-mail where an address is supplied, otherwise by post. You may ask for copies of this information and any other information that the law requires us to make known by contacting your financial planning business or our Client Service Centre. If you are registered online, you may log into our secure website to access some of this information.
Communicate with you. The Administrator will communicate with you, the person you have authorised or your financial planning business (as applicable) in English, on behalf of the fund, via the preferred method indicated by you, to give you important information, including: • proof of your membership details; • notice about important events affecting your membership; • transaction confirmations; • investment statements – at least annually; • an annual benefit statement; • certificates you may need for tax returns; and • our quarterly newsletter. If you do not indicate your preferred method of communication all important information will be sent by e-mail where an address is supplied, otherwise by post. You may ask for copies of this information and any other information that the law requires to be made known by contacting our Client Service Centre or your financial planner. If you are registered online, you can log into our secure website to access some of this information.
Communicate with you. Xxxxx Xxxx will communicate with you. You are entitled to any information that the law requires a Manager or listed company to disclose. You may select whether the financial adviser receives communication on your behalf. Where you have made no selection: transaction confirmations will be sent to both you and your appointed financial adviser quarterly statements and other communication will only be sent to you Confirm changes Xxxxx Xxxx will confirm any changes made to your investment with you. Provide statements Xxxxx Xxxx will provide you with quarterly statements and certificates of income and capital gains for taxation purposes where applicable. Additional statements are available from the secure section of xxx.xxxxxxxxx.xx.xx or the Xxxxx Xxxx Client Service Centre.
Communicate with you. The Administrator will communicate with you, the person you have authorised or your financial planning business (as applicable) in English, on behalf of the fund, to give you important information, including: • proofofyourmembershipdetails; • noticeaboutimportanteventsafectingyourmembership; • transactionconfirmations; • investmentstatements–atleastannually; • anannualbenefitstatement; • certificatesyoumayneedfortaxreturns;and
Communicate with you. We use the contact information to communicate with you about your requests and any other relevant aspects of our business. We also rely, in this case, on the execution of our agreement as a reason for processing.
Communicate with you. Xxxxx Xxxx will communicate with you. You are entitled to any information that the law requires a Manager or listed company to disclose.
Communicate with you. Xxxxx Xxxx will communicate with you. You are entitled to any information that the law requires a Manager or listed company to disclose. You may select whether the financial adviser receives communication on your behalf. Where you have made no selection: transaction confirmations will be sent to both you and your appointed financial adviser quarterly statements and other communication will only be sent to you Confirm changes Xxxxx Xxxx will confirm any changes made to your investment with you. Provide statements Xxxxx Xxxx will provide you with quarterly statements and certificates of income for taxation purposes where applicable. Additional statements are available by contacting Xxxxx Xxxx at +264 (61) 22 11 03. Process all instructions Xxxxx Xxxx is responsible for processing your instructions. Xxxxx Xxxx will process your instruction once all supporting documentation is received and requirements are met. Unit prices are calculated daily by taking the total value of all assets of the unit trust, including any income accrual less permissible deductions, and dividing that by the number of units created for the unit trust. Because pricing takes place at the close of each business day, the price is only available the following business day. Processing timelines for Buying, selling and switching The table below shows the timeline for buying and selling units in a unit trust, and for switching between Xxxxx Xxxx unit trusts: Business cut-off to receive an instruction is 14:00 Process the instruction Buy or sell units Unit price received from the manager Shows on investor statement Before 14:00 (Day 1) Day 1 Day 1 The price at the close of Day 1 Day 2 After 14:00 (Day 1) Day 2 Day 2 The price at the close of Day 2 Day 3 Units purchased with a cheque deposit cannot be sold within 14 days of the investment date. Units bought with a direct debit or a recurring debit order can only be sold after 32 business days of each investment date. Recurring monthly contributions via debit order You may select to contribute via debit order on the 1st or 15th of each month. Xxxxx Xxxx will collect the contribution on your selected date and invest it at the unit price of the day the collection reflects in our bank account. If your selected date is not a business day Xxxxx Xxxx will collect the contribution on the next business day. Xxxxx Xxxx needs to receive the instruction by 14:00 two business days before the selected date. Any instructions received after the cut-off date...
Communicate with you. Xxxxx Xxxx will communicate with you. You are entitled to any information that the law requires a Manager or listed company to disclose. You may select whether the financial adviser receives communication on your behalf. Where you have made no selection: • transaction confirmations will be sent to both you and your appointed financial adviser • quarterly statements and other communication will only be sent to you
