CLIENT RESOURCES AND RESPONSIBILITIES. Client Resources and responsibilities include:
CLIENT RESOURCES AND RESPONSIBILITIES. IT Program management for client projects; - Develop and administer user practices and procedures for changes to the baseline business area analysis documentation (as currently exists for ALLTEL) provided by ALLTEL and necessary to reflect Client requirements; - Requirements definition; - Joint participation with ALLTEL in business design; - Review and sign-off of test objectives; - Tariff and regulatory change interpretation; - Review & approval of testing results when user participation is required; - Approval of high impact changes to the processing schedules; - Remittance processing; - Directory publishing; - Directory assistance services; - Communicate to ALLTEL the reporting information needed by Client to satisfy Client's state and federal regulatory requirements; - Staff for each of the business functional areas; and - Provide PC software for computer terminal emulation.
CLIENT RESOURCES AND RESPONSIBILITIES. Remote printers and print operations; - Client resources will work with ALLTEL on problem isolation; - Review with reasonable care reports and other output provided by ALLTEL to Client, and promptly notify ALLTEL if any problems or errors are found therein; - Participate with ALLTEL in the Change Control Approval process for changes to the Client production environments; and - Local area network up to demarcation point of WAN interconnection.
CLIENT RESOURCES AND RESPONSIBILITIES. Participate with ALLTEL in Change Management Process for approval of changes to the Client production environments; - Provide business plan to assist ALLTEL with capacity planning; - User acceptance testing and approval; - End-user training when production changes are implemented; - Assist ALLTEL with the development of production schedules; and - Develop (with ALLTEL's assistance) and maintain a management escalation process to be invoked for any critical batch scheduled job streams anticipated not to meet required deadlines.
CLIENT RESOURCES AND RESPONSIBILITIES. Submit initial access requests, access change requests, and access removal requests for all Client personnel; - Cooperate with and support data security investigations as requested by ALLTEL; and - Provide a Client security coordinator twenty-four (24) hours a Day, seven (7) Days a week.
CLIENT RESOURCES AND RESPONSIBILITIES. Define business requirements and corresponding data to be stored in the warehouse; - Accurate input into the source systems; - Write and maintain warehouse queries; and - Extract information as business needs require.
CLIENT RESOURCES AND RESPONSIBILITIES. Daily activities relative to processing customer requests for services (i.e. customer contact, service order entry and verification, correction of rejected service orders, manage held or outstanding order queues to ensure timely processing, overall order quality, etc.); - Directory verification and clean-up; and - Business processes and methodologies supporting Service Order functionality as provided for by ALLTEL Software.
CLIENT RESOURCES AND RESPONSIBILITIES. Perform data entry for manual assignments; - Maintain inventory databases (cables, central office equipment, etc.); - Data verification and record maintenance; - Pre-field investigation; - Delayed order reporting and tracking; - All engineering activities related to facilities assignment and construction; - Working with ALLTEL to establish wire centers; - Business processes and methodologies supporting facilities assignment functionality: - Field work associated with wire center consolidations; and - Switch System Interface (SSI) scripts and environment to accept data feeds from MIROR.
CLIENT RESOURCES AND RESPONSIBILITIES. MSAG database creation or maintenance; - Coordination of E911 activity with each county; - Business processes and methodologies supporting E911 functionality; - E911 customer database creation or maintenance; and - Error correction.
