Mission Critical Sample Clauses

Mission Critical. Products/FRUs which are Mission Critical will be designated as such in Exhibit B-5 with the initials "MC" after the part number. All parts designated as Mission Critical must be compliant with the Mission Critical Process ENGOO06 and report data provided by Supplier in the format specified in ENGOOO8.
Sample 1
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Mission Critical. The failure or disruption has an immediate, direct impact on DART’s customers. DART’s ability to provide one or more services to its customers is directly affected during the period of service interruption. Response Time. Within 1 hour of notification. MTTR. Within 6 hours of response. Service Window. 7 x 24. Continuous effort until the problem is resolved. Notification Method. Contact the Network/Operations Center x3030. • Priority 2 - Critical. The failure or disruption has an impact on DART’s ability to maintain services to our customers that while not immediate, will cause services to degrade if not quickly restored. Priority 2 is also assigned to systems or hardware that are used to perform time-sensitive functions, or as otherwise negotiated during the SLA process. Response Time. Within 1 hour of notification. MTTR. Within 12 hours of response. Service Window. 7 x 24. Continuous effort until the problem is resolved. Notification Method. Contact the Network/Operations Center x3030. • Priority 3 - Normal. A single client cannot access an IT provided service needed perform normal business functions. This work or function can be performed by others or by the subject client using another person’s system. Response Time. Within 4 hours of notification. MTTR. Within three working days of response. Service Window. 8 x 5. Effort will be during regular working hours. Notification Method. A completed and correct Help Desk On-line service request. • Priority 4 - Low. The problem with the provided service will not affect the agency’s mission. In many cases, a workaround is available. It is a nuisance until fixed. Response Time. Within 4 hours of notification. MTTR. Within five working days of response. Service Window. 8 x 5. Effort will be on a workday basis. Notification Method. A completed and correct Help Desk On-line service request.
Sample 1
Mission Critical. A mission critical service requires continuous availability. Breaks in service are intolerable and immediately and significantly damaging. Availability required at almost any price. Key characteristics of this type of service are: Generates revenue: customer of [Responsibility Unit] books orders through the service. External customers are direct users of the services. Underpins the service [Responsibility Unit] provides to its customers. The typical impacts of a service outage are: Inability to conduct business as usual. Damaging for the [Responsibility Unit] commercial reputation and credibility. Long-term outage threatens financial harm. An example of a mission critical service are the point-of-sale terminals for the Duck Store.
Sample 1
Mission Critical. The Product fails to function according to its published specifications and GENERAL MAGIC is unable to proceed without a fix to the problem or a work-around solution provided by ISOCOR (no functionality, e.g., system down problems).
Sample 1
Mission Critical. PROMOTIONS. Notwithstanding the foregoing, in the event that AOL fails to provide AG with any integrated Promotion included as a "Mission Critical Promotion" on Exhibit A-1 or an agreed substitute (to the extent such failure is due to the actions or inaction of AOL), in accordance with the express timeline for such integrated Promotion identified on such Exhibit A-1 (subject to Section 1.1.6 below) then a "Mission Critical Delayed Integration Event" shall be deemed to have occurred and shall continue until implementation of such Integrated Promotion in question. In the event of a Mission Critical Delayed Integration Event, AOL shall have[ ] full months thereafter to remedy such delay, and, if after such period AOL is unable to so remedy, then the Parties shall negotiate for an additional period of up to[ ] months to reach mutual agreement upon either one of the following two remedies: (A) extending this Agreement on a non-exclusive basis (but only with respect to AOL's obligations for all fixed placements for the particular AOL brand on which the specific Integrated Promotion was undelivered (i.e. a particular Exclusive AOL Property, e.g., only on the AOL Service or only the CompuServe Service, as and to the extent applicable), and expressly not with respect to any other carriage nor exclusivity) for a period equal to [ ] times the length of the duration of such Mission Critical Delayed Integration Event, at no additional charge to AG (for example, a [ ] week delay in achieving such a milestone would result in [ ] such weeks of extension to the Initial Term (with respect to the fixed placements on the applicable brand); any such additional weeks are referred to herein as "Extension Weeks"), but in any case only up to a maximum total extension period for any and all such delays of [ ] in the aggregate for any individual brand; or (B) delivering to AG a mutually agreed upon alternative Promotion of "comparable placement or value" to the extent of such undelivered or delayed scheduled Promotion; provided however, that if after so negotiating for such [
Sample 1
Mission Critical. 3 1.25 Multiemployer Plan ......................................................................................3 1.26 Notes ...................................................................................................3 1.27 Participant .............................................................................................4 1.28 Person ..................................................................................................4 1.29 Plan ....................................................................................................4 1.30 Quarter .................................................................................................4 1.31 SEC .....................................................................................................4
Sample 1
Mission Critical. Definition: All users and critical functions affected. Software is non-operational for multiple users using multiple computers. QueTel will diagnose the root cause of the failure and inform the Agency. Examples include, but are not limited to, users unable to logon (system wide) due to software failure.
Sample 1
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Related to Mission Critical

  • Development and Regulatory Milestones With respect to each of the following milestones, Ikaria shall pay BioLineRx the corresponding payment set forth below within [**] days after the achievement by Ikaria, its Affiliates or Licensees of such milestone: MILESTONE PAYMENT

  • Development Milestones In addition to its obligations under Paragraph 7.1, LICENSEE specifically commits to achieving the following development milestones in its diligence activities under this AGREEMENT: (a) (b).

  • SERVICE LEVEL DESCRIPTION The Fund Accounting Agreement is hereby amended by deleting the Service Level Description attached thereto and replacing it in its entirety with the Service Level Description attached hereto.

  • Stability Testing Patheon may be requested to conduct stability testing on the Products in accordance with the protocols set out in the Specifications for the separate fees and during the time periods set out in Schedule C to a Product Agreement. Patheon will not make any changes to these testing protocols without prior written approval from Client. If a confirmed stability test failure occurs, Patheon will notify Client within one Business Day, after which Patheon and Client will jointly determine the proceedings and methods to be undertaken to investigate the cause of the failure, including which party will bear the cost of the investigation. Patheon will not be liable for these costs unless it has failed to perform the Manufacturing Services in accordance with the Specifications, cGMPs, and Applicable Laws. Patheon will give Client ail stability test data and results at Client’s request.

  • Quantitative Analysis Quantitative analysts develop and apply financial models designed to enable equity portfolio managers and fundamental analysts to screen potential and current investments, assess relative risk and enhance performance relative to benchmarks and peers. To the extent that such services are to be provided with respect to any Account which is a registered investment company, Categories 3, 4 and 5 above shall be treated as “investment advisory services” for purposes of Section 5(b) of the Agreement.”

  • Commercial Milestones In partial consideration of the rights granted by AstraZeneca to Licensee hereunder, Licensee shall pay to AstraZeneca the following payments, which shall be non-refundable, non-creditable and fully earned upon the first achievement of the applicable milestone event:

  • Timeline Contractor must perform the Services and deliver the Deliverables according to the following timeline: • •

  • KEY PERFORMANCE INDICATORS 10.1 The Supplier shall at all times during the Framework Period comply with the Key Performance Indicators and achieve the KPI Targets set out in Part B of Framework Schedule 2 (Goods and/or Services and Key Performance Indicators).

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Regulatory Milestones Celgene shall make the following approval milestone payments to Jounce that are set forth below upon the first achievement by or on behalf of Celgene, its Affiliates or Sublicensees of the Regulatory Milestone Events set forth below with respect to the first Co-Co Product that achieves such event. For clarity, each milestone set forth below shall be due and payable one time only (regardless of the number of Co-Co Products to achieve any such Regulatory Milestone Event). CERTAIN CONFIDENTIAL PORTIONS OF THIS EXHIBIT WERE OMITTED AND REPLACED WITH “[***]”. A COMPLETE VERSION OF THIS EXHIBIT HAS BEEN FILED SEPARATELY WITH THE SECRETARY OF THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO AN APPLICATION REQUESTING CONFIDENTIAL TREATMENT PURSUANT TO RULE 406 PROMULGATED UNDER THE SECURITIES ACT OF 1933, AS AMENDED. Regulatory Milestone Event (For the first Co-Co Product that achieves such event) Milestone Payments (in $ millions) [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] For each of Paragraphs (1) - (3) of this Exhibit C-2, the Parties understand and agree that in no event will more than one (1) milestone payment be paid with respect to any specific event triggering a payment under this Jounce Lead Co-Co Agreement.

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