Telephone Support definition

Telephone Support means telephone or email technical support assistance provided by TransactTools to the Technical Support Contact during Regular Hours concerning the installation and use of the then-current release of a TransactTools Testing Services and the previous sequential release. •

Telephone Support means a helpdesk telephone support line.

Telephone Support means technical support telephone assistance provided by OSI to the Designated Technical Support Contact concerning problem resolution and the use of the then current release of Licensed Software and the Previous Sequential Release. Calls will be accepted during OSl's normal business hours, except that in the event of an emergency, OSI will accept all calls made to the emergency off-hours telephone numbers which OSI shall supply to BISYS and always promptly update as they change, 24 hours per day, 7 days per week, 365 days per year.

Examples of Telephone Support in a sentence

• Definition of Terms (Cont’d) Automatic Location Identification (ALI): An E911 feature that forwards the name (business accounts only) and address associated with the calling party's telephone number (identified by ANI as defined below) to the PSAP for display.

• Telephone Support Availability and Services - describe in detail the telephone support available and indicate availability including but not limited to: 24 hours per day, 7 days per week, 365 days per year; operational/application inquiries; remote diagnostic troubleshooting and user networking; and availability of a toll free line (include number) during: Warranty Period; No Post Warranty Service Agreement.

• In the event further engagement is required this will be redirected to the use of Telephone Support or a remote meeting at a scheduled time and followed through with email communication.

• Measuring Social Support Processes and Outcomes in Telephone Support Groups, Tenth Annual Symposium for the Empirical Foundations of Group Work, University of Wisconsin at Madison, Madison, WI.

• If the Rapiscan Sale Document includes reference to a Preventative Maintenance Only Service Plan, the Services shall consist only of Preventative Maintenance and shall not consist of Telephone Support or System Repairs.

More Definitions of Telephone Support

Telephone Support means technical support telephone assistance provided by Tanium to the Technical Support Contact concerning the installation and use of the then-current release of Licensed Software and the Previous Sequential Release.

Telephone Support means technical support telephone assistance concerning the installation and use of Hardware Products and/or the then current release of a Software Product and the Previous Sequential Release.

Telephone Support consists of responding to telephone and email inquiries received by Rapiscan’s Customer Service Department (24 hours per day, every day of the year) from Buyer regarding Equipment Errors. “Equipment Errors” means a reproducible failure of the Equipment to operate in accordance with such Equipment’s published specifications.

Telephone Support means the service provided by TriTech for access to the TriTech Technical Services Department by telephone, on a twenty-four (24) hour a day, seven

Telephone Support means providing general information and diagnostic advice and assistance concerning the use and operation of the Licensed Software via telephone.

Telephone Support means support services provided to the Support Contacts (as hereinafter defined) in response to telephone requests for assistance.

Telephone Support means technical support telephone assistance provided by Com21 to the Technical Support Contact during Com21's normal business hours.