Technical Support definition

Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

Technical Support means Contractor-provided assistance for the services or Solution furnished under the Contract, after initial end-user support confirms a technical issue that requires additional troubleshooting capabilities; sometimes referenced as Tier II – IV support.

Technical Support means Apple technical assistance if Your Covered Equipment ceases to work correctly, for which Apple may otherwise charge a pay-per-incident fee.

Examples of Technical Support in a sentence

• Reseller, and not PlanetTogether, is solely responsible for Reseller Technical Support.

• Xxxxx 360™ Stress Free System Setup is an over the phone basic setup and orientation service available through Xxxxx’x Technical Support department in certain countries.

• Notwithstanding the foregoing, if an Order Form states that Client is engaging Reseller to provide services, the Reseller, and not PlanetTogether, is solely responsible for the provision of such Reseller services together with Reseller Technical Support.

• Support Services are included with Subscription Licenses and for the first year for Perpetual Licenses, unless Client has purchased Reseller Technical Support from an authorized Reseller, in which case Support Services in this Exhibit A do not apply.

• Xxxxx 360™ Preventive Maintenance Service is available through Xxxxx’x Technical Support department in certain countries.

More Definitions of Technical Support

Technical Support means the support provided by the Technical Support Team set up by the Selected Agency’s – including but not limited to Fault reporting, Trouble Ticketing and related enquiries during this contract.

Technical Support means TO Contractor-provided assistance for the services or Solution furnished under this Task Order, after initial end-user support confirms a technical issue that requires additional troubleshooting capabilities; sometimes referenced as Tier II – IV support.

Technical Support means support for those Incidents involving Customer Hosted Software that could not be resolved by Operational Support. For purposes of this Section, Technical Support includes recommendations on:

Technical Support means the provision of telephone or web-based technical assistance by qualified NVIDIA personnel to questions from Designated Users related to the installation, use and operation of the Supported Software, including basic instruction or assistance related to functional Errors in the Supported Software.

Technical Support shall have the meaning set out in Article 3.1.

Technical Support means Program support provided under Oracle's policies in effect on the date Technical Support is ordered.

Technical Support means telephone, facsimile, Internet and electronic mail based support to assist a subscriber to the SELECT Program as described in Exhibit A, Section 2.02 of this Agreement.