Help Desk definition

Help Desk means the contact point established by Project Co in respect of the Help Desk Services for the notification of Demand Requisitions, the occurrence of Events and other matters arising in relation to the provision of Services;

Help Desk the telephone helpdesk described in Clause 7.1;

Help Desk means a service provided by Contractor for the support of Contractor’s Products. Purchaser shall report warranty or maintenance problems to Contractor’s Help Desk for initial trouble-shooting and possible resolution of the problems or for the initiation of repair or replacement services.

Examples of Help Desk in a sentence

• ANNEX 4: Fault handling and technical/administrative support ServiceCenter will provide Help Desk Support at three levels, referred to as level 1, level 2 and level 3 support.

• Midtown has worked with BCPS to supply a variety contract and consulting support services, including Help Desk, Systems Engineer and Security Analyst services.

• Any additional dumps can be ordered at the following price: - dump of active porting data (Routing database dump) DKK 1.500,- per dump ServiceCenter / Help Desk support: (Invoicing is per period of 15 minutes or fraction thereof) Hourly payment (weekdays 08.00-16.00 hours): DKK 995,- per hour Special on-call arrangement: DKK 1.990,- per hour Database lookups: Database lookups using OCH online is free of charge For up to 50.000 lookups per month.

• Early in 2016, Midtown was awarded a contract to provide Tier I and II Help Desk support to D.C. Public Schools.

More Definitions of Help Desk

Help Desk means the Customer Support email address where the Client places requests for service or reports problems or non-conformities that require correction or attention to by the Company “Technical Contact” the person or persons appointed by the Client to be the prime contact in the Client organisation through whom all communications to the Company about the application and the service must be channelled “Locally Hosted” an application or solution installed on the Clients own equipment at the Clients premises.

Help Desk the single point of contact help desk set up and operated by the Supplier for the purposes of this Agreement;

Help Desk has the meaning set out in Schedule 4 [Services Protocols and Specifications];

Help Desk means a service provided by CONTRACTOR for the support of CONTRACTOR’s Products. HHSC shall report warranty or maintenance problems to CONTRACTOR’s Help Desk for initial troubleshooting and possible resolution of the problems or for the initiation of repair or replacement services.

Help Desk means a service provided by Vendor for the support of Vendor’s Products. Purchaser shall report warranty or maintenance problems to Vendor’s Help Desk for initial troubleshooting and possible resolution of the problems or for the initiation of repair or replacement services.

Help Desk means a service provided by Vendor for the support of Vendor’s Products. WSDOT shall report warranty or maintenance problems to Vendor’s Help Desk for initial troubleshooting and possible resolution of the problems or for the initiation of repair or replacement services.

Help Desk means the help desk, referred to in TPD Section U, to be provided by the Service Provider on behalf of the Network Operators; Hive Down Agreement means the agreement of that name as entered into between Transco plc and xoserve Limited on or around the date of this Agreement; Incident means any defect in or failure of any IT Systems or any query in relation to an IT System Service which occurs outside of planned UK Link downtime and has been logged via the Help Desk;