Included Support definition

Included Support has the meaning set forth in Sections 5 of Exhibit A, B, F, G, H and J.
Included Support means the Support Services set out under the column “Included Support” at paragraph 2.3.
Included Support has the meaning set forth in Section 5 of Exhibits A and G.

Examples of Included Support in a sentence

  • Failure to complete the advised upgrades may result, at NAVITAIRE's option, in the suspension of Included Support, as described in Section 5 of this Exhibit.

  • Any enhanced or additional support services that Supplier may perform at Your request (that are not Included Support Services) will be treated as Additional Services and hence incur additional fees.


More Definitions of Included Support

Included Support the support that is included with Your Subscription as set forth in Section 2 and Exhibit A herein.
Included Support the support that is included with Your Maintenance Subscription as set forth in Section 2 and Exhibit A herein.
Included Support the support that is included with Your Desktop Subscription as set forth in Section 2 and Exhibit A herein.
Included Support has the meaning set forth in Exhibit A, Section 5 and Exhibit B, Section 5.
Included Support means the web-based support included as part of a Subscription and as further described under the heading “Included Support” in Exhibit B-1.

Related to Included Support

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Support means assistance that individuals require, solely because of the affects of developmental disability, to maintain or increase independence, achieve community presence and participation, and improve productivity. Support is flexible and subject to change with time and circumstances.

  • Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.