Server Services. Server Services Resource Unit Categories each have a separate Annual Base Charge and Monthly Resource Baseline. These Annual Base Charges are set forth in Attachment 4-A and these Monthly Resource Baselines are set forth in Attachment 4-D and reflect the resources required to provide the Server Services. Such Annual Base Charges, as adjusted by any ARCs and RRCs, for the Resource Unit Categories for Server Services will fully compensate Service Provider for the performance of the Server Services.
Server Services. For the establishment of encrypted remote communication connections between different users of the Software, the Software must communicate with servers of TeamViewer (so-called “handshake”). In addition, it may be necessary for the transmission of data in the context of a session (e.g. online meeting or remote maintenance) that encrypted data packets be forwarded by servers of TeamViewer (so-called “routing”). Such handshake and routing are made available in connection with TeamViewer’s Server Services. TeamViewer provides the Customer with the Server Services subject to the conditions set out in this XXXX. It is not part of the Server Services to safeguard an interruption- and latency-free end-to-end connection between different users of the Software. The Customer acknowledges that the Server Services may be unavailable or include latency from time to time due to technical difficulties or due to causes beyond the reasonable control of TeamViewer. Additionally, the Customer acknowledges that the end-to-end connection between different users of the Software is dependent on the Customer’s internet connection to the data center as well as the Customer’s use of hardware and software (e.g. PC, operating system) in compliance with system requirements for the Software (pursuant to section 7.4), all of which shall not be included in the services provided by TeamViewer and shall be Customer’s responsibility. The respective costs shall be borne by Customer.
Server Services. 22.1.1 Server Infrastructure RUs
Server Services. This Washington Statewide Contract (“ Contract”) is made and entered into by and between the State of Washington acting by and through the Department of Enterprise Services, a Washington State governmental agency (“Enterprise Services”) and ABC Legal Services, LLC, a Washington Limited Liability Corporation (“Contractor”) and is dated and effective as of July 1, 2023.
Server Services. Supplier shall provide the mainframe services and application and utility server services set forth in Exhibits A.6.1 (Mainframe Services)..
Server Services. Provide monitoring, updates, troubleshooting, and remediation for physical and virtual servers.
Server Services. Procurement services – Installs, moves, adds, changes (IMAC) – Operational monitoring, as needed – Problem determination and resolution – Technical support and break fix – Software deployment and management
Server Services. Utility Servers 16 19.4 Server Services: Server Storage 17 20. Other Pricing Components 18 20.1 Optional Capacity on Demand 18 20.2 Projects 19 20.3 Miscellaneous Server Services 20 20.4 Co-location Services 27 20.5 ASU Volumes and Allowance for ASU Services 29 ATTACHMENT 2 PRICING AND FINANCIAL PROVISIONS Update Methodologies and Attachments to Attachment 2 The following update methodologies and attachments are incorporated as part of Attachment 2: Title Methodology for Updating Associated Exhibit Attachments Attachment 2 Pricing and Financial Provisions Attachment 2 may only be modified by formal amendment, in accordance with Section 21.7 of the MSA. Attachment 2-A Service Provider Pricing Forms (Mainframe) Attachment 2-A (Mainframe) may be updated in accordance with the provisions in Attachment 2. Any changes not provided for in Attachment 2 shall be modified by formal amendment, in accordance with Section 21.7 of the MSA. Attachment 2-A Service Provider Pricing Forms (Server) Attachment 2-A (Server) may be updated in accordance with the provisions in Attachment 2. Any changes not provided for in Attachment 2 shall be modified by formal amendment, in accordance with Section 21.7 of the MSA. Attachment 2-B Financial Responsibility Matrix Attachment 2-B may only be modified by formal amendment, in accordance with Section 21.7 of the MSA Attachment 2-D Resource Baselines Attachment 2-D may be updated in accordance with the provisions in Attachment 2. Any changes not provided for in Attachment 2 shall be modified by formal amendment, in accordance with Section 21.7 of the MSA.
Server Services. Application Servers There are two (2) distinct Resource Unit Categories for Application Server Services: Application Server Complexity and MSDOS Legacy Servers. In addition to such Resource Unit Categories, there are two (2) additional Charges described in Sections 5.2(c) and 5.2(d) in respect of Application Server Services. The Application Server Complexity Resource Units are classified by Data Center and Site Types and further classified by High, Medium, and Low Complexity. Each of these Resource Unit Categories has separate Monthly Base Charges, ARCs/RRCs and Monthly Resource Baselines. Resource Unit usage for Application Server Services will be measured on a per Instance basis. The Monthly Base Charges for such Services are set forth in Attachment 2-A and the Monthly Resource Baselines for such Services are set forth in Attachment 2-D and reflect the required resources to provide the Application Server Services. Depending on the Application Server’s configuration, one (1) or more Instances may run on a single Application Server. Instances in a clustered configuration shall be deemed to be discrete Instances, though each Instance within a cluster shall accommodate a different complexity categorization, depending on DIR Customer requirements. The applicable Monthly Base Charges, as adjusted by any ARCs and RRCs, for the Resource Unit Categories for Application Server Services will fully compensate Service Provider for the performance of the Application Server Services.
Server Services. Utility Servers There are two (2) distinct Resource Unit Categories for Utility Server Services. Each of these Resource Unit Categories has separate Monthly Base Charges, ARCs/RRCs, and Monthly Resource Baselines. These Monthly Base Charges are set forth in Attachment 2-A and these Monthly Resource Baselines are set forth in Attachment 2-D and reflect the required resources to support DIR and the DIR Customers. Such Monthly Base Charges, as adjusted by any ARCs and RRCs, for the Resource Unit Categories for the Utility Server Services will fully compensate Service Provider for the performance of the Utility Server Services.
