Examples of Premium Support in a sentence

Fees are owed and are to be paid in exchange for the rights granted and services made available hereunder and not based on your actual use of the Software, Premium Support or Professional Services.
Support Matrix Priority Priority Level Criteria Standard Support - Initial Response Targets Standard Support - Follow-Up Response Targets Premium Support - Initial Response Targets Premium Support - Follow-Up Response Targets Priority 3 Low A feature of the Solution is not functioning correctly but does not impact data quality or access.
You are responsible for all applicable taxes including, without limitation, federal, state, and local sales, use, goods, and services, value- added, export or import or equivalent "indirect" taxes and duties on the Software, Premium Support or Professional Services as provided herein.
Your continued use of the Software or Premium Support on a subscription basis is contingent upon annual payment of fees in advance.
Premium Support services may be purchased for a fee as outlined below.

More Definitions of Premium Support

Premium Support means the support described in appendix 2;

Premium Support means Oracle’s enhanced level of Support Services. In addition to the Basic Support Services described herein, if Customer is entitled to Premium Support, the Normal Business Hours for Severity 1 and Severity 2 issues will be expanded to 24x7 coverage with improved Response Time Goals and additional Authorized Contacts are provided.

Premium Support means the additional enhancements to Support and Issue Resolution that may be purchased by licensees of the Solution for an additional fee. (as defined in Section 1.4)

Premium Support shall have the meaning set forth in Attachment A to this Exhibit B.

Premium Support means the day to day support for the Licensed Services provided to the Customer by VMO2B and as further described in Appendix 1 to this Service Schedule;

Premium Support means the premium support services included as part of subscriptions to Genetec Advantage™ offering optionally made available for purchase in relation to compatible Deliverables Sold under the Agreement, as further described in the relevant Documentation.