Examples of First Level Support in a sentence
Each employee who attends and successfully completes all First Level Support Services classes shall be designated a First Level Support Provider, and each employee who is a First Level Support Provider who attends and successfully completes all Second Level Support Services classes shall be designated a Second Level Support Provider.
Capital Novus will provide First Level Support Services and Second Level Support Services in accordance with the Capital Novus Maintenance Program Requirements to the End Users that are up to date in their payment of the Maintance Fee.
Capital Novus may rescind any of User employees status as a First Level Support Provider or Second Level Support Provider if Capital Novus determines, in its reasonable sole discretion, that such employee is not providing Support Services that meet the Capital Novus Maintenance Program Requirements.
Capital Novus shall provide training classes that shall be optional to attend that will enable such employees to provide First Level Support Services, and additional training classes that shall be optional to attend that will enable such employees to provide Second Level Support Services.