Your Support. 1.1 We will offer support which reflects your needs and preferences and, in particular: You agree that We will provide You with 3 hours of support per week as part of your Retirement Living package. The fees for this service are included in your Support Charge and this is detailed in the Fee Schedule. You agree that the 3 hours per week of support provided to you as part of your Retirement Living package will be used within each period of one week and no carry over of hours from one week to another will be permitted. In the event that We fail to deliver the 3 hours support scheduled by You, carry over of these hours to the following week will be permitted. The support package provided to you will include, but is not limited to, domestic tasks such as cleaning, laundry, ironing and general household duties and / or support to go shopping, attend social outings and / or to accompany you to attend appointments. You are able to purchase additional support hours from Us at your request and the fees for this additional service are detailed in the Fee Schedule. The support package will not include personal care services or administration of medication as defined by the Care Quality Commission and defined by Us as care services. You are free to purchase care services from Us or any other third-party provider. Where purchased by You care services provided by Us will be entered into by way of a separate Care Contract. We will visit you and your home to discuss your support requirements before we commence the Service We will work with you, your family and any appropriate external professionals to carry out an assessment of your needs and preferences for support, which we will record in a Care and Support Plan; We will enable and support you to be involved in decisions about the planning of your support; We will design our support services with a view to ensuring your wellbeing; We will make reasonable adjustments, where required, to meet your individual needs; We will ensure that we have suitable facilities to meet your needs and ensure your safety; and We will assess the risks to your health and safety of receiving support and do all that is reasonably practicable to mitigate such risks.
Your Support. We will require the support of your personnel to achieve timely completion of the engagement. Support includes, but is not limited to, the collection of all relevant documents (paper or electronic) and the scheduling of interviews and coordination of meetings. Failure to receive such support in a timely manner X X X X X X @ T D J C P A . C O M may negatively affect our ability to fulfill the scope requirements described above within the agreed-upon timeframe. Failure to provide such support in a timely manner may negatively affect our ability to fulfill the requirements in the Engagement Objectives and Scope and Engagement Deliverables within the agreed-upon timeframe.
Your Support. The Provider should agree a plan with you for your support to meet your Individual Outcomes. The plan should be about: what works and doesn’t work in your life what is important to you and what you want to do what support you want and need how and when you get support The Provider should work to provide flexible, personalised support to you. This means that you should have choice and control over your support. Date of start of support:_________________ Date for review of support – to check how things are working or not working: ___________________ Signed by the Supported Person ____________________ Signed by The Council ____________________________ Signed by the Provider ____________________________ This agreement was developed in partnership with ARC Scotland’s National Involvement Network (NIN), a group of people who receive social care. The National Involvement Network have also written the Charter for Involvement about how supported people want to be involved in their support and their communities. Here are the 12 statements from the Charter: We must be at the heart of any plans about our lives. We must have the right to live our lives independently. We must be involved in our communities. We must be able to speak about how our support is working for us and what would be better. We want to be involved in choosing the people who support us. We want to give information and training to staff at all levels. We want to be involved in writing policies that affect us and make them easy for us to understand. We want to be involved in decisions made by organisations that run and plan our support. We want to be involved in events run by organisations that plan and run our support. We want to be involved with ‘speaking up’ groups. We want to take part in national and local campaigns. We have the right to make formal complaints if we need to.
Your Support. 1.1 We will offer support which reflects your needs and preferences and, in particular:
Your Support. We will require the support of your personnel to achieve timely completion of the project. Support includes, but is not limited to, the collection of all relevant documents (paper or electronic) and the scheduling of interviews and coordination of meetings. Failure to receive such support in a timely manner may negatively affect our ability to fulfill the scope of the requirements described above within the agreed-upon timeframe.
Your Support. An Administrator is responsible for providing first level support for each Product. By requesting support services directly from us, you represent that you are authorized to do so for that Product and are knowledgeable about the Product, Service and Content involved and are able to demonstrate the required level of technical competency with respect to use of the Product. We reserve the right not to provide direct support to any individual not meeting these requirements.
Your Support. We will require the support of your personnel to achieve timely completion of the engagement. Support includes, but is not limited to, the collection of all relevant documents (paper or electronic) and the scheduling of interviews and coordination of meetings. Failure to receive such support in a timely manner may negatively affect our ability to fulfill the scope requirements described above within the agreed-upon timeframe.
