Common use of The Support Services Clause in Contracts

The Support Services. 4.1. As part of your subscription, we will provide the Support to you in accordance with this Agreement and the Documentation. Support will be accessible during the hours set out in the Documentation and may be given at our discretion by way of telephone, email, web chat, remote assistance and self-help online support or other method. Telephone assistance when provided will be on Mondays to Fridays from 9.00am to 5.00pm excluding Bank Holidays. Unless we agree otherwise, Support does not include support or other assistance for any hardware, third party software or other equipment used with your Product.

Appears in 2 contracts

Samples: www.sage.com, www.sage.com

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The Support Services. 4.1. 5.1 As part of your subscription, we will provide the Support to you in accordance with this Agreement and the Documentation. Support will be accessible during the hours set out in the Documentation and may be given at our discretion by way of telephone, email, web chat, remote assistance and self-help online support or other method. Telephone assistance when provided will be on Mondays to Fridays from 9.00am to 5.00pm excluding Bank Holidays. Unless we agree otherwise, Support does not include support or other assistance for any hardware, third party software or other equipment used with your Product.

Appears in 2 contracts

Samples: www.sage.com, www.sageaccountssolutions.co.uk

The Support Services. 4.15.1. As part of your subscriptionsubscription and subject to clause 5.2, we will provide the Support to you in accordance with this Agreement and the Documentation. Support will be accessible during the hours set out in the Documentation and may be given at our discretion by way of telephone, email, web chat, remote assistance and self-help online support or other method. Telephone assistance when provided will be on Mondays to Fridays from 9.00am to 5.00pm excluding Bank Holidays. Unless we agree otherwise, Support does not include support or other assistance for any hardware, third party software or other equipment used with your Product.

Appears in 2 contracts

Samples: www.sage.com, www.sage.com

The Support Services. 4.1. 5.1 As part of your subscriptionsubscription and subject to clause 5.2, we will provide the Support to you in accordance with this Agreement and the Documentation. Support will be accessible during the hours set out in the Documentation and may be given at our discretion by way of telephone, email, web chat, remote assistance and self-help online support or other method. Telephone assistance when provided will be on Mondays to Fridays from 9.00am to 5.00pm excluding Bank Holidays. Unless we agree otherwise, Support does not include support or other assistance for any hardware, third party software or other equipment used with your Product.

Appears in 1 contract

Samples: www.sage.com

The Support Services. 4.1. 5.1 As part of your subscriptionsubscription and subject to clause 5.2, we will provide the Support to you in accordance with this Agreement and the Documentation. Support will be accessible during the hours set out in the Documentation and may be given at our discretion by way of telephone, email, web chat, remote assistance and self-self- help online support or other method. Telephone assistance when provided will be on Mondays to Fridays from 9.00am to 5.00pm excluding Bank Holidays. Unless we agree otherwise, Support does not include support or other assistance for any hardware, third party software or other equipment used with your Product.

Appears in 1 contract

Samples: www.developpez.net

The Support Services. 4.1. 5.1 As part of your subscriptionsubscription and subject to clause 5.2, we will provide the Support to you in accordance with this Agreement and the Documentation. Support will be accessible during the hours set out in the Documentation and may be given at our discretion by way of telephone, email, web chat, remote assistance and self-help online support or other method. Telephone assistance when provided will be on Mondays to Fridays from 9.00am to 5.00pm excluding Bank Holidays. Unless we agree otherwise, Support does not include support or other assistance for any hardware, third party software or other equipment used with your ProductServices.

Appears in 1 contract

Samples: www.sage.com

The Support Services. 4.15.1. As part of your subscription, we will provide the Support to you in accordance with this Agreement and the Documentation. Support will be accessible during the hours set out in the Documentation and may be given at our discretion by way of telephone, email, web chat, remote assistance and self-help online support or other method. Telephone assistance when provided will be on Mondays to Fridays from 9.00am to 5.00pm excluding Bank Holidays. Unless we agree otherwise, Support does not include support or other assistance for any hardware, third party software or other equipment used with your Product.

Appears in 1 contract

Samples: www.sage.com

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The Support Services. 4.1. 5.1 As part of your subscription, we will provide the Support to you in accordance with this Agreement and the Documentation. Support will be accessible during the hours set out in the Documentation and may be given at our discretion by way of telephone, email, web chat, remote assistance and self-self- help online support or other method. Telephone assistance when provided will be on Mondays to Fridays from 9.00am to 5.00pm excluding Bank Holidays. Unless we agree otherwise, Support does not include support or other assistance for any hardware, third party software or other equipment used with your Product.

Appears in 1 contract

Samples: www.sage.com

The Support Services. 4.15.1. As part of your subscription, we will provide the Support to you in accordance with this Agreement and the Documentation. Support will be accessible during the hours set out in the Documentation and may be given at our discretion by way of telephone, email, web chat, remote assistance and self-self- help online support or other method. Telephone assistance when provided will be on Mondays to Fridays from 9.00am to 5.00pm excluding Bank Holidays. Unless we agree otherwise, Support does not include support or other assistance for any hardware, third party software or other equipment used with your Product.

Appears in 1 contract

Samples: www.sage.com

The Support Services. 4.15.1. As part of your subscriptionsubscription and subject to clause 5.2, we will provide the Support to you in accordance with this Agreement and the Documentation. Support will be accessible during the hours set out in the Documentation and may be given at our discretion by way of telephone, email, web chat, remote assistance and self-self- help online support or other method. Telephone assistance when provided will be on Mondays to Fridays from 9.00am to 5.00pm excluding Bank Holidays. Unless we agree otherwise, Support does not include support or other assistance for any hardware, third party software or other equipment used with your Product.

Appears in 1 contract

Samples: www.developpez.net

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