Common use of Technical Support Clause in Contracts

Technical Support. The Company will provide The Customer through authorized account contacts with technical support on setting up and configuring the Services, access to the Services, and other issues related to the Services. Only authorized account contacts may request information or changes pursuant to the Agreement. AITS uses commercially reasonable efforts to maintain a standard response time to technical support issues. This response time will depend on the complexity of the inquiry and support request volume. The Technical Support Department assigns the highest priority to customer inquiries related to server unavailability. The estimated time to respond does not apply to inquiries that require extensive research and testing.

Technical Support. The Company will provide The Customer through authorized account contacts with technical support on setting up and configuring the Services, access to the Services, and other issues related to the Services. Only authorized account contacts may request information or changes pursuant to the Agreement. AITS Spectron Technology uses commercially reasonable efforts to maintain a standard response time to technical support issues. This response time will depend on the complexity of the inquiry and support request volume. The Technical Support Department assigns the highest priority to customer inquiries related to server unavailability. The estimated time to respond does not apply to inquiries that require extensive research and testing.

Technical Support. The Company will provide The Customer through authorized account contacts with technical support on setting up and configuring the Services, access to the Services, and other issues related to the Services. Only authorized account contacts may request information or changes pursuant to the Agreement. AITS Spectron Technology uses commercially reasonable efforts to maintain a standard response time to technical support issues. This response time will depend on the complexity of the inquiry and support request volume. The Technical Support Department assigns the highest priority to customer inquiries related to server service unavailability. The estimated time to respond does not apply to inquiries that require extensive research and testing.

Technical Support. The Company will provide The Customer through authorized account contacts with technical support on setting up and configuring the Services, access to the Services, and other issues related to the Services. Only authorized account contacts may request information or changes pursuant to the Agreement. AITS uses commercially reasonable efforts to maintain a standard response time to technical support issues. This response time will depend on the complexity of the inquiry and support request volume. The Technical Support Department assigns the highest priority to customer inquiries related to server service unavailability. The estimated time to respond does not apply to inquiries that require extensive research and testing.