Server Support. This document describes the technical services delivered to support the server infrastructure. The solution is available three tiers:- - Server - Monitoring - Server - Proactive - Server - Managed Your commercial document will state which is applicable. The following services are not included in the Server plan: • All hardware or replacement parts • User Training, permissions approvals, password management and policy setting • Hardware or software upgrades • Relocation services • Any unexpected item not explicitly included in the scope of services Out of scope activities will be billed at CSUK hourly rate
Server Support. Under direction by Gap, Supplier shall:
Server Support. Any server based application must run on major open source Linux distribution such as CentOS, RedHat Enterprise Linux, etc.
Server Support i. The services in this Agreement are intended to support basic functionality of Microsoft Windows Server products. Basic server support is limited to day- to-day activities such as:
Server Support. Standard and custom-built Microsoft Windows servers to meet the specific needs of customers and/or third-party vendors.
Server Support. The provision of these services is predicated on a migration of primary schools server equipment to a common configuration based on the Windows 2000 server operating system (see Server Equipment para 2.3.1). This configuration will be designed in consultation with School representatives. Server equipment will be provided by the LEA and managed on its behalf by BITC. BITC and Schools will collaboratively plan the continuing development of server systems in light of: • The changing needs of schools • Technological developments • Availability of funds
Server Support. This service is provided on per server instance basis (physical or virtual) CF will monitor all servers included in the Service Agreement and produce regular reports. CF will provide OS, software and hardware configuration as required by client’s operations. Emergency calls (complete outage of service) can be made to the office number +00 00000 000 000 and will receive a response within 4 hours. Charges will apply if the call is not an emergency.
Server Support. Access will be provided to the following applications and all corresponding data required for the normal and ordinary course operations of Buyer while such data or applications reside in Seller’s computing environment(s): ECIS, Avenir, Gas Facilities Database (GFD), Gas Distribution System Monitoring (SCADA) System, Gas Choice, Gas Connect, Metretek and Suburban Propane. • Physical servers and related peripheral equipment supporting the following applications: ECIS, Avenir, Gas Facilities Database (GFD), Gas Distribution System Monitoring (SCADA) System, Gas Choice, Gas Connect, Metretek and Suburban Propane become the property of Buyer. All utilities on I series servers, required to support applications on these servers, will become the property of Buyer. Except for the I series server utilities, Seller will retain the right to purge each and every related server and peripheral device of Seller-owned or licensed software related, but not limited, to operating systems, data bases, telecommunication networks, confidential data, utilities, security applications, performance monitoring tools, etc. • Escorted access will be provided by Seller to Buyer to access high-security areas in the General Office datacenter, the Lehigh Service Center (LSC) datacenter or other Seller facilities as may be necessary for Buyer to disconnect, remove and transport servers and related peripheral equipment which will become Buyer’s property.
Server Support. This Section details the obligations and responsibilities of the Parties regarding Server management. Except where a responsibility is identified as a “P” responsibility for CoreLogic in the matrix below, Supplier shall be responsible for the associated activities. Supplier shall:
Server Support. Implement and maintain a server (e.g., for Cisco, a TFTP (trivial file transfer protocol) server) for IP phone configuration support.
