Help and Support. Parkmobile agrees to use its reasonable efforts to assist Client with any technical support that Client may reasonably require in relation to using the Services. In furtherance of the foregoing, Parkmobile agrees to provide Client with preventative maintenance, corrective maintenance, adaptive maintenance and online, on-site and telephone support with respect to the Services. Each of Parkmobile and Client shall promptly notify the other of any errors or interruptions that arise during Client’s use of Parkmobile’s software or the Services hereunder.
Help and Support. CPTS may use a variety of methods (e.g., in-product, widgets, Internet, remote access, online community, chat, email and phone) to provide technical support and customer service in connection with the Services. The terms and conditions governing the offering of this support, some of which require the payment of an additional fee, are subject to change as announced by CPTS from time to time. If You choose to allow an CPTS agent to have remote access to Your computer via the Internet to provide help, You should close other browsers or applications or follow other instructions to enable such access.
Help and Support. Any employee who believes they may have a drug, alcohol or substance misuse related problem is encouraged to talk in confidence to their line manager, Human Resources or trade union representative at any time. This is so that guidance on help and treatment may be sought before health, performance or employment is affected. The Employee Assistance Programme (EAP) is an employee benefit designed to help employees to deal with personal and professional problems which could be affecting their home or work life, health or general wellbeing. The programme is run by an organisation called Health Assured. This is a confidential facility that will provide information, expert advice and structured counselling by telephone 24 hours a day, 7 days a week. The service gives employees a place to turn for support any time of day or night, 365 days a year. Specialist support is available for addiction, health issues, relationship or financial problems and much more. To use the confidential service you can contact the freephone number 0800 030 5182, the email facility on their website or via the instant web chat facility via the website.
Help and Support. The second section of this handbook focuses on student support and welfare services, policies and general procedures (eg Your Timetable, Submitting Your Coursework, Feedback, Exams etc). Please read through this section. It is designed to show you where support can be found to help your studies go smoothly.
Help and Support. This is MySurrey. Policies 3 hive - arts and social sciences 4 Your Timetable 7 Your Modules and Module Selection 8 Submitting Your Coursework 9 Assignment Deadlines 10 Feedback 10 The Feedback Engagement and Tracking System (FEATS) 11 Exams 12 Extenuating Circumstances 14 Academic Integrity and Misconduct 15 Getting your Results and Reassessment 15 Compensation 16 Awards and Classifications 17 Transcripts (HEAR) 17 Your Personal Data, Privacy Rights and Third Parties 18 Criminal Record Disclosure 18 International Student Support 19 Students Sponsored on Tier 4 Visas 19 Changing Your Degree Programme 20 Temporary or Permanently Withdrawing from Your Studies? 20 Library and Learning Centre 21 IT Support and Resources 22 Academic Skills and Development 22 Maths and Statistics Hub (MASH) 23 English Language Support Programme (ELSP) 23 Disability and Neurodiversity 23 Want to Study Abroad? 24 Report and Support 24 Your Health and Wellbeing 25 Money 26 Employability and Careers 27 Office of Student Complaints, Appeals and Regulation (OSCAR) 28 The University of Surrey Students’ Union 29
Help and Support. NUS may use a variety of methods (e.g., in-product, Internet, e-mail, chat, video, fax and phone) to provide technical support and customer service in connection with the Services. The terms and conditions governing the offering of this support, which may require the payment of an additional fee, are subject to change as announced by NUS from time to time.
Help and Support. HomeTrac may use a variety of methods (e.g., in-product, Internet, e-mail, chat, fax and phone) to provide technical support and customer service in connection with the Services. The terms and conditions governing the offering of this support, which may require the payment of an additional fee, are subject to change as announced by HomeTrac from time to time.
Help and Support. For any questions, complaints, claims or requests for support regarding the NPBS Banking Application please contact the NPBS Member Support Centre on 13 19 87 or email us at xxxxxxxxx@xxxxxxxxxxxxxxxxxx.xxx.xx. NPBS cannot provide, and will not be responsible for, advice specific to your Android device, including data connections or cellular charges to your Android device accounts. You acknowledge that Google has no obligation whatsoever to furnish any maintenance and support services with respect to the NPBS Banking Application.
Help and Support. The tour operator, according to the dictate of circumstances, is under the obligation to help and support the traveller, if the tour does not turn out according to the expectations which the latter may, in all fairness, have on the grounds of the agreement. The therefrom ensuing costs shall be borne by the tour operator, if the default in the execution of the agreement can be ascribed to him, according to the third part of Article 12. If the cause can be ascribed to the traveller, the tour operator is under the obligation to provide help and support to a degree which, in all fairness, can be required of him. The costs are, in that case, to be borne by the traveller.
Help and Support. The School/Academy will ensure that advice and specialist help are made available to any employee who feels that they have a problem relating to substance misuse. This support will vary and be dependent upon circumstances as appropriate. During all stages, if you are a member of a Union you may wish to seek support or advice from your Union representative. Any employee who seeks assistance in obtaining treatment for a substance misuse problem is assured of confidentiality being respected. The Headteacher, on behalf of the employee, can access assistance from their Occupational Health provider in relation to advice and support. This may be in the form of a referral to an Occupational Health Consultant or advice from an Occupational Health Nurse. If necessary, specialist help from an independent organisation(s) will be sought. Counselling services are also available, these require a referral by the Headteacher however the outcomes would remain confidential between the employee and the counsellor. Counselling and Occupational Health Services are chargeable to Schools. During any period of absence from work for agreed treatment, including counselling, normal sick pay arrangements will apply. An employee who has been on sick leave for treatment for substance misuse problems may return to their normal duties if medically declared fit to do so.
