Customer’s Obligation to Assist Sample Clauses

Customer’s Obligation to Assist. If Customer recognizes that the Software does not provide the functionality set forth in the documentation, Agreement or Order (“Error“), then Customer will inform Exasol by either e-mail or the support portal and will describe the Error in a reproducible manner with the following information: cluster information (a list of all hardware and network components), software version information, log files for the relevant period of time, a reproducible test case, CSV export of system tables, session id if applicable (“Qualified Error Report”). As reported Errors are assigned to Priorities, Customer will initially select the priority. If Customer does not make any statements about the priority, the reported Error will receive the priority level “normal”. The priority can change during the course of the correction work.
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Customer’s Obligation to Assist. Should Customer report an issue or a purported defect in the Licensed Software to Outcold Solutions, Outcold Solutions may require Customer to provide them with the following information: (a) a general description of the operating environment, (b) a list of all hardware components, operating systems and networks, (c) a reproducible test case, and (d) any log files, trace and systems files. Customer’s failure to provide this information may prevent Outcold Solutions from identifying and resolving the reported issue.
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Customer’s Obligation to Assist. Should Customer report a purported defect in the Software to DivvyCloud, DivvyCloud may require Customer to provide the following information: (a) a general description of the operating environment, (b) a list of all supporting components, operating systems and networks, (c) a reproducible test case, and (d) any log files, trace and systems files. Customer’s failure to provide this information may prevent DivvyCloud from identifying and fixing that purported defect.
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Customer’s Obligation to Assist. Should Customer report a purported defect in the Purchased Software to Splunk, Splunk may require Customer to provide them with the following information: (a) a general description of the operating environment, (b) a list of all hardware components, operating systems and networks, (c) a reproducible test case, and
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Customer’s Obligation to Assist. Should Customer report a purported defect in the Purchased Software to Codavel, Codavel may require Customer to provide them with the following information: (a) a general description of the operating environment,
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Customer’s Obligation to Assist. If Customer submits a ticket pursuant to this Exhibit B regarding Securonix Services, Securonix may require Customer's reasonable cooperation. The Customer's failure to provide the requested cooperation may prevent Securonix from resolving such ticket as submitted by Customer. Exhibit C – SECURONIX SERVICES SERVICE LEVEL AVAILABILITY Securonix will provide 99.5% availability of the Service for Use by Customer. Availability will be calculated on a calendar monthly basis. System maintenance shall not exceed 8 hours per month. Availability of the solution will be measured by Securonix at the Service level and not the individual Authorized User level. Problems that impact individual Authorized User access or operation of the Services will be handled via problem tickets and managed under the severity and response process described in Exhibit B (“Securonix Services Support”).
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Customer’s Obligation to Assist. Should Customer report a purported defect in the Purchased Software to 4Securitas, 4Securitas may require Customer to provide them with the following information: (a) a general description of the operating environment, (b) a list of all hardware components, operating systems and networks, (c) a reproducible test case, and (d) any log files, trace and systems files. Customer’s failure to provide this information may prevent 4Securitas from identifying and fixing that purported defect.
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Customer’s Obligation to Assist. For each issue request submitted, Infoblox may require Customer to provide the following information: (a) a general description of the operating environment, (b) a list of all hardware components, operating systems and networks present, (c) a reproducible test case, and (d) any log, trace, configuration and systems files or error messages. It is Customer’s obligation to provide the support information necessary to understand, reproduce and resolve an incident. Customer’s failure to provide this information may prevent Infoblox from diagnosing and resolving the issue and will relieve Infoblox of its Support obligations to the extent such failure impedes Infoblox’s ability to diagnose or resolve the issue.
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Customer’s Obligation to Assist. Should a Customer report a purported defect in a Service, Company may require Customer's reasonable cooperation. The Customer's failure to provide the requested cooperation may prevent Company from identifying and fixing that purported defect. EXHIBIT C Appy Health Data Processing Agreement This Data Processing Agreement (the “DPA”) is made by and between Appy Health, Inc. (“Appy Health”) and Customer. This DPA is incorporated into and forms part of the Services Agreement, Terms of Service, or other agreement between the parties (“Agreement”) and applies where Appy Health processes Personal Information on behalf of Customer pursuant to the Agreement. This DPA shall control in the event of any inconsistencies between this DPA and the Agreement.
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Related to Customer’s Obligation to Assist

  • Customer’s Obligations 8.1 The Customer shall:

  • Developer's Obligation The Developer shall bear the total cost and expense of all the obligations and duties created by this Contract unless otherwise explicitly stated in this Contract. Those obligations and duties are, generally, to create all Improvements as may be required by the City in accordance with this Contract and with City Requirements. Such Improvements include but are not limited to: i) all Improvements within the Project; ii) all Improvements connecting to water, sewer, or stormwater infrastructure outside the Project, whether existing or planned; iii) modifications to any existing water, sewer, or stormwater infrastructure outside the Project that facilitate provision of utility service to the Project, or compliance with City Requirements, or integration of the Improvements with the surrounding existing or planned water, sewer, or stormwater system; and iv) new streets or alterations to existing streets or rights of way within which the Improvements are located. The Developer's obligations also include all costs, including but not limited to legal costs, of acquiring all fees or easements within which the Improvements will be located.

  • THE CUSTOMER’S OBLIGATIONS The Customer agrees that it will:-

  • SUPPLIER’S OBLIGATIONS 6.1 The Supplier undertakes that the Services will be performed substantially in accordance with the Documentation and with reasonable skill and care.

  • HIRER’S OBLIGATIONS a) The Hirer acknowledges having received the Vehicle in a clean condition, with a full fuel tank and full bottle of gas (if applicable). The Hirer will return the Vehicle in a clean condition with a full fuel tank and a full bottle of gas (if applicable, and subject to any pre-purchase fuel and/or pre- purchase gas option being taken), on the Return Date at the time and at the Return Point set out in the Rental Agreement.

  • Developer’s Obligations (a) Upon the expiry of the Agreement Period by efflux of time and in the normal course, the Developer shall on the Expiry Date, hand back vacant and peaceful possession of Project Site and the Project Facilities to the Authority free of cost and in good operable condition.

  • Subscriber’s Obligations It is the responsibility of the Subscriber to purchase computer hardware and software and/or make modifications to their existing equipment that are necessary for access to the Database. The Subscriber is responsible for ensuring that unauthorized personnel do not use the Subscriber’s computer. Information accessed from the Database is for the use of the Subscriber.

  • USER’S OBLIGATIONS In order to receive the benefits of this Warranty, the End-user must use the Product in a normal way; follow the Product's operation and maintenance manual; and protect against further damage to the Product if there is a covered defect. OTHER LIMITATIONS: Company's obligations under this Warranty are expressly conditioned upon receipt by Company of all payments due to it (including interest charges, if any). During such time as Company has not received payment of any amount due to it for the Product, in accordance with the contract terms under which the Product is sold, Company shall have no obligation under this Warranty. Also during such time, the period of this Warranty shall continue to run and the expiration of this Warranty shall not be extended upon payment of any overdue or unpaid amounts. COSTS NOT RELATED TO WARRANTY: The End-user shall be invoiced for, and shall pay for, all services not expressly provided for by the terms of this Warranty, including without limitation, site calls involving an inspection that determines no corrective maintenance is required. Any costs for replacement equipment, installation, materials, freight charges, travel expenses or labor of Company representatives outside the terms of this Warranty will be borne by the End-user. OBTAINING WARRANTY SERVICE: In the USA, call the Customer Reliability Center 7x24 at 800.356.5737. Outside of the USA, contact your local Xxxxx product sales or service representative for units purchased from those countries, or call the Customer Reliability Center in the USA at 919.845.3683 for units purchased in the USA that were shipped overseas. For comments or questions about this Warranty, write to the Customer Quality Representative, 0000 Xxx Xxxxx Xxxx, Xxxxxxx, Xxxxx Xxxxxxxx 00000 XXX.

  • The Supplier's Obligations The Supplier will in writing, by the time and date specified by the Contracting Body in accordance with paragraph 3.1.3(b) provide the Contracting Body with either:

  • Seller’s Obligation The obligation of Seller to sell and deliver the Shares to Buyer is subject to the satisfaction (or waiver by Seller) as of the Closing of the following conditions:

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