Grievance Procedures. The AGENCY agrees to establish a formal written grievance process with procedures through which clients and recipients of services may present grievances to the governing authority of the AGENCY regarding services being provided under this Contract. Additionally, the AGENCY agrees to establish fair hearing procedures that ensure all persons will be advised of their rights to a fair hearing to appeal a denial or exclusion from services and/or the failure of staff to take into account the individual’s choice of service. The AGENCY’S internal grievance procedure must document and include, at a minimum, the following: date of grievance, a written response to the applicant sent within thirty (30) days, and the opportunity for the applicant to meet with the AGENCY Executive Director or designee. Upon request by the COUNTY, the AGENCY shall provide a written report as to the grievance outcome within five (5) normal COUNTY working days. The AGENCY will maintain these documents on file for review by the COUNTY.
Grievance Procedures. 12.1. Employers should ensure that the rights of employees with regard to HIV/AIDS, and the remedies available to them in the event of a breach of such rights, become integrated into existing grievance procedures.
Grievance Procedures. 9. The following procedures are adopted by the parties to provide for the orderly and efficient disposition of grievances and are the sole and exclusive procedures for resolving grievances as defined herein.
Grievance Procedures. A grievance is a formal written allegation by a grievant who alleges a violation, misapplication or misinterpretation of a specific article, section, or provision of this Agreement.
Grievance Procedures. The employing authority should ensure that all employees are aware of the person to whom they should apply in the event of their having a grievance and of the procedure to be followed in that instance. These procedures should accord with ACAS guidance.
Grievance Procedures. The Association and the University agree that they will use their best efforts to encourage the informal and prompt settlement of any complaint that exists with respect to the interpretation or application of this Agreement. However, in the event such a complaint arises between the University and the Association which cannot be settled informally, a grievance procedure is described herein.
Grievance Procedures. An employee who feels that he has been unjustly discharged, suspended or laid off shall make written complaint to the Employer and the Union within five (5) business days after the discharge, suspension or layoff becomes effective, at the Industrial Relations Manager's step of the grievance procedure. Upon receipt of such complaint the Union shall make a complete investigation as to the justification therefore and in the event the Employer and the Union disagree as to the justification, the matter shall be submitted to arbitration as a grievance. If the employee does not file such complaint within the time prescribed, the matter shall not be entitled to consideration. In the event that any employee considers that he has any grievance or if either party shall be of the opinion that any provision of this agreement has been or is being violated, an xxxxxxx effort shall be made by the Union and the Employer to adjust such grievance as quickly as possible in the following manner: Note: It is understood by both parties that any resolution of a grievance at step one shall not establish a precedent for future cases and shall not be relied on by either party in the handling of another matter. Before a written grievance is filed an xxxxxxx effort will be made by the employee and his xxxxxxx to settle the complaint by discussion at a place and time mutually convenient. If the employee wishes a Union representative to be present, this will be arranged without undue delay. If such discussion fails to settle the complaint, then the employee having a grievance against the Employer shall have same presented in writing to the Grievance Committee or other authorized representatives of the Union within five (5) business days after occurrence of the alleged cause for grievance. Otherwise, unless there is a reasonable excuse, such grievance may not be heard or considered by the Company. The written grievance shall first be presented by the Xxxxxxx representing such employee's department to the supervisor of the aggrieved employee. If the supervisor fails to explain or to adjust the matter satisfactorily within five (5) business days the matter shall then be referred by the Grievance Committee of the Union to the Engineering Superintendent. In the event that the last named procedure fails within five (5) business days to produce a satisfactory settlement, the matter shall be referred by the Grievance Committee and a Representative of the Union Office to the Industrial Relations...
Grievance Procedures. A. A grievance is an alleged violation, misinterpretation, or misapplication of this Agreement. The “grievant” is the employee or Association alleging violation of the specific and express terms of the Agreement.
Grievance Procedures. 9.01 For the purpose of this Agreement, a grievance is defined as a dispute arising out of the interpretation, application, administration or alleged violation of this Agreement, and shall be dealt with in accordance with the following grievance procedure:
Grievance Procedures. 23. The following procedures are adopted by the Parties to provide for the orderly and efficient disposition of grievances and are the sole and exclusive procedures for resolving grievances as defined herein.
