Downtime definition

Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

Downtime means that period of time when a computer is not operable.

Downtime means a period of time during which production system processing for the IBM SaaS has stopped and Client’s users are unable to use all aspects of the IBM SaaS for which they have permissions. Downtime does not include the period of time when the IBM SaaS is not available because of:

Examples of Downtime in a sentence

• SaaS Solutions shall have an uptime of not less than 99.9% (resulting in a Downtime of more than 43 minutes and 49 seconds) per month ("SLA").

• The Downtime Hours in this event are the total number of Support Hours during which the Incident Remains unresolved, minus 4.

• Xxxxxxx shall use commercially reasonable efforts to minimize any disruption, inaccessibility, and/or inoperability of the Site or Services caused by Downtime, whether scheduled or not.

• Customer will not be eligible for Service Credits for Downtime, including delays in restoring the Services, resulting from Customer’s failure to provide current and accurate contact information.

• Crow Canyon shall use commercially reasonable efforts to minimize any disruption, inaccessibility and/or inoperability of the Licensed Product caused by Downtime, whether scheduled or not.

More Definitions of Downtime

Downtime means the Total Minutes in the Month during which the production version of the Cloud Service is not available, except for Excluded Downtimes.

Downtime is the total accumulated minutes across all Databases deployed by Customer in a given Azure subscription during which the Database is unavailable. A minute is considered unavailable for a given Database if all continuous attempts by Customer to establish a connection to the Database within the minute fail.

Downtime is the total accumulated Deployment Minutes, across all Profiles deployed by Customer in a given Azure subscription, during which the Profile is unavailable. A minute is considered unavailable for a given Profile if all continual DNS queries for the DNS name specified in the Profile that are made throughout the minute do not result in a Valid DNS Response within two seconds.

Downtime is the total accumulated minutes that are part of Minutes in the Month that have no Virtual Machine Connectivity. Downtime excludes Announced Single Instance Maintenance.

Downtime is the total accumulated minutes during a billing month for a given Azure subscription during which the Dedicated Circuit is unavailable. A minute is considered unavailable for a given Dedicated Circuit if all attempts by Customer within the minute to establish IP-level connectivity to the Virtual Network Gateway associated with the Virtual Network fail for longer than thirty seconds.

Downtime means the total accumulated time during which the relevant Hosted Licensed Property is without external connectivity, meaning without bi-directional network traffic over supported protocol.

Downtime is the total accumulated minutes that are part of Maximum Available Minutes that have no External Connectivity.