Priority 1 definition

Priority 1 means a critical full outage/severe issue that constitutes a catastrophic problem that causes complete inability to use the Subscription Service, excluding Free Services, across a significant portion of the production environment (e.g. crash or hang), resulting in production downtime and where there is no workaround or solution to the problem.

Priority 1 means gas supply and distribution services for Essential Human Needs Use.

Priority 1 means an Error that renders the Software inoperative or causes the Software to fail catastrophically.

Examples of Priority 1 in a sentence

• Priority 1 (N) A ‘nominated’ Priority 1 call where a low/normal priority issue has been escalated by request by the Client.

• Priority 1 A core Application Service Failure which has a major (but not critical) adverse impact on the activities of the Client’s End Users and no work around is available.

• Less urgent 5 working days wishes and enhancements that are "nice to have" Urgent 5 working days service degraded; work-around available Very Urgent 1 working day service degraded; no work-around available Top Priority 1 working day service interrupted; needs to be addressed as soon as possible Table 1.

• In those instances where: (i) ALERT cannot provide a Fix to a Priority 1 Error within a reasonable time span after a member of TSO has responded to the Customer, or (ii) Customer is not satisfied with the progress attained, ALERT will review the plan for addressing such Error with Customer.

• Priority 1: Work towards filling identified public health preparedness gaps.

More Definitions of Priority 1

Priority 1 refers to a condition that is immediately or potentially critical—a condition requiring immediate attention to return a Facility to normal operations or a condition that will become immediately critical if not corrected expeditiously. Such conditions necessitate the need to stop accelerated deterioration or damage, to correct a safety hazard that imminently threatens loss of life or serious injury to persons, or to remediate intermittent function and service interruptions as well as potential safety hazards. Such conditions may include but are not limited to major flooding, substantial damage to roofs or other structural building components, or hazardous Material exposure. Depending on the scope and impact, a severe deterioration in life safety protection may also be considered a Priority 1 condition.

Priority 1 is defined in Appendix A, Section 3.4.

Priority 1 means that the Software is not Operational and end users cannot access the Software, or the functionality is significantly decreased, or back up or other security of data can no longer be performed. Priority 1 Issues shall require continuous effort until functionality is restored either via an operational workaround or full resolution of the issue is achieved by Perforce.

Priority 1. Means a major outage and redundant or backup servers, are not available or accessible for maintaining system operations of the Licensed Programs and impacting all users, devices and endpoints. Response Time is within (30) minutes of opening ticket. If not resolved by INEMSOFT within Eight (8) hours after INEMSOFT is notified of the Error, at Customer’s request, INEMSOFT will immediately allocate qualified personnel to work exclusively, remotely and continuously on the Error until it is resolved.

Priority 1 means a verifiable, reproducible Error that causes the Software to cease operating and causes a critical and material impact to Licensee’s business.

Priority 1. Faults shall mean any failure of Licensed Software that precludes all work at the total system level from being done on a computer system or that materially impairs a major function of the software. Nonexclusive examples include system crashes, database-wide information corruption, database breach, and incorrect writing of critical fields.

Priority 1 or “P1” shall mean that a problem or incident has a critical degree of business impact and shall refer to a major system, product, or component failure that impacts level of service and affects a major function of the business, as a result of which the business is unable to function until the failure is resolved. Problems or incidents involving a single user’s system or access will not be considered a Priority 1, except for those systems or access identified as plant floor equipment. Desktops and laptops may not generate P1 problems, with the exception of the Kraft designated plant floor desktops and laptops (which may generate P1 problems) that Supplier has agreed may generate P1 problems.