Call Centre Services definition

Call Centre Services means the provision of a call centre to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to Insuring Agreement B.3. (Notification Services). Such notification shall include a toll free telephone number that connects to the call centre during standard business hours. Call centre employees will answer questions about the incident from Notified Individuals and will provide information required by applicable law or regulation. Call Centre Services will include up to 10,000 calls per day and will be provided in accordance with the terms and conditions set forth in the Information Packet. Call Centre Services will be provided by a service provider selected by the Underwriters in consultation with the Insured Organization from the list of service providers in the Information Packet.
Sample 1Sample 2
Call Centre Services means the establishment and operation of a call centre. Call centre employees shall provide information to Affected Persons and other persons regarding Privacy Breaches, Confidentiality Breaches, Public Relations Events, Credit Monitoring Services and Identity Theft Resolution Services.
Sample 1Sample 2
Call Centre Services the services to be provided under this part 4 of schedule 1;
Sample 1Sample 2

Examples of Call Centre Services in a sentence

  • The service provider will be responsible for providing all infrastructure for Call Centre Services viz.

  • Bids are invited from eligible bidders engaged in providing Call Centre Services for domestic processes in India.

  • The Bidder should have at least three years’ experience of providing Call Centre Service(s) as on the last date of bid submission.

  • IHMCL intends to provide 24x7 Helpline (Call Centre Services) for road users on National Highways.

  • Call Centre Services, and Breach Resolution and Mitigation Services will only be provided for each incident, event or related incidents or events, requiring notification to at least the number of individuals set forth in Item 4.B.1. of the Declarations.

  • The service provider would be expected to set up and operationalise 24x7 Helpline (Call Centre Services) on behalf of IHMCL in accordance to the conditions laid down in this RFP Document.

  • Pursuant to the Master Call Centre Services Supply Agreement dated 5 January 2007 (further extended by the supplemental agreement to 31 December 2011) entered into between the Company and TCL Corporation, TCL Corporation has agreed to provide the call centre services to the Group.

  • For these purposes, a printed record provided by the Cable and Wireless Call Centre Services may, if accepted by the Judge, suffice.

  • Call Centre Services accessed by Access CodesSee Customer Services.

  • We undertake that adequate number of resources, if required by the Bank, will be deployed for the project to complete the assignment as required within stipulated time.We, M/s, the undersigned, hereby confirm that we will supply the Hardware/ Software/ Call Centre Services/ Applications/ Manpower etc with good service as mentioned herein technical specifications.


More Definitions of Call Centre Services

Call Centre Services means the establishment and operation of a call centre. Call centre employees shall provide information to Affected Persons regarding Privacy Wrongful Acts, Public Relations Events, Credit Monitoring Services and Identity Theft Resolution Services.
Sample 1Sample 2
Call Centre Services means the services described as such in subparagraph 2.3.1 below;
Sample 1
Call Centre Services means the provision of a call centre to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident pursuant to Insuring Agreement I.B.2. Such notification shall include a toll free telephone number that connects to the call centre during standard business hours. Call centre employees will answer questions about the incident from individuals notified pursuant to Insuring Agreement I.B.2. and will provide information required by applicable law or regulation. Call Centre Services will only be available for incidents (or reasonably suspected incidents) involving one hundred (100) or more individuals notified pursuant to Insuring Agreement I.B.2.
Sample 1
Call Centre Services means the services described as such in paragraph 2.3 below;
Sample 1

Related to Call Centre Services

  • Core Services means the services described in the Main Agreement that BNYM is obligated to perform for Company (for clarification: excluding the products and services provided pursuant to this Schedule C).

  • Call Centre means a dedicated centre that has the purpose of receiving and transmitting telephone calls in relation to customer service operations of the retailer or distributor, as relevant, and consists of call centre staff and 1 or more information technology and communications systems designed to handle customer service calls and record call centre performance information.

  • Healthcare services means services or goods provided for

  • Community support services means services authorized,

  • Software Services means services that Customer provides to you that make available, display, run, access, or otherwise interact, directly or indirectly, with the Products. Customer must provide these services from data center(s) through the Internet, a telephone network or a private network, on a rental, subscription or services basis, whether or not Customer receives a fee. Software Services exclude any services involving installation of a Product directly on any End User device to permit an End User to interact with the Product.

  • Online Services means Microsoft-hosted services to which Customer subscribes under this Agreement. It does not include software and services provided under separate license terms.

  • Foster care services means the provision of a full range of casework, treatment and community

  • Hospice services means palliative and supportive care and other services provided by an interdisciplinary team under the direction of an identifiable hospice administration to terminally ill hospice patients and their families to meet the physical, nutritional, emotional, social, spiritual, and special needs experienced during the final stages of illness, dying, and bereavement, as defined in Minnesota Statutes, § 144A.75, subd. 8, and includes the set of services as determined by the Medicare program under §1861(dd) of the Social Security Act and defined in 42 CFR § 418.3.

  • Call Center means a call center, whether in Singapore or elsewhere, set-up or arranged by the Bank for servicing the Customers of the Bank for providing the Call & Remit Facility and related support services.

  • Storage Services means any Services which offer you storage capacity on the network for storage of content which you access from us.

  • Child care services means the range of activities and programs provided by a certificate holder to an enrolled child, including personal care, supervision, education, guidance, and transportation.

  • Day-care services means care of a child for a portion of the day which is less

  • Free Services means the Subscription Service or other products or features made available by us to you on an unpaid trial or free basis.

  • Fire Service means any deployment of firefighting personnel and/or equipment to extinguish a fire or perform any preventative measure in an effort to protect equipment, life, or property in an area threatened by fire. It also includes the deployment of firefighting personnel and/or equipment to provide fire suppression, rescue, extrication, and any other services related to fire and rescue as may occasionally occur.

  • BPO Services means Provider’s business process outsourcing services described in the applicable Solution Exhibit, whereby Provider assumes responsibility for Customers’ business processes.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Personal care services means both physical assis- tance and/or prompting and supervising the performance of direct personal care tasks as determined by the resident's needs and does not include assistance with tasks performed by a licensed health professional.

  • Commercial Services means any waste management service, relating or connected to accumulating, collecting, managing, recycling, sorting, storing, treating, transporting, disposing, buying or selling of waste or any other manner of handling waste excluding services rendered by the municipality;

  • Health care services means services for the diagnosis, prevention, treatment, cure, or relief of a health condition, illness, injury, or disease.

  • Primary care services means the services in respect of which NHS England has a duty or power to make arrangements pursuant to the Primary Care Functions;

  • Data Centre or "DC" means the primary centre where data, software, computer systems and associated components, such as telecommunication and storage systems, redundant or backup power supplies, redundant data communications, environment controls and security devices are housed and operated from;

  • Information Services means the Municipal Securities Rulemaking Board’s Electronic Municipal Market Access System; or, such other services providing information with respect to called municipal obligations as the District may specify in writing to the Paying Agent or as the Paying Agent may select.

  • Family support services means providing opportunities for

  • Wireless services means any services, provided using licensed or unlicensed spectrum, including the use of Wi-Fi, whether at a fixed location or mobile.

  • Distribution Services means the service of distribution, as defined in section 5 of the Act;

  • Mobile Services means the mobile telecommunications service which we provide you under Part D and as specified in your Application.