Common use of Refund Policy Clause in Contracts

Refund Policy. Refunds may be requested with proper proof of purchase and provided the books are not damaged due to customer error. Credit memoranda may be requested and used against invoices or future purchases. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational Enterprises, Inc. (A) Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials to: Name: Xxxx Xxxxxxx Title: Operations Manager Street Address: 0000 Xxxx Xxxxxx Xxxxxxxxx, Xxx Xxxxx XX 00000 E-mail Address: xxxx@xxxxxxxx.xxx Phone Number(s): 000-000-0000 xxx.00 Cell Number (for State Purchasing use only): Toll Free Number: 800-788-5557 ext. 20 Fax Number: 000-000-0000 After hours Emergency Number: N/A QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Title: Operations Manger Street Address or P.O. Box: 0000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx XX 00000 Phone Number: 619-275-0063 ext. 20 Toll Free Number: 000-000-0000 xxx.00 Ordering Fax Number: 000-000-0000 Internet Address: xxx.xxxxx.xxx Federal ID Number: 00-0000000 Remit Address: 0000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx XX 00000 PRIMARY BUSINESS: Library Materials Vendor/Jobber QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 $ 21,000 -$ 50,000 5% $ 51,000 -$100,000 6% $ 101,000 - + 7.50% Detail any other circumstances that can affect discounts: Free Shipping on all orders. SERVICE CHARGES: Xxxxxxx does not have any service charges.

Refund Policy. Refunds may State your policy on refunds and/or credit memoranda. Refund checks will be requested with proper proof of purchase and provided the books are not damaged due to customer error. Credit memoranda may be requested and used against invoices or future purchasessent for account credits. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational Enterprises, Inc. Global Media (A) Federal Identification Number: 00-0000000 2XXXXX___(Please Contact Vendor) ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials to: Name: Xxxx Xxxxxxx Xxxxx Title: Operations Manager Owner Street Address: 0000 Xxx Xxxx Xxxxxx XxxxxxxxxXx. Xxxx Xxxxxx, Xxx Xxxxx XX Xx 00000 E-mail Address: xxxx@xxxxxxxx.xxx xxxxxx@xxx.xxx Phone Number(s): 0-000-000-0000 xxx.00 Cell Number (for State Purchasing use only): 0-000-000-0000 Toll Free Number: 8000-788000-5557 ext. 20 000-0000 Fax Number: 0-000-000-0000 After hours Emergency Number: N/A QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Xxxxx Title: Operations Manger Owner Street Address or P.O. Box: 0000 Xxx Xxxx Xxxxxx Xxxx Xx Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxx Xxxxxx , XX 00000 32128______________________________________ ______ Phone Number: 6190-275-0063 ext. 20 Toll Free Number: 000-000-0000 xxx.00 Toll Free Number: 0-000-000-0000 Ordering Fax Number: 0-000-000-0000 Internet Address: xxx.xxxxx.xxx xxxxxx@xxx.xxx Federal ID Number: 00-0000000 2XXXXX_____(Please Contact Vendor) Remit Address: 0000 Xxx Xxxx Xxxxxx Xx. _________________________________________________ City, State, Zip: Xxxx XxxxXxxxxx, Xxxxx, Xxx: Xxx Xxxxx XX 00000 PRIMARY BUSINESS: Library Materials Vendor/Jobber QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 0% $ 21,000 -$ 50,000 50% $ 51,000 -$100,000 60% $ 101,000 - + 7.500% Detail any other circumstances that can affect discounts: Free Shipping Depending on all ordersavailable discounts from publishers schools may eligible for additional discounts. SERVICE CHARGES: Xxxxxxx does not have any No additional service chargescharges will be applied.

Refund Policy. Refunds may be requested with proper proof of purchase and provided the books are not damaged due to customer errorState your policy on refunds and/or credit memoranda. Credit memoranda may be requested and used against invoices or future purchases. None ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational Enterprises, Inc. (A) Northwest Media Inc Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials materials, to: Name: Xxxx Xxxxxxx Xxxxx Xxxxxxxxxx Title: Operations Business Manager Street Address: 0000 Xxxx 000 X. 00xx, Xxxxxx Xxxxxxxxx, Xxx Xxxxx XX 00000 E-mail Address: xxxx@xxxxxxxx.xxx xxxxx@xxxxxxxxxxxxxx.xxx Phone Number(s): 000Number(s):000-000-0000 xxx.00 Cell Number (for State Purchasing use only): (not applicable) Toll Free Number: 800000-788000-5557 ext. 20 0000 Fax Number: 000-000-0000 After hours Emergency Number: N/A (not applicable) QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Xxxxx Xxxxxxxxxx Title: Operations Manger Business Manager Street Address or P.O. Box: 0000 Xxxx Xxxxxx Xxxx 000 X. 00xx Xxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxx, XX 00000 Phone Number: 619000-275000-0063 ext. 20 0000 Toll Free Number: 000-000-0000 xxx.00 Ordering Fax Number: 000-000-0000 Internet Address: xxx.xxxxx.xxx xxx.XxxxxxXxxxxxxx.xxx Federal ID Number: 00-0000000 Remit Address: 0000 Xxxx Xxxxxx Xxxx 000 X. 00xx Xxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxx XX 00000 PRIMARY BUSINESS: Library Materials VendorPublisher/Jobber Producer QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 $ 21,000 -$ 50,000 5% $ 51,000 -$100,000 6% $ 101,000 - + 7.50% Detail any other circumstances that can affect discounts: Free Shipping on all orders. None SERVICE CHARGES: Xxxxxxx does Identify all service charges excluding transportation, and applicable fees: None RETURN POLICY: Products in their original condition may be exchanged, credited or refunded if returned within 30 days of receipt. Customer is responsible for return shipping costs. After 30 days returns are subject to a 20% restocking fee and require a return authorization from Northwest Media. NOTE EXCEPTION: Opened games are not have any service chargesreturnable.

Refund Policy. Refunds may Returns for credit should be requested made within 90 days and be in new condition. If requested, Midwest will supply Credit Memo forms to be submitted with proper proof of purchase returns. The information required is simple and provided straightforward. Some publishers will not accept returns other than for defective books or those shipped in error, and in such cases the books are not damaged due Library should check with its Library Services representative before attempting to customer error. Credit memoranda may be requested and used against invoices or future purchasesmake a return. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational EnterprisesMidwest Tape, Inc. (A) LLC Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials materials, to: Name: Xxxx Xxxxxxx Summer Title: Operations Customer Service Manager Street Address: 0000 Xxxx Xxxxxx XxxxxxxxxXxxxxx; X.X. Xxx 000, Xxx Xxxxx XX Xxxxxxx, Xxxx 00000 E-mail Address: xxxx@xxxxxxxx.xxx xxxxx@xxxxxxxxxxxx.xxx Phone Number(s): 000-000-0000 xxx.00 Cell Number (for State Purchasing use only): 000-000-0000 Xxxx Xxxx, Administrator for emergencies. Toll Free Number: 800000-788000-5557 ext. 20 0000 Fax Number: 000-000-0000 After hours Emergency Number: N/A QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Xxxx Title: Operations Manger Sales Representative Street Address or P.O. Box: X.X. Xxx 000; 0000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx XX Xxxxxxx, Xxxx 00000 Phone Number: 619000-275000-0063 ext. 20 0000 Toll Free Number: 000-000-0000 xxx.00 Ordering Fax Number: 000-000-0000 Internet Address: xxx.xxxxx.xxx xxx.xxxxxxxxxxxx.xxx Federal ID Number: 00-0000000 Remit Address: 0000 Xxxx Xxxxxx Xxxx X.X. Xxx 000 Xxxx, Xxxxx, Xxx: Xxx Xxxxx XX Xxxxxxx, Xxxx 00000 PRIMARY BUSINESS: Library Materials Vendor/Jobber QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 0 $ 21,000 -$ 50,000 5% 0 $ 51,000 -$100,000 6% 0 $ 101,000 - + 7.5025% Detail any other circumstances that can affect discounts: Free Shipping on all ordersLibraries that spend over $100,000 in a calendar year are eligible for a discount of 25% off of MSRP. SERVICE CHARGES: Xxxxxxx does not Identify all service charges excluding transportation, and applicable fees: None RETURN POLICY: State your policy on returning merchandise. Based on date of delivery, within 60 days, we will issue call tag to have any service chargesmerchandise returned. We guarantee our Videos, DVD's & Music CD's for one year against manufacturer's defects and damage in the shipping process. After 60 days from delivery, items are returned via Post Office Box.

Refund Policy. Refunds may be requested with proper proof of purchase and provided the books are not damaged due to customer errorWE WILL PROVIDE A FULL REFUND OR FULL CREDIT ON ALL CEASED PUBLICATIONS. Credit memoranda may be requested and used against invoices or future purchasesON CANCELLED SUBSCRIPTIONS, A PARTIAL REFUND OR FULL CREDIT WILL BE ISSUED. CEASED PUBLICATIONS. ON CANCELLED SUBSCRIPTIONS, A PARTIAL REFUND OR FULL CREDIT WILL BE ISSUED. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational Enterprises, Inc. (A) Midwest Library Service Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials to: Name: Xxxx Xxxxxxx Xxxxxx Xxxxx Title: Operations Manager Street Library Service Xxxxxxxxxxxxxx, Xxxxxxxxx Xxxxxx Xxxxxx Address: 0000 00000 Xx. Xxxxxxx Xxxx Xxxxxx XxxxxxxxxRd. Bridgeton, Xxx Xxxxx XX 00000 MO 63044-2789 E-mail Address: xxxx@xxxxxxxx.xxx xxxxx@xxxxxxxxx.xxx Phone Number(s): 000-000-0000 xxx.00 Cell Number (for State Purchasing use only): N/A Toll Free Number: 800000-788000-5557 ext. 20 0000 Fax Number: 000-000-0000 After hours Emergency Number: N/A QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Xxxxx Xxxxx, c/o Midwest Library Services Title: Operations Manger Library Service Representatives, Southeast Region Street Address or P.O. Box: 00000 Xx. Xxxxxxx Xxxx Road City, State, Zip: Xxxxxxxxx , XX 00000-0000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx XX 00000 Phone Number: 619000-275000-0063 ext. 20 0000 Toll Free Number: 000-000-0000 xxx.00 Ordering Fax Number: 000-000-0000 Internet Address: xxx.xxxxx.xxx xxxx://xxx.xxxxxxxxx.xxx Federal ID Number: 00-0000000 Remit Address: X.X. Xxx 0000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxxxxx, XX 00000 00000-0000 PRIMARY BUSINESS: Library Materials Vendor/Jobber QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 $ 21,000 -$ 50,000 5% $ 51,000 -$100,000 6% $ 101,000 - + 7.50% Detail any other circumstances that can affect discounts: Free Shipping on all orders. SERVICE CHARGES: Xxxxxxx does not have any service charges.Materials

Refund Policy. Refunds may be requested with proper proof of purchase and provided State your policy on refunds and/or credit memoranda. Returns are credited at the books are not damaged due to customer error. Credit memoranda may be requested and used against invoices or future purchasesoriginal price paid by the library. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational EnterprisesXxxxx & Xxxxxx, Inc. (A) Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials materials, to: Name: Xxxx Xxxxxxx Order Department Title: Operations Manager N/A Street Address: 0000 Xxx Xxxxxxxxx Xxxx Xxxxxx Xxxxxxxxx, Xxx Xxxxx XX 00000 E-mail Address: xxxx@xxxxxxxx.xxx xxxxxx@xxxx.xxx Phone Number(s): 000-000-0000 xxx.00 Cell Number (for State Purchasing use only): Not available Toll Free Number: 800(000) 000-788-5557 ext. 20 0000 Fax Number: 000-000(000)-000-0000 After hours Emergency Number: N/A Not available QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Xxxxxxxx Xxxxx Title: Operations Manger Sr. Pricing Anaylst Street Address or P.O. Box: 0000 Xxxx X. Xxxxxx Xxxx Xx. , Xxxxx 000 Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxxxxx, XX 00000 Phone Number: 619000-275000-0063 ext. 20 0000, ext.3248 Toll Free Number: 000-000-0000 xxx.00 Ordering Fax Number: 000-000-0000 Internet Address: xxx.xxxxx.xxx xxx.xxxx.xxx or xxxxxx@xxxx.xxx Federal ID Number: 00-0000000 Remit Address: 0000 Xxxx Xxxxxx Xxxx XX Xxx 000000 Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxxx , XX 00000 00000-0000 PRIMARY BUSINESS: Library Materials Vendor/Jobber QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 $ 21,000 -$ 50,000 5% $ 51,000 -$100,000 6% $ 101,000 - + 7.50% Detail any other circumstances that can affect discounts: Free Shipping on all ordersB&T is pleased to offer additional discount for multiple copies per title within the same line item ordered: Popular High Demand Trade Hardcover Editions = 1-5 copies/title 42.1%, 6-9 copies/title 42.5%, 10+ copies/title 43.1% Popular High Demand Trade Quality Paperback Editions = 1-5 copies/title 35.0%, 6-9 copies/title 38.1%, 10+ copies/title 40.1% Popular High Demand Mass Market Paperback Editions = 1-5 copies/title 35.0%, 6-9 copies/title 38.1%, 10+ copies/title 40.1% Cataloging and Processing Prices (Book Only) "Complete Cataloging and Processing (includes a mylar jacket, book pocket and card, spine label, and a card set)" $1.25/unit Mylar Jacket (loose) $0.65/unit Mylar Jacket (glued) $0.70/unit Mylar Jacket (taped) $0.75/unit Vinabind (prebinding for paperbacks) $5.25/unit Laminated cover for paperbacks $2.15/unit 3M Theft Detection $0.55/unit Checkpoint Theft Detection $0.69/unit MARC Record $0.39/unit B&T Barcode $0.25/each Book Pocket $0.45/unit Customer Supplied Stamping $0.25/location Customer Supplied Label $0.25/each Small Accelerated Reader Label $0.08/unit Large Accelerated Reader Label $0.08/unit Accelerated Reader ID Label $0.10/unit Cataloging and Processing Prices (DVD and Music CDs) Standard edited record according to the B&T MARC AV standard profile $1.89/unit Unedited MARC record only via web download or floppy disc $0.89/unit Remove shrink-wrap and security seals $0.79/unit Remove shrink-wrap and repackage in standard plastic case $1.29/unit Barcode Label $0.30/each Date Due Slip $0.30/each Label Protector $0.30/each Ownership Label $0.30/each Book Pocket $0.45/unit Customer Supplied Stamping $0.25/location Theft Detection: DCD-2 (for DVD, single sided only) $1.79/unit Theft Detection: DCD-2 (for Music CDs) $1.79/unit Checkpoint Theft Detection (plain label) $0.70/unit Checkpoint Theft Detection (date due slip) $0.70/unit Checkpoint Theft Detection (simulated barcode label) $0.70/unit Customer Supplied RFID (unprogrammed) $0.39/unit Book Leasing Services Xxxxx & Xxxxxx'x Book Leasing Program provides libraries with an efficient and economical method for maintaining an inventory of the most current titles, titles that patrons demand. Our staff of professional book buyers selects titles for this program based upon reviews and anticipated general public demand. Each month, prepublication title lists are created with comprehensive annotations to assist the library with selections. Xxxxx & Xxxxxx is pleased to offer Adult Book Leasing Services at $16.49/unit, with a $26.00 quota cutoff. Books with a list price over the stated quota limit count as two (2) quota. SERVICE CHARGES: Xxxxxxx does Identify all service charges excluding transportation, and applicable fees: Xxxxx & Xxxxxx is pleased to provide a service that will save time and money when procuring titles from small and hard to find publishers. By utilizing B&T's vas publisher and title database, customers can purchase a wide variety of low demand and small print run titles from associations and limited edition, prepayment, and non-returnable publishers. Xxxxx & Xxxxxx'x Enhanced Services Program (ESP) provides access to millions of active book titles representing over 75,000 publishers and imprints. This breadth of coverage is greater than that of any other book industry wholesaler. The ESP program builds on Xxxxx & Xxxxxx'x already outstanding publisher relations by: * Expanding our vendor relations team responsible for the follow-up of all publishers orders, improving the speed of delivery of all titles; * Widening our publisher base to include hundreds of small non-commercial publishers formerly considered apply direct by the book industry; and * Increasing our reporting capabilities by providing order status reports for 100% of all titles not yet published, and by supplying anticipated publication release dates for all out-of-stock items. In order to provide these enhanced title acquisition services, B&T will apply a service charge to qualifying titles. Material where B&T receives no discount from the publisher, or where prepayment is required by the publisher, or publishers whose titles have any service chargeslimited demand, and/or non-commercial publishers will be invoiced at list price plus a $4.95 per unit surcharge. Customers concerned about purchasing these types of titles may contact Customer Service or Information Services via phone, fax, or e-mail (xxxxxx@xxxx.xxx) to determine surcharge titles before placing an order. As a convenience, B&T can exclude these titles from all orders by adjusting your account profile setup. Please contact your Customer Service Representative for additional information.

Refund Policy. Refunds Upon receipt of the return, a credit memo will be sent to you via mail, fax or email. The credit may be requested with proper proof of purchase and provided the books are not damaged due to customer error. Credit memoranda may used for future purchases or, if requested, a refund will be requested and used against invoices or future purchasesissued. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational EnterprisesPalmiche Press, Inc. (A) Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials materials, to: Name: Xxxx Xxxxxxx X. Xxxxxxxx Title: Operations Manager President and Publisher Street Address: 0000 Xxxx Xxxxxxx Xxxxxx Xxxxxxxxx, Xxx Xxxxx XX 00000 E-mail Address: xxxx@xxxxxxxx.xxx xxxxxxxxxx@xxxxxxxxx.xxx Phone Number(s): (000-) 000-0000 xxx.00 Cell Number (for State Purchasing use only): (000)-000-0000 Toll Free Number: 800-788-5557 ext. 20 NONE Fax Number: (000-) 000-0000 After hours Emergency Number: N/A (000) 000-0000 QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx X. Xxxxxxxx Title: Operations Manger President and Publisher Street Address or P.O. Box: 0000 Xxxx Xxxxxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx XX Xxxxxxxxx, Xxxxxxx 00000 Phone Number: 619-275-0063 ext. 20 Toll Free Number: 000-000-0000 xxx.00 Toll Free Number: NONE Ordering Fax Number: 000954-000989-0000 5309 Internet Address: xxx.xxxxx.xxx xxx.xxxxxxxxxxxxx.xxx Federal ID Number: 0072-0000000 1557304 Remit Address: 0000 Xxxx Xxxxxx Xxxx Xxxx5110 Madison Street City, XxxxxState, XxxZip: Xxx Xxxxx XX 00000 Hollywood, Florida 33021 PRIMARY BUSINESS: Library Materials VendorPublisher/Jobber Producer QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 X $ 21,000 -$ 50,000 5% $ 51,000 -$100,000 6% $ 101,000 - + 7.50% Detail any other circumstances that can affect discounts: Free Shipping on all orders. FREE SHIPPING ON ORDERS OVER $10,000 SERVICE CHARGES: Xxxxxxx does not have any service chargesNone RETURN POLICY: Return unopened CDs in their original case. Return within 30 days of the shipment date listed on the packing slip.

Refund Policy. Refunds may be requested with proper proof of purchase and provided the books are not damaged due to customer errorState your policy on refunds and/or credit memoranda. Credit memoranda may be requested and used against invoices Account credit is available for any damaged, defective or future purchasesmisshaped product. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational Enterprises, Inc. (A) National Geographic Society Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials materials, to: Name: Xxxx Xxxxxxx National Geographic Society Children’s Books Title: Operations Manager Street Address: 0000 Xxxx Xxxxxx Xxxxxxxxx, Xxx Xxxxx XX 00000 P.O. Box 4002864 E-mail Address: xxxx@xxxxxxxx.xxx Phone Number(s): 000-000-0000 xxx.00 Cell Number (for State Purchasing use only): Toll Free Number: 8000-788000-5557 ext. 20 000-0000 Fax Number: 0-000-000-0000 After hours Emergency Number: N/A 0-000-000-0000 QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Xxxxxx Xxxxx Title: Operations Manger Market Manager Street Address or P.O. Box: 0000 Xxxx Xxxxxx Xxxx X.X. Xxx:0000 00xx Xx. XX Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxxxxxx, XX 00000 00000-0000 Phone Number: 619Number:000-275000-0063 ext. 20 0000 Toll Free Number: 0-000-000-0000 xxx.00 xxx.0000 Ordering Fax Number: 0-000-000-0000 Internet Address: xxx.xxxxx.xxx Federal ID Number: 00-0000000 Remit Address: 0000 Xxxx Xxxxxx Xxxx X.X. Xxx 0000000 Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxx, XX 00000 00000-0000 PRIMARY BUSINESS: Library Materials VendorPublisher/Jobber Producer QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 $ 21,000 -$ 50,000 5% $ 51,000 -$100,000 6% $ 101,000 - + 7.50% Detail any other circumstances that can affect discounts: Free Shipping on all ordersOrder total $200.00 or more (before taxes) = free shipping and handling and free library processing. SERVICE CHARGES: Xxxxxxx does not have any service chargesOrder total $199.99 or less (before taxes) = add $1.00 per book for library processing and 8% of the order for shipping and handling.

Refund Policy. Refunds may be requested with proper proof of purchase and provided the books are not damaged due to customer error. Credit memoranda may be requested and used against invoices Full refunds or future purchasescredit memos upon request, buyer's choice. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational EnterprisesDEMCO, Inc. (A) Federal Identification Number: 00Number:00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials materials, to: Name: Xxxx Xxxxxx Xxxxxxx Title: Operations Manager Sales Associate Street Address: XX Xxx 0000 Xxxx Xxxxxx Xxxxxxxxx, Xxx Xxxxx Xxxxxxx XX 00000 00000-0000 E-mail Address: xxxx@xxxxxxxx.xxx xxxxx@xxxxx.xxx xxxxxxx@xxxxx.xxx Phone Number(s): 000-000-0000 xxx.00 Cell Number (for State Purchasing use only): 000-000-0000 Toll Free Number: 800000-788000-5557 ext. 20 0000 Fax Number: 000-000-0000 After hours Emergency Number: N/A 800-356-1200 QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Xxxxxx Meinzer___________________________________________________ Title: Operations Manger Sales Associate_____________________________________________________ Street Address or P.O. Box: 0000 Xxxx Xxxxxx Xxxx XxxxPO Box 7488_____________________________________ City, XxxxxState, XxxZip: Xxx Xxxxx XX 00000 Madison WI 53707-7488______________________________________ Phone Number: 619-275-0063 ext. 20 Toll Free Number: 000-000-0000 xxx.00 0000_____________________________________________ Toll Free Number: 800-356-1200_____________________________________________ Ordering Fax Number: 000-000-0000 Internet Address: xxx.xxxxx.xxx Federal ID Number: 00-0000000 Remit Address: XX Xxx 0000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxxx XX 00000 00000-0000 ____________________________________ PRIMARY BUSINESS: Library Materials Vendor/Jobber QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 5% $ 21,000 -$ 50,000 5% $ 51,000 -$100,000 6% Call $ 101,000 - + 7.50% Call Detail any other circumstances that can affect discounts: Free Shipping DEMCO, Inc. Full Line Catalog has over 20,000 items you will receive 15% off Supplies (consumables) Books and other types Media received 7%. Please call for a quote on all orderslarge orders 000-000-0000. SERVICE CHARGES: Identify all service charges excluding transportation, and applicable fees: Custom set up fees, not included in offer. RETURN POLICY: State your policy on returning merchandise. Call Customer Service 000-000-0000 100% Satisfaction Guaranteed REFUND POLICY: State your policy on refunds and/or credit memoranda. Call Customer Service 000-000-0000 100 % Satisfaction Guaranteed. ORDERING INSTRUCTIONS COMPANY: Disney Educational Productions Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials, to: Name: CortleeGerhart____________________________________________________________ Title: Disney EducationalRepresentative_____________________________________________ Street Address or P.O. Box: 000 Xxxxx Xxxxx, Suite 120_________________________________ City, State, Zip: Newtown, PA 18940_______________________________________________ Phone Number:0-000-000-0000____________________________________________________ Toll Free Number: 0-000-000-0000_________________________________________________ Ordering Fax Number: 000-000-0000_______________________________________________ Internet Address: xxx.XxxxxxXxxxxxxxxxx.xxx or ___xxxxxxxx@xxxxxxxx.xxx_____________ Federal ID Number: 95-2592971___________________________________________________ Remit Address: 105 Xxxxx Drive____________________________________________________ City, State, Zip: Newtown, PA 18940_______________________________________________ QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Cortlee Xxxxxxx does not Title: Disney Educational Representative Street Address: 000 Xxxxx Xxxxx, Suite 120, Newtown, PA 18940 E-mail Address: xxxxxxxx@xxxxxxxx.xxx___________________________________________ Phone Number(s):0-000-000-0000 ______________________________________________ Cell Number: N/A______________________________________________________________ Fax Number: 000-000-0000_______________________________________________________ NOTE: Duplicate form as necessary if you have any service chargesmultiple ordering locations. If this is the case, specify what region in Florida that location will service.

Refund Policy. Refunds may be requested with proper proof are issued in the form of purchase credit and provided the books are not damaged due automatically applied to customer error. Credit memoranda may be requested and used against invoices or future purchasesoriginal invoice is still open. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational Enterprises, Inc. Heinemann –Raintree Library (A) Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials to: Name: Xxxx Xxxxx X. Xxxxxxx Title: Operations Manager , Adoption /Bids/Contracts Street Address: 0000 Xxxx 000 Xxxxx XxXxxxx Xxxxxx Xxxxxxxxx–Xxxxx 0000, Xxx Xxxxx Xxxxxxx, XX 00000 E-mail Address: xxxx@xxxxxxxx.xxx xxxxx.xxxxxxx@xxx.xxx Phone Number(s): 000-000-0000 xxx.00 or 000-000-0000 Cell Number (for State Purchasing use only): Toll Free Number: 800__000-788000-5557 ext. 20 0000 Fax Number: 000-000-0000 After hours Emergency Number: N/A 000-000-0000 QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Customer Service Title: Operations Manger Street Address or P.O. Box: 0000 Xxxx Xxx Xxxxxx Xxxx Xxxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx XX Xxxxxxx, Xx 00000 Phone Number: 619000-275000-0063 ext. 20 0000 Toll Free Number: 000-000-0000 xxx.00 Ordering Fax Number: 000-000-0000 Internet Address: xxx.xxxxx.xxx xxx.xxxxxxxxxxxxxxxxx.xxx Federal ID Number: 00-0000000 Remit Address: X.X. Xxx 0000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxx, XX 00000 00000-0000 PRIMARY BUSINESS: Library Materials VendorPublisher/Jobber Producer QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 $ 21,000 -$ 50,000 5% $ 51,000 -$100,000 6% $ 101,000 - + 7.50% Detail any other circumstances that can affect discounts: Free Shipping on all ordersQuantity discounts are not standard. SERVICE CHARGES: Xxxxxxx does not have any service chargesDiscussions for possible quantity discounts should be held with the local sales representative and/or regional sales manager.

Refund Policy. Refunds may be requested with proper proof of purchase and provided We will refund or give credit, depending on the books are not damaged due to customer error. Credit memoranda may be requested and used against invoices or future purchasescustomer's request. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational Enterprises, Xxxxxx Library Services Inc. (A) Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials materials, to: Name: Customer Care Department or Xxxxx Xxxx Xxxxxxx Title: Operations Manager Attn: Ordering Department Street Address: 0000 Xxxx Xxx Xxxxxx XxxxxxxxxXxxx., Xxx Xxxxx XX 00000 La Vergne, TN 37086-1986 E-mail Address: xxxx@xxxxxxxx.xxx xxxxx.xxxx@xxxxxxxxxx.xxx or ILS XxxxxxxxXxxxxxx@xxxxxxxxxx.xxx Phone Number(s): (000) 000-0000, option 1 then 0 (000) 000-0000 xxx.00 Cell Number (for State Purchasing use only): Toll Free Number: 800-788-5557 ext. 20 Not Applicable__________ Fax Number: (000-) 000-0000 After hours Emergency Number: N/A QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Xxxxxxxx Xxxxx xxxxxxxx.xxxxx@xxxxxxxxxx.xxx Title: Operations Manger Contract Management Specialist Street Address or P.O. Box: Xxx Xxxxxx Xxxx., P.O. Box 3006 City, State, Zip: Xx Xxxxxx, XX 00000-0000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx XX 00000 Phone Number: 619(000) 000-275-0063 ext. 20 0000 Toll Free Number: (000-) 000-0000 xxx.00 (extension 35766) Ordering Fax Number: (000-) 000-0000 Internet Address: xxx.xxxxx.xxx xxx.xxxxxxxxxxxxx.xxx Federal ID Number: 00-0000000 Remit Address: 0000 Xxxx Xxxxxx Xxxx X.X. Xxx 000000 Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxx, XX 00000 00000-0000 PRIMARY BUSINESS: Library Materials Vendor/Jobber QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 3% $ 21,000 -$ 50,000 53% $ 51,000 -$100,000 63% $ 101,000 - + 7.503% Detail any other circumstances that can affect discounts: Free Shipping on all ordersItem 1: Trade discount applies to hardcover only. SERVICE CHARGESItem 2: Xxxxxxx does not have any service chargesIf remaining stock Item 12: Plus pre-binding fee. See page 24 of response. Item 14,15, 16: per unit or per record charge. See attachment D for details.

Refund Policy. State your policy on refunds and/or credit memoranda. Refunds may be requested with proper proof of purchase and provided the books are not damaged due to customer error. credited via Credit memoranda may be requested and used against invoices or future purchases. Memorandums ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational EnterprisesMLSC, Inc. (A) INC. Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials materials, to: Name: Xxxx Xxxxxxx X. Xxxxxxxxx Title: Operations Manager President Street Address: 0000 Xxxx Xxxxxx Xxxxxxxxx00 Xxxxxxxxxx Xxx, Xxx Xxxxx Xxxxxxxxxx, XX 00000 E-mail Address: xxxx@xxxxxxxx.xxx xxxx@XXXXXXXXX.XXX Phone Number(s): 000-000-0000 xxx.00 Cell Number (for State Purchasing use only): Toll Free Number: 800000-788000-5557 ext. 20 0000 Fax Number: 000-000-0000 After hours Emergency Number: N/A 000-000-0000 QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx X. Xxxxxxxxx / MLSC, Inc. Title: Operations Manger President Street Address or P.O. Box: 0000 Xxxx Xxxxxx Xxxx 00 Xxxxxxxxxx Xxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxxxxxx, XX 00000 Phone Number: 619000-275000-0063 ext. 20 0000 Toll Free Number: 000-000-0000 xxx.00 Ordering Fax Number: 000-000-0000 Internet Address: xxx.xxxxx.xxx XXX.XXXXXXXXX.XXX Federal ID Number: 00-0000000 Remit Address: 0000 Xxxx Xxxxxx Xxxx 00 Xxxxxxxxxx Xxx. Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxxxxxx, XX 00000 PRIMARY BUSINESS: Library Materials Vendor/Jobber QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 $ 21,000 -$ 50,000 5% $ 51,000 -$100,000 6% $ 101,000 - + 7.50% Detail any other circumstances that can affect discounts: Free Shipping on all orders. SERVICE CHARGES: Xxxxxxx does Identify all service charges excluding transportation, and applicable fees: Additional physical processing services are available, but not have any service chargesrequired. Also OCLC MARC records are available, but not required. These additional services are quoted when requested by a library.

Refund Policy. Refunds may be requested with proper proof State your policy on refunds and/or credit memoranda. The library will receive a credit in the form of purchase a credit memo. The credit memo will include the titles affected, the action taken and provided the books are not damaged due to customer error. Credit memoranda may be requested and used against invoices or future purchasesamount of the credit. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational Enterprises, Inc. (A) Capstone Press Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials materials, to: Name: Xxxxxxxx Xxxx Xxxxxxx Title: Operations Manager Customer Service Supervisor Street AddressAddress or P.O. Box: 151 Good Xxxxxxx Xxxxx, XX Xxx 000 Xxxx, Xxxxx, Xxx: Xxxxxxx, XX 00000-0000 Xxxx Xxxxxx Xxxxxxxxx, Xxx Xxxxx XX 00000 E-mail AddressPhone Number: xxxx@xxxxxxxx.xxx Phone Number(s): (000-) 000-0000 xxx.00 Cell Number (for State Purchasing use only): Toll Free Number: 800(000) 000-788-5557 ext. 20 0000 Ordering Fax Number: (000-) 000-0000 After hours Emergency Internet Address: xxx.xxxxxxxxxxxxx.xxx Federal ID Number: N/A 00-0000000 Remit Address: NW7559, XX Xxx 0000 Xxxx, Xxxxx, Xxx: Xxxxxxxxxxx, XX 00000-0000 QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx X. Xxxxxxxxx Title: Operations Manger Bids & Contracts Administrator Street Address or P.O. BoxAddress: 0000 000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxxxx Xxxxx, Xxx: Xxx Xxxxx Xxxxxxx, XX 00000 E-mail Address: x.xxxxxxxxx@xxxxxxxxxxxxx.xxx Phone Number: 619Number(s): (000) 000-2750000 or (000) 000-0063 ext. 20 0000 Cell Number (for State Purchasing use only): N/A Toll Free Number: (000-) 000-0000 xxx.00 Ordering Fax Number: (000-) 000-0000 Internet Address: xxx.xxxxx.xxx Federal ID After hours Emergency Number: 00-0000000 Remit Address: 0000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx XX 00000 N/A PRIMARY BUSINESS: Library Materials VendorPublisher/Jobber Producer QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 N/A $ 21,000 -$ 50,000 5% N/A $ 51,000 -$100,000 6% N/A $ 101,000 - + 7.50% N/A Detail any other circumstances that can affect discounts: Free Shipping Larger discounts are available on all qualifying opening day collection orders. SERVICE CHARGES: Xxxxxxx does Identify all service charges excluding transportation, and applicable fees: Attached or unattached library processing is $12.00 per order or FREE on orders over $350. RETURN POLICY: State your policy on returning merchandise. Your satisfaction is our most important priority. If for any reason you are not have any completely satisfied with your order, simply call our customer service chargesdepartment toll-free. We will be happy to replace items, credit your account, or issue a full refund. No questions asked.

Refund Policy. Refunds may be requested with proper proof of purchase and provided the books are not damaged due State your policy on refunds and/or credit memoranda. We will offer refunds or credit on any merchandise returned to customer error. Credit memoranda may be requested and used against invoices or future purchasesus as unsatisfactory. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational Enterprises, Inc. (A) Library Video Company Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials materials, to: Name: Xxxx Xxxxxxx Xxxxxxxxxx Xxxxxxx-XxXxxx Title: Operations Manager Sales Coordinator Street Address: 0000 0 Xxxx Xxxxxx Xxxxxxxxx Xxxx, Xxxxxxxxx, Xxx Xxxxx XX 00000 E-mail Address: xxxx@xxxxxxxx.xxx Xxxxxxxxxx@xxxxxxxxxxxx.xxx Phone Number(s): (000-) 000-0000 xxx.00 Cell Number (for State Purchasing use only): not available Toll Free Number: 800(000) 000-788-5557 ext. 20 0000 Fax Number: (000-) 000-0000 After hours Emergency Number: N/A QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Xxxxxxxxxx Xxxxxxx-XxXxxx Title: Operations Manger Sales Coordinator Street Address or P.O. Box: 0000 Xxxx Xxxxxx Xxxx XX Xxx 000 Xxxx, Xxxxx, XxxZip: Xxx Xxxxx Xxxxxxxxx, XX 00000 Phone Number: 619-275-0063 ext. 20 Toll Free Number: 000-000-0000 xxx.00 Ordering Fax Number: 000-000-0000 Internet Address: xxx.xxxxx.xxx xxx.xxxxxxxxxxxx.xxx AND xxx.xxxxxxxxxxxxx.xxx Federal ID Number: 00-0000000 Remit Address: 0000 Xxxx Xxxxxx Xxxx XX Xxx 000 Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxxxxx, XX 00000 PRIMARY BUSINESS: Library Materials Vendor/Jobber QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 Contact us $ 21,000 -$ 50,000 5% Contact us $ 51,000 -$100,000 6% Contact us $ 101,000 - + 7.50% Contact us Detail any other circumstances that can affect discounts: Free Shipping on all ordersExclusions: Freight charges are pre-paid and added to invoice. No electronic invoices or payments. No automatic deductions from payments to Contractor for "Transaction Fee". No Trade-in options available. Delivery- Most orders can be filled within thirty (30) days, however, some orders may require additional time. The time necessary for order fulfillment will depend upon the nature of the products and quantities ordered and other customer requests. In addition, there may be installation costs, which will vary depending upon the order. "Pricing: 0% Discount-Hardcopy Products (VHS, DVD, Audio Books & CD-Roms). 5% Discount-Safari Montage Hardware & Software Products. 0% Discount-Safari Montage Content Packages" SERVICE CHARGES: Xxxxxxx does not have any Identify all service chargescharges excluding transportation, and applicable fees: RETURN POLICY: State your policy on returning merchandise. We will replace damaged or defective product within 60 days of purchase if it’s rewound and in mint condition. We will accept returns on processed merchandise only if the damaged, defective or sent to you in error. You must contact Customer Service to obtain a Return Authorization Number @ 0-000-000-0000. For SAFARI Montage related items, SAFARI Montage Hardware includes a limited one year warranty for complete product license and warranty terms and conditions, please visit xxx.xxxxxxxxxxxxx.xxx or contact Library Video Company at 1-800-843-4549.

Refund Policy. Refunds may State your policy on refunds and/or credit memoranda: All bindings and materials used are unconditionally guaranteed. Defective copies or Books shipped in error must be requested with proper proof returned for credit or replacement within 30 days of purchase and provided the books are not damaged due to customer error. Credit memoranda may be requested and used against invoices or future purchasesReceipt. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational Enterprises, Inc. (A) Corporation Federal Identification Number: 00-0000000 ___________________________________ ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials materials, to: Name: Xxxx X. Xxxxxxx Title: Operations Manager Vice President Street Address: 0000 000 Xxxx Xxxxxx Xxxxxxxxx00xx Xx., Xxx Xxxxx Xxx, XX 00000 E-mail Address: xxxx@xxxxxxxx.xxx xxxx@xxxxxxxxxxxx.xxx Phone Number(s): 000-000-0000 xxx.00 Cell Number (for State Purchasing use only): 000-000-0000 Toll Free Number: 800000-788000-5557 ext. 20 0000 Fax Number: 000-000-0000 After hours Emergency Number: N/A 000-000-0000 QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Xxxxxx York Title: Operations Manger Administrative Assistant Street Address or P.O. Box: XX Xxx 0000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxx, XX 00000 Phone Number: 619000-275000-0063 ext. 20 0000 Toll Free Number: 000-000-0000 xxx.00 Ordering Fax Number: 000-000-0000 0000_________________________________________ Internet Address: xxx.xxxxx.xxx xxxx@xxxxxxxxxxxx.xxx Federal ID Number: 00-0000000 Remit Address: 0000 Xxxx Xxxxxx Xxxx XX Xxx 0000________________________________________________ Xxxx, Xxxxx, Zip: Xxx: Xxx Xxxxx , XX 00000 PRIMARY BUSINESS: Library Materials VendorPublisher/Jobber Producer QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 0 $ 21,000 -$ 50,000 5% 0 $ 51,000 -$100,000 6% 0 $ 101,000 - + 7.50% Detail any other circumstances that can affect discounts: Free Shipping on all orders. 0 SERVICE CHARGES: Xxxxxxx does not have any Identify all service charges excluding transportation, and applicable fees: There are no service charges.

Refund Policy. Refunds may be requested with proper proof 100% satisfaction on every product or your money back if the return is made within 60 days of purchase and provided invoice date. Call 000-000-0000 for specific return instructions. The cost of the books are not return is the responsibility of the customer. If you receive an incorrect product or damaged due to customer error. Credit memoranda may be requested and used against invoices or future purchasesproduct we will replace it – please have your packing slip available. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Educational EnterprisesXxxxxx Learning Systems, Inc. Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials to: Name: Xxxxxx Xxxxx Title: Office Manger Street Address: 0000 Xxxxx Xxxx, Xxxxxxx, XX 00000 Main Street E-mail Address: Xxxxxx@xxxxxxxxxxxxxxxxxxxxx.xxx Phone Number(s): 000-000-0000 Cell Number (for State Purchasing use only): 000-000-0000 Toll Free Number: 000-000-0000 Fax Number: 000-000-0000 After hours Emergency Number: 000-000-0000 QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxxxx Learning Systems, Inc Title: Street Address or P.O. Box: 0000 Xxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxxxxxx, XX 00000 Phone Number: 000-000-0000 Toll Free Number: 000-000-0000 Ordering Fax Number: 000-000-0000 Internet Address: xxx.xxxxxxxxxxxxxxxxxxxxx.xxx Federal ID Number: 00-0000000 Remit Address: 0000 Xxxxx Xxxx, Xxxx, Xxxxx, Xxx: Xxxxxxx, XX 00000 PRIMARY BUSINESS: Library Materials Vendor/Jobber QUANTITY DISCOUNTS: $ 10,000 -$ 20,000 1% $ 21,000 -$ 50,000 2% $ 51,000 -$100,000 3% $ 101,000 - + 5% Detail any other circumstances that can affect discounts: N/A SERVICE CHARGES: N/A RETURN POLICY: Processed Books can not be returned. Unprocessed Books can be returned within 30 days of receipt. Maps, Globes, and Atlases can be returned within 30 days of receipt. REFUND POLICY: Credit Memoranda issued within 30 days of materials being returned. ORDERING INSTRUCTIONS COMPANY: EBSCO Information Services (A) Federal Identification Number: 00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials to: Name: Xxxx Xxxxxxx Xxx Xxxxxx Title: Operations Vice President/General Manager Street Address: X.X. Xxx 0000 Xxxx Xxxxxx XxxxxxxxxXxxxxxxxxx, Xxx Xxxxx XX 00000 E-mail Address: xxxx@xxxxxxxx.xxx xxxxxxx@xxxxx.xxx Phone Number(s): 000-000-0000 xxx.00 Cell Number (for State Purchasing use only): 205-991-1218 Toll Free Number: 800000-788000-5557 ext. 20 0000 Fax Number: 000-000-0000 After hours Emergency Number: N/A 000-000-0000 QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Xxx Xxxxxx Title: Operations Manger Vice President/General Manager Street Address or P.O. BoxX.X. Xxx: XX Xxx 0000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxxxxxx, XX 00000 Phone Number: 619000-275000-0063 ext. 20 0000 Toll Free Number: 000-000-0000 xxx.00 Ordering Fax Number: 000-000-0000 Internet Address: xxx.xxxxx.xxx Federal ID Number: 00-0000000 Remit Address: XX Xxx 0000 Xxxx Xxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxxxxxx, XX 00000 PRIMARY BUSINESS: Library Materials Vendor/Jobber QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 $ 21,000 -$ 50,000 5% $ 51,000 -$100,000 6% $ 101,000 - + 7.50% Detail any other circumstances that can affect discounts: Free Shipping on all orders. SERVICE CHARGES: Xxxxxxx does not have any service charges.Subscription Agent

Refund Policy. Refunds may All merchandise can be requested with proper proof of purchase returned for credit within thirty (30) days as long as it has not been stamped or marked and provided the books are not damaged due to customer error. Credit memoranda may be requested is in unused, unstamped, and used against invoices or future purchasessalable condition. ORDERING INSTRUCTIONS COMPANY: Xxxxxxx Illiana Educational EnterprisesProducts, Inc. (A) Federal Identification Number: 00Number:00-0000000 ORDERING INFORMATION: Customers should direct orders for PURCHASE of library materials materials, to: Name: Xxxx Xxxxxxx Xxxxx Xxxxxx Title: Operations Manager Sales Representative Street Address: 0000 Xxxx Xxxxxx XxxxxxxxxXxxx, Xxx Xxxxx Xxxxxx Xxxx, XX 00000 E-mail Address: xxxx@xxxxxxxx.xxx xxxxxx0000@xxxxxxxxx.xxx Phone Number(s): 000-000-0000 xxx.00 Cell Number (for State Purchasing use only): 000-000-0000 Toll Free Number: 800000-788000-5557 ext. 20 0000 Fax Number: 000-000-0000 After hours Emergency Number: N/A 000-000-0000 or 000-000-0000 QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES: Primary contact person responsible for answering contract related questions and administering contract issues is: Name: Xxxx Xxxxxxx Illiana Educational Products, Inc. Title: Operations Manger Xxxxxxxx X. Xxxxx, President Street Address or P.O. Box: 0000 Xxxx Xxxxxx 00000 Xxxxxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxxxxxxxx, XX 00000 Phone Number: 619000-275000-0063 ext. 20 0000 Toll Free Number: 000-000-0000 xxx.00 Ordering Fax Number: 000-000-0000 Internet Address: xxx.xxxxx.xxx xxxxxxxxxxxxxxx.xxx Federal ID Number: 00-0000000 Remit Address: 0000 Xxxx Xxxxxx 00000 Xxxxxxxxx Xxxx Xxxx, Xxxxx, Xxx: Xxx Xxxxx Xxxxxxxxxxxx, XX 00000 PRIMARY BUSINESS: Library Materials Vendor/Jobber QUANTITY DISCOUNTS: List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities: $ 10,000 -$ 20,000 12% $ 21,000 -$ 50,000 515% $ 51,000 -$100,000 618% $ 101,000 - + 7.5020% Detail any other circumstances that can affect discounts: Free Shipping on all ordersIf we have any special offers, we will give that additional discount to the customer. SERVICE CHARGES: Xxxxxxx does Identify all service charges excluding transportation, and applicable fees: Library Processing: Marc records, spine labels, barcode labels, protectors, security strips, catalog cards, book pockets, AR & RC labels, attached or unattached. RETURN POLICY: Customer may return any book for which they are dissatisfied as long as it is unprocessed and not have any service chargesstamped.