PRODUCTIVITY MEASUREMENT. The parties agree that the measurement and monitoring of productivity improvements is important because it provides feedback to the parties on performance. It is agreed that productivity measurement is vital for performance monitoring arrangements to be successful on an ongoing basis. It is agreed that productivity measurement monitoring programme be jointly developed between management, employees and the union bound by this agreement as part of the overall aim of improving productivity at the Governor's establishment. GENERAL CONDITIONS OF EMPLOYMENT 14. - DEFINITIONS Employer
PRODUCTIVITY MEASUREMENT. (a) The parties agree that the measurement and monitoring of productivity improvements provides critical feedback on the performance of the State Government Insurance Commission to management, employees and other relevant stakeholders.
PRODUCTIVITY MEASUREMENT. 12.1 The parties recognise that improved service to the public and internal clients constitutes a productivity increase within Council.
PRODUCTIVITY MEASUREMENT. 1. Describe the review process for completed work product.
PRODUCTIVITY MEASUREMENT. Parties to the Agreement agree to negotiations directed towards improvements in productivity, efficiency and flexibility which will be concluded within the parameters of this Agreement. The Parties agree that quantitative measurement of productivity is not necessarily the most appropriate measure in the service sector, particularly in Local Government and as such consider that performance measurement is best attained through an assessment that considers efficiency, effectiveness and community acceptance. The Parties recognise that improved service to the public and internal clients constitutes a productivity increase within Council. Where possible, the Parties will aim to improve the quality, efficiency and accessibility of client services, and will also aim to reduce the cost involved in the provision of such services. The Parties agree, through consultative processes, to explore the development of performance indicators. Performance indicators may include, but will not necessarily be restricted to:
PRODUCTIVITY MEASUREMENT. The parties will aim to improve the quality, efficiency and accessibility of Customer Services to all of BHSC’s customers (Residents, Ratepayers, Businesses and Visitors). The parties agree that the following principles will apply in the development of performance measures:
