Common use of Outreach and Education Clause in Contracts

Outreach and Education. The Subrecipient shall implement multiple modes of outreach and education to reach a total of 20,000 interactions. This outreach includes, but is not limited to: • Business on-site employee presentations • Informational public community forums • College campus forums/enrollments and working with theses institutions’ alumni bases • Frequent press releases • Purchased advertising and print • Purchased radio presence • Frequent e-news blasts to targeted audiences • Social media updates, using Facebook, Twitter, LinkedIn, Hootsuite, and Front Porch Forum • Direct web link to VHC on our organizations’ home pages • Promotion of any VHC-related activities and events on chamber online calendars In addition, Subrecipient will be required to conduct outreach and education for Vermont Health Connect, including: • Participating in the planning and staffing of enrollment events in collaboration with the VHC Outreach Manager; • Providing a visible Vermont Health Connect presence at community venues, events, fairs and/or festivals at least five times during grant period; • Coordinating with geographically overlapping Navigator organizations to avoid duplication of effort; • Identifying locations and dates for Vermont Health Connect events in the communities they serve; and, • Placing Vermont Health Connect materials in markets, community centers, faith institutions, and other physical and online venues that their target population frequents. ATTACHMENT B PAYMENT PROVISIONS The maximum dollar amount payable under this agreement is not intended as any form of a guaranteed amount. The State agrees to compensate the Subrecipient for services performed up to the maximum amounts stated below, provided such services are within the scope of the grant and are authorized as provided for under the terms and conditions of this grant. State of Vermont payment terms are Net 00 days from date of invoice; payments against this grant will comply with the State’s payment terms. The payment schedule for delivered products, or rates for services performed, and any additional reimbursements, are included in this attachment. The following provisions specifying payments are:

Outreach and Education. The Subrecipient shall implement multiple modes of outreach and education to reach a total of 20,000 interactions. This outreach includes10,064 individuals, but is not limited toincluding: • Business on-site employee presentations Providing materials, displays, handouts and bulletin board notices; • Informational public community forums Conducting direct mailings and staff local events, such as the Fall Wellness Fair; • College campus forums/enrollments Generating interest in the October kickoff; • Utilizing online media, including links on the Subrecipient’s website to connect patients with local Navigators and working with theses institutions’ alumni bases the Vermont Health Connect website; and • Frequent press releases • Purchased advertising Engaging in a social media campaign, including using Twitter and print • Purchased radio presence • Frequent e-news blasts to targeted audiences • Social media updates, using Facebook, Twitter, LinkedIn, Hootsuite, and Front Porch Forum • Direct web link to VHC on our organizations’ home pages • Promotion of any VHC-related activities and events on chamber online calendars . In addition, Subrecipient will be required to conduct outreach and education for Vermont Health Connect, including: • Participating in the planning and staffing of enrollment events in collaboration with the VHC Outreach Manager; • Providing a visible Vermont Health Connect presence at community venues, events, fairs and/or festivals at least five times during grant period; • Coordinating with geographically overlapping Navigator organizations to avoid duplication of effort; • Identifying locations and dates for Vermont Health Connect events in the communities they serve; and, • Placing Vermont Health Connect materials in markets, community centers, faith institutions, and other physical and online venues that their target population frequents. ATTACHMENT B PAYMENT PROVISIONS The maximum dollar amount payable under this agreement is not intended as any form of a guaranteed amount. The State agrees to compensate the Subrecipient for services performed up to the maximum amounts stated below, provided such services are within the scope of the grant and are authorized as provided for under the terms and conditions of this grant. State of Vermont payment terms are Net 00 days from date of invoice; payments against this grant will comply with the State’s payment terms. The payment schedule for delivered products, or rates for services performed, and any additional reimbursements, are included in this attachment. The following provisions specifying payments are:

Outreach and Education. The Subrecipient shall implement multiple modes of outreach and education to reach a total of 20,000 interactions. This outreach includes8,156 individuals, including but is not limited to: • Business on-site employee presentations Use of the Subrecipient’s database to track and follow up on patient applications through VHC • Informational public Referrals from local hospitals, providers, community forums • College campus forums/enrollments and working with theses institutions’ alumni bases • Frequent press releases • Purchased advertising and print • Purchased radio presence • Frequent e-news blasts to targeted audiences • Social media updateshealth centers, using Facebookalternative health providers, Twitterpharmacies, LinkedInfamily centers, Hootsuitefood shelves, community action agencies, drop in centers, and Front Porch Forum community mental health agencies • Direct web link to VHC on our organizations’ home pages • Promotion of any VHC-related activities and events on chamber online calendars Forums cosponsored by local tax preparers or hospitals/providers In addition, Subrecipient will be required to conduct outreach and education for Vermont Health Connect, including: • Participating in the planning and staffing of enrollment events in collaboration with the VHC Outreach ManagerManager ; • Providing a visible Vermont Health Connect presence at community venues, events, fairs and/or festivals at least five times during grant period; • Coordinating with geographically overlapping Navigator organizations to avoid duplication of effort; • Identifying locations and dates for Vermont Health Connect events in the communities they serve; and, • Placing Vermont Health Connect materials in markets, community centers, faith institutions, and other physical and online venues that their target population frequents. ATTACHMENT B PAYMENT PROVISIONS The maximum dollar amount payable under this agreement is not intended as any form of a guaranteed amount. The State agrees to compensate the Subrecipient for services performed up to the maximum amounts stated below, provided such services are within the scope of the grant and are authorized as provided for under the terms and conditions of this grant. State of Vermont payment terms are Net 00 days from date of invoice; payments against this grant will comply with the State’s payment terms. The payment schedule for delivered products, or rates for services performed, and any additional reimbursements, are included in this attachment. The following provisions specifying payments are:

Outreach and Education. The Subrecipient shall implement multiple modes of outreach and education to reach a total of 20,000 interactions900 individuals, including:  Use of experienced bilingual/bicultural staff and interpreters to serve as trusted navigators of Health Connect information for each sub-group. This  Hold “Open Enrollment Days” at Subrecipient’s facility for specific linguistic populations with multiple interpreters available.  Utilize Vermont Health Connect’s online portal to enroll members of the targeted population during routine home visits and at ethnic community activity spaces.  In-person home visits: 20 interactions per month  In-person activity-space outreach includes, but is not limited toand education: • Business on25 interactions per month o Churches and mosque o Ethnic food stores o Vermont Adult Learning English classes o Subrecipient programs o Normal office hours (Monday-site employee presentations • Informational public community forums • College campus forums/enrollments Friday 9 until 5)  Presentations and working with theses institutions’ alumni bases • Frequent press releases • Purchased advertising and print • Purchased radio presence • Frequent e-news blasts to targeted audiences • Social media updates, using Facebook, Twitter, LinkedIn, Hootsuite, and Front Porch Forum • Direct web link to VHC on our organizations’ home pages • Promotion of any VHC-related activities and events on chamber online calendars In addition, specially billed Open Enrollment Sessions at Subrecipient’s facility or other activity space: 30 interactions per month Subrecipient will be required to conduct outreach and education for Vermont Health Connect, including: •  Participating in the planning and staffing of enrollment events in collaboration with the VHC Outreach Manager; •  Providing a visible Vermont Health Connect presence at community venues, events, fairs and/or festivals at least five times during grant period; •  Coordinating with geographically overlapping Navigator organizations to avoid duplication of effort; •  Identifying locations and dates for Vermont Health Connect events in the communities they serve; and, •  Placing Vermont Health Connect materials in markets, community centers, faith institutions, and other physical and online venues that their target population frequents. ATTACHMENT B PAYMENT PROVISIONS The maximum dollar amount payable under this agreement is not intended Subrecipient shall share detailed plans for the outreach and engagement listed above with State’s Navigator Project Director – both verbally and through online tools as any form of a guaranteed amountdirected by the Project Director. The State agrees Subrecipient will be expected to compensate the Subrecipient for services performed up adhere to the maximum amounts stated belowProject Director’s guidance regarding public communication, provided such services are within the scope of the grant and are authorized as provided for under the terms and conditions of this grant. State of Vermont payment terms are Net 00 days from date of invoice; payments against this grant will comply coordination with the State’s payment terms. The payment schedule for delivered products, or rates for services performedother Navigator organizations, and any additional reimbursements, are included in this attachment. The following provisions specifying payments are:necessary adjustments to outreach and enrollment efforts.

Outreach and Education. The Subrecipient shall implement multiple modes of outreach and education to reach a total of 20,000 interactions. This outreach includes15,500 individuals, including but is not limited to: • Business onPlacing banners outside of the Subrecipient’s service sites • Purchasing window clings • Advertising assistance to all medical, dental, and pharmacy patients in the target area • Contacting the local hospital, the region’s human services agency, private medical practices, the Franklin Grand Isle Chamber of Commerce, and small business owners • Placing information on website to direct individuals to Vermont Health Connect • Making necessary resources available for online insurance enrollment at service sites • Distributing outreach materials provided by Vermont Health Connect • Using laptops with data access plans for insurance enrollment at off-site employee presentations locations without internet access • Informational public community forums Scheduling events • College campus forums/enrollments and working with theses institutions’ alumni bases • Frequent press releases • Purchased advertising and print • Purchased radio presence • Frequent e-news blasts to targeted audiences • Social media updates, using Facebook, Twitter, LinkedIn, Hootsuite, and Front Porch Forum • Direct web link to VHC on our organizations’ home pages • Promotion of any VHC-related activities and events on chamber online calendars Distributing Navigator promotional items In addition, Subrecipient will be required to conduct outreach and education for Vermont Health Connect, including: • Participating in the planning and staffing of enrollment events in collaboration with the VHC Outreach Manager; • Providing a visible Vermont Health Connect presence at community venues, events, fairs and/or festivals at least five times during grant period; • Coordinating with geographically overlapping Navigator organizations to avoid duplication of effort; • Identifying locations and dates for Vermont Health Connect events in the communities they serve; and, • Placing Vermont Health Connect materials in markets, community centers, faith institutions, and other physical and online venues that their target population frequents. ATTACHMENT B PAYMENT PROVISIONS The maximum dollar amount payable under this agreement is not intended as any form of a guaranteed amount. The State agrees to compensate the Subrecipient for services performed up to the maximum amounts stated below, provided such services are within the scope of the grant and are authorized as provided for under the terms and conditions of this grant. State of Vermont payment terms are Net 00 days from date of invoice; payments against this grant will comply with the State’s payment terms. The payment schedule for delivered products, or rates for services performed, and any additional reimbursements, are included in this attachment. The following provisions specifying payments are:

Outreach and Education. The Subrecipient shall implement multiple modes of outreach and education to reach a total of 20,000 interactions. This outreach includes1,000 individuals (400 by 9/30/14; 300 by 12/31/14; 150 by 3/31/15; and 150 by 6/30/15), but is not limited toincluding: • Business Partner with Community Health Team Members to disseminate VHC information • Hold Open Enrollments events in public venues in the targeted service area for the specific target population with the Certified Navigator and Application Counselor on-site employee presentations • Informational public community forums Speak frequently on radio in call0in shows • College campus forums/enrollments and working with theses institutions’ alumni bases Post flyers about open enrollment when the time comes • Frequent press releases Pursue local media interviews in local newspapers • Purchased advertising and print • Purchased radio presence • Frequent e-news blasts Add enrollment information to targeted audiences • Social media updates, using Facebook, Twitter, LinkedIn, Hootsuite, sites as appropriate • Conduct in-person activity-space outreach and Front Porch Forum • Direct web link to VHC on our organizations’ home pages • Promotion of any VHCeducation through: o Community-related activities based self-management workshops o Addiction treatment centers and events on chamber online calendars peer organizations o Primary care practices o Holistic health centers o Small businesses o Church groups and other religious organizations In addition, Subrecipient will be required to conduct outreach and education for Vermont Health Connect, including: • Participating in the planning and staffing of enrollment events in collaboration with the VHC Outreach Manager; • Providing a visible Vermont Health Connect presence at community venues, events, fairs and/or festivals at least five times during grant period; • Coordinating with geographically overlapping Navigator organizations to avoid duplication of effort; • Identifying locations and dates for Vermont Health Connect events in the communities they serve; and, • Placing Vermont Health Connect materials in markets, community centers, faith institutions, and other physical and online venues that their target population frequents. ATTACHMENT B PAYMENT PROVISIONS The maximum dollar amount payable under this agreement is not intended as any form of a guaranteed amount. The State agrees to compensate the Subrecipient for services performed up to the maximum amounts stated below, provided such services are within the scope of the grant and are authorized as provided for under the terms and conditions of this grant. State of Vermont payment terms are Net 00 days from date of invoice; payments against this grant will comply with the State’s payment terms. The payment schedule for delivered products, or rates for services performed, and any additional reimbursements, are included in this attachment. The following provisions specifying payments are:

Outreach and Education. The Subrecipient shall implement multiple modes of outreach and education to reach a total of 20,000 interactions4,300 individuals. This outreach includes, but is not limited to: • Business on-site employee presentations • Informational public community forums • College campus forums/enrollments communicating with its 16,800 Vermont patients, a consistent social media communication campaign, presenting and working tabling at local events, collaborating with theses institutions’ alumni bases • Frequent press releases • Purchased advertising and print • Purchased radio presence • Frequent e-news blasts its network of partner organizations to targeted audiences • Social media updates, using Facebook, Twitter, LinkedIn, Hootsuitereach broad audiences, and Front Porch Forum • Direct web link distributing materials to VHC on our organizations’ home pages • Promotion of any VHC-related activities and events on chamber online calendars health centers. In addition, Subrecipient will be required to conduct outreach and education for Vermont Health Connect, including: • Participating in the planning and staffing of enrollment events in collaboration with the VHC Outreach Manager; • Providing a visible Vermont Health Connect presence at community venues, events, fairs and/or festivals at least five times during grant period; • Coordinating with geographically overlapping Navigator organizations to avoid duplication of effort; • Identifying locations and dates for Vermont Health Connect events in the communities they serve; and, • Placing Vermont Health Connect materials in markets, community centers, faith institutions, and other physical and online venues that their target population frequents. ATTACHMENT B PAYMENT PROVISIONS The maximum dollar amount payable under this agreement is not intended as any form of a guaranteed amount. The State agrees to compensate the Subrecipient for services performed up to the maximum amounts stated below, provided such services are within the scope of the grant and are authorized as provided for under the terms and conditions of this grant. State of Vermont payment terms are Net 00 days from date of invoice; payments against this grant will comply with the State’s payment terms. The payment schedule for delivered products, or rates for services performed, and any additional reimbursements, are included in this attachment. The following provisions specifying payments are:

Outreach and Education. The Subrecipient shall implement multiple modes of outreach and education to reach a total of 20,000 interactions168,580 individuals. This The Subrecipient’s outreach includes, and education shall include but is not limited to: • Business on-site employee presentations • Informational public working with the local radio station and newspaper during the first enrollment period, print weekly updates on enrollment events, attending local community forums • College campus forums/enrollments and Vermont Health Connect events, utilizing social media channels, attending at least two days of the Addison County Fair and Field Days and displaying information in a booth, assist in organizing a Vermont Health Connect event, and working with theses institutions’ alumni bases • Frequent press releases • Purchased advertising other local organizations and print • Purchased radio presence • Frequent ethe State to have an all-news blasts to targeted audiences • Social media updates, using Facebook, Twitter, LinkedIn, Hootsuite, and Front Porch Forum • Direct web link to VHC on our organizations’ home pages • Promotion of any VHC-related activities and events on chamber online calendars day enrollment event. In addition, Subrecipient will be required to conduct outreach and education for Vermont Health Connect, including: • Participating in the planning and staffing of enrollment events in collaboration with the VHC Outreach Manager; • Providing a visible Vermont Health Connect presence at community venues, events, fairs and/or festivals at least five times during grant period; • Coordinating with geographically overlapping Navigator organizations to avoid duplication of effort; • Identifying locations and dates for Vermont Health Connect events in the communities they serve; and, • Placing Vermont Health Connect materials in markets, community centers, faith institutions, and other physical and online venues that their target population frequents. ATTACHMENT B PAYMENT PROVISIONS The maximum dollar amount payable under this agreement is not intended as any form of a guaranteed amount. The State agrees to compensate the Subrecipient for services performed up to the maximum amounts stated below, provided such services are within the scope of the grant and are authorized as provided for under the terms and conditions of this grant. State of Vermont payment terms are Net 00 days from date of invoice; payments against this grant will comply with the State’s payment terms. The payment schedule for delivered products, or rates for services performed, and any additional reimbursements, are included in this attachment. The following provisions specifying payments are:

Outreach and Education. The Subrecipient shall implement multiple modes of outreach and education to reach a total of 20,000 interactions. This outreach includes, but is not limited to: • Business on-site employee presentations • Informational public community forums • College campus forums/enrollments and working with theses institutions’ alumni bases • Frequent press releases • Purchased advertising and print • Purchased radio presence • Frequent e-news blasts to targeted audiences • Social media updates, using Facebook, Twitter, LinkedIn, Hootsuite15,600 individuals throughout the grant cycle; 900 by 9/30/14; 3,000 by 12/31/14; 5,880 by 3/31/15, and Front Porch 5,780 by 6/30/15. The Subrecipient shall maintain the following Outreach Efforts:  Set up a Discussion Forum • Direct web link near the start of Open Enrollment for the public to ask questions and receive information  Assist and/or participate in radio and television promotions  Launch social media campaigns  Provide VHC on our organizations’ home pages • Promotion of any VHCpresentations to businesses in the central Vermont area as well as at trade organizations not currently served by local Navigator Organizations and will coordinate to disseminate information to small business owners  Target pharmacies, laundromats, libraries, child care centers, city centers, health centers, and other venues where the community is likely to frequent  Expand existing support to include additional trainings, content expertise, and easily accessible resources  Hold Peer to Peer meetings including face-related activities to-face meetings being held in-person, via the internet, and/or with special break-out sessions held at the Subrecipient’s annual conference  Create template documents that can be modified by others and events on chamber online calendars In addition, used for patient in-reach or community outreach Subrecipient will be required to conduct outreach and education for Vermont Health Connect, including: •  Participating in the planning and staffing of enrollment events in collaboration with the VHC Outreach Manager; •  Providing a visible Vermont Health Connect presence at community venues, events, fairs and/or festivals at least five times during grant period; •  Coordinating with geographically overlapping Navigator organizations to avoid duplication of effort; •  Identifying locations and dates for Vermont Health Connect events in the communities they serve; and, •  Placing Vermont Health Connect materials in markets, community centers, faith institutions, and other physical and online venues that their target population frequents. ATTACHMENT B PAYMENT PROVISIONS The maximum dollar amount payable under this agreement is not intended Subrecipient shall share detailed plans for the outreach and engagement listed above with State’s Navigator Project Director – both verbally and through online tools as any form of a guaranteed amountdirected by the Project Director. The State agrees Subrecipient will be expected to compensate the Subrecipient for services performed up adhere to the maximum amounts stated belowProject Director’s guidance regarding public communication, provided such services are within the scope of the grant and are authorized as provided for under the terms and conditions of this grant. State of Vermont payment terms are Net 00 days from date of invoice; payments against this grant will comply coordination with the State’s payment terms. The payment schedule for delivered products, or rates for services performedother Navigator organizations, and any additional reimbursements, are included in this attachment. The following provisions specifying payments are:necessary adjustments to outreach and enrollment efforts.

Outreach and Education. The Subrecipient shall implement multiple modes of outreach and education to reach a total of 20,000 interactions4,808 individuals. This outreach includesOutreach activities include, but is are not limited to: • Business on-site employee presentations Working with primary care provider offices, specialty care offices, its emergency department, the birth center, and inpatient units at the Subrecipient’s facilities; • Informational public community forums Performing outreach to patients within inpatient units; and • College campus forums/enrollments and working with theses institutions’ alumni bases • Frequent press releases • Purchased advertising and print • Purchased Using media outlets such as local newspapers, a monthly radio presence • Frequent e-news blasts to targeted audiences • Social media updatesinterview show, using Facebook, Twitter, LinkedIn, Hootsuitewebsite, and Front Porch Forum • Direct web link to VHC on our organizations’ home pages • Promotion of any VHCtri-related activities and events on chamber online calendars annual Wellness Calendar. In addition, Subrecipient will be required to conduct outreach and education for Vermont Health Connect, including: • Participating in the planning and staffing of enrollment events in collaboration with the VHC Outreach Manager; • Providing a visible Vermont Health Connect presence at community venues, events, fairs and/or festivals at least five times during grant period; • Coordinating with geographically overlapping Navigator organizations to avoid duplication of effort; • Identifying locations and dates for Vermont Health Connect events in the communities they serve; and, • Placing Vermont Health Connect materials in markets, community centers, faith institutions, and other physical and online venues that their target population frequents. ATTACHMENT B PAYMENT PROVISIONS The maximum dollar amount payable under this agreement is not intended as any form of a guaranteed amount. The State agrees to compensate the Subrecipient for services performed up to the maximum amounts stated below, provided such services are within the scope of the grant and are authorized as provided for under the terms and conditions of this grant. State of Vermont payment terms are Net 00 days from date of invoice; payments against this grant will comply with the State’s payment terms. The payment schedule for delivered products, or rates for services performed, and any additional reimbursements, are included in this attachment. The following provisions specifying payments are: