Service Hours The services shall be provided during the working hours and days as defined by the Contractor.
Extra Hours For the purpose of Clause 20.13, extra hours means any hours available to be worked in excess of an employee’s regular schedule. The Corporation shall determine the extra hours it requires in each circumstance, and offer such hours to employees working in that Post Office in accordance with the provisions of this Clause.
Support Hours 3.1. Standard Support Hours: Toll-free telephone support (0-000-000-0000 option #2) is available Monday thru Friday from 8:00 a.m. EST to 8:00 p.m. EST. After- hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling 0-000-000-0000, option #8.
Shift Hours All shifts assigned by the Employer must conform with the following guidelines:
Contact Hours The contact hour load for an eLearning course or section shall be equivalent to that for a face-to-face course.
Regular Hours The regular hours of work each day shall be consecutive except that they may be interrupted by a lunch period.