Giving us instructions. Who can give us instructions?
Giving us instructions. If you appoint an Authorised Individual, they may have unlimited authority to give us instructions on your behalf. This Agreement will also apply to them but you remain responsible – any references to ‘you’ will also include Authorised Individuals where applicable. We will rely on instructions from Authorised Individuals until such time as you revoke or vary that authority by giving us 48 hours’ notice in writing or by calling us. If you wish to appoint or change an Authorised Individual, please contact us for more information. We will issue, or you can choose, a username and personalised security credentials (such as a password) so that you can give us instructions. We may accept any instructions received using the security procedures without further checking the identity of the user. You must take all reasonable steps to keep your security procedures secret and safe, and you must take all reasonable steps to prevent loss, theft or fraudulent misuse of them, for example, you should not write them down in a format that is recognisable, save them electronically, choose simple passwords, or let someone else use them. If you know or suspect that your security procedures have been lost, stolen or misappropriated, or that there have been unauthorised transactions or other security breach, you must notify us immediately by calling us on the numbers above or emailing us at xxxx@xxxxxx.xx.xx. We will prevent the use of your security procedures if we reasonably believe that: • It is appropriate to protect the security of your security procedures or access, • Their use is or may be unauthorised or fraudulent, • It may otherwise compromise our security measures, or • We have to do so under an applicable law or regulation or order of a court or other regulatory body. We will tell you if we need to stop or suspend the use of your security procedures, using the contact details you have provided to us, unless that would break the law. If we cannot contact you in advance, we will attempt to contact you as soon as possible afterwards. Unless we have terminated the Agreement as a result, we will allow you to use your security procedures again once the reasons for taking such action no longer apply. We will also tell you if we become aware of a security breach that could impact you and let you know any steps you should take to reduce any risk to you. We may apply limits to the number of transactions that you can make each day. We may also apply limits to the amount of money ...
Giving us instructions. You can contact us and give us instructions by visiting our branch. Your valid instructions shall be only effective when we actually receive them. When you visit our branch, we may ask you to show a form of identification at any time, for example, when making a withdrawal from your current account or giving us a remittance instruction. We may also receive your instructions via fax if only you or joint account holder(s) or any authorized person previously signed our bank’s facsimile mandate. Original instruction must be sent by post as fax confirmation. In processing your instructions, we are acting for you. You will have to comply with any relevant local laws and you agree not to hold us responsible against all obligations and responsibilities we incur as a result of acting for you. We may refuse to act on your instructions if there is a fraudulent activity, they are unclear and incomplete, they are contrary to the law, regulation, code or other duty which applies to us or for any other legitimate reason.
Giving us instructions. 3.1 We, your Bank, cannot change or stop an instruction you give using the Service except in the limited circumstances set out in the User Guides.
Giving us instructions. If you want us to enter into a transaction on your behalf then you need to give us instructions to do so.
Giving us instructions. 3.1 We, your Bank, cannot change or stop an instruction you give using the Service or given by any Bureau acting or purporting to act on your behalf except in the limited circumstances set out in the User Guides.
Giving us instructions. 3.1 You can give us instructions either in writing, verbally, by telephone or through the online banking service unless we tell you that instructions can only be given in a specific way for a particular account or service. Generally we cannot change or stop an instruction you give by telephone or using the online banking service (except in certain limited circumstances) because we start processing instructions when we receive them. If we are able to cancel your instruction we may make a charge.
Giving us instructions. 3.1 You can give us instructions in writing (post or email).
Giving us instructions. 4.1 To manage your relationship with us under this agreement, you will need to give us a range of different instructions such as:
Giving us instructions. 9.1 You can give us instructions in any way we tell you from time to time, including electronic communications and telephone. We will act on instructions given in line with the Authority, as long as they are clear and legible and our security procedures have been followed so that we know the instruction comes from you.
