Common use of CLASSIFICATIONS AND DEFINITIONS Clause in Contracts

CLASSIFICATIONS AND DEFINITIONS. The Company reserves the right to consider other relevant qualifications and experience when assessing the classification level of an employee and may in appropriate circumstances commence or advance an employee to any classification level. It is expected that alongside the technical skills listed below, a technician can demonstrate the appropriate level of commercial and customer service skills commensurate with his/her level of seniority and experience. In addition, all technicians will be expected to comply with agreed KPI’s & work in a safe manner at all times. In each year of the agreement, each Employee who has been employed with the Company for a minimum of 12 months shall receive a review of their classification levels in the period January to March. K1 - Trades Assistant • Preferred experience in forklifts or deemed competent for the role being performed. • Good reading, writing and clerical skills. • Mechanical aptitude in operation of tooling. • Must possess a current Drivers License and Forklift ticket. • Employee is required to present themselves and any company property in an acceptable condition. • Demonstrate commitment to HSE. • Behavioural standards in line with Komatsu customer support charter. • Adherence to HSE policies and procedures. • Comply with agreed KPI’s. K2 – Tradesperson • Meets all of the requirements applicable to K1. • Appropriate trade qualification for position appointed. • Carry out all PM services on all Komatsu IC & BE trucks. • Completion of two (2) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Basic troubleshooting skills across all forklift equipment systems. • Ability to follow set instructions. • Ability and desire to use hazard identification techniques (ie: Start Safe / Take 5, hazard reporting forms), demonstrate the skills to complete a JSEA. • Welding and Fabrication: Demonstrate basic welding and fabrication skills. K3 - Tradesperson • Meets all of the requirements application to K2. • Minimum of two (2) years post trade experience on forklift equipment. • Carry out all PM services on all makes & models of IC & BE trucks • Completion of four (4) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Read and interpret Komatsu IC & BE truck electrical & hydraulic circuit diagrams and take relevant readings around the circuit • Have a good understanding of the Komatsu diagnostic software – IC & BE. • Ability to change traction and working hydraulics parameters on BE trucks • Diagnose faults and repair Komatsu IC & BE using diagnostic software & shop manuals • Install optional electrical equipment using the circuit diagram to determine the correct wiring and pin locations • Have an understanding of the basic operation of the Komatsu hydrostatic systems & components • Proven ability to work without close supervision. • Competent with use of Komatsu system procedures and processes (ie: tablet operations, parts & shop manuals, pre delivery, condition reports, job sheets & PM reports, detailed and timely completion of timesheets & warranty reports). • Demonstrate a positive attitude in the workplace. • Possess strong troubleshooting skills in at least one machine system (ie: Engines, Hydraulics, Electrical, transmissions). • Demonstrate willingness to train and mentor apprentices. • Proven record of producing good quality, accurate and timely work. • Ability to perform high quality PM services across all makes & models of lift trucks. • Welding and Fabrication: Superior skills in welding and fabrication. K4 – Tradesperson • Meets all of the requirements applicable to K3. • Minimum of three (3) years post trade experience on forklift equipment. • Ability to work unsupervised. • Working in field service for over 12 months. • Completion of six (6) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Promote HSE in the workshop or work environment with at least one level 2 safety hazard identified, in the prior twelve (12) months. • Possess strong troubleshooting skills at least two of the following systems: Engines, Hydraulics, Electrical, transmissions. • Have an comprehensive understanding & possess strong troubleshooting skills of Komatsu hydrostatic systems & components • Demonstrate ability using Komatsu operating systems and Microsoft Office products. • Welding & Fabrication: Ability to contribute towards design of components and drafting of technical drawings. K5 – Tradesperson • Meets all of the requirements applicable to K4. • Minimum of four (4) years post trade experience working on forklift equipment. • Full understanding of the electrical & hydraulic circuit diagrams used on Komatsu forklifts • Full understanding of all electrical & hydraulic components used on Komatsu forklifts • Completion of eight (8) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Ability to coordinate planned repairs and achieve positive outcomes to meet customer delivery expectations. • Have an comprehensive understanding & possess strong troubleshooting skills of Komatsu BE trucks systems & components • Possess strong troubleshooting skills at least three of the following systems: Engines, Hydraulics, Electrical, transmissions. • Demonstrated ability to act as a Team Leader over a combined period of four (4) months if the opportunity arises. • Demonstrate leadership in promoting a positive workplace culture amongst colleagues and contractors. • Ability to estimate job scopes and costs. • Welding & Fabrication: External qualifications obtained and deemed competent. (MIG and Stick welding) in addition to those obtained during apprenticeship. K6 – Tradesperson • Meet all the requirements applicable to K5 • Minimum of five (5) years post trade experience working on forklift equipment. • Ability to work unsupervised. • Possess strong troubleshooting skills at all of the following systems: Engines, Hydraulics, Electrical, transmissions. • Completion of ten (10) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Demonstrate a positive attitude in the workplace. • Promote HSE initiatives within the workshop and while on external sites. • Ability to complete Warranty Documentation to an acceptable standard. • Condition reports are completed with 100% accuracy. • PM reports are completed with 100% accuracy & zero callbacks. • Parts management is accurate and concise including credits. • High level communication skills with the ability to address & resolve customer issues. • Ability to quote customer repairs to a high level of accuracy. K7 – Tradesperson • Meets all of the requirements of K6 • Minimum of six (6) years post trade experience working on forklift equipment. • Completion of twelve (12) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Post trade qualifications in either Auto Electrician, or Hydraulics

CLASSIFICATIONS AND DEFINITIONS. The Company reserves the right to consider other relevant qualifications and experience when assessing the classification level of an employee and may in appropriate circumstances commence or advance an employee to any classification level. It is expected that alongside the technical skills listed below, a technician can demonstrate the appropriate level of commercial and customer service skills commensurate with his/her level of seniority and experience. In addition, all technicians will be expected to comply with agreed KPI’s & work in a safe manner at all times. In each year of the agreement, each Employee who has been employed with the Company for a minimum of 12 months shall receive a review of their classification levels in the period January to March. K1 - Trades Assistant • Preferred experience in forklifts or deemed competent for the role being performed. • Good reading, writing and clerical skills. • Mechanical aptitude in operation of tooling. • Must possess a current Drivers License and Forklift ticket. • Employee is required to present themselves and any company property in an acceptable condition. • Demonstrate commitment to HSE. • Behavioural standards in line with Komatsu customer support charter. • Adherence to HSE policies and procedures. • Comply with agreed KPI’s. K2 – Tradesperson • Meets all of the requirements applicable to K1. • Appropriate trade qualification for position appointed. • Carry out all PM services on all Komatsu IC & BE trucks. • Completion of two (2) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Basic troubleshooting skills across all forklift equipment systems. • Ability to follow set instructions. • Ability and desire to use hazard identification techniques (ie: Start Safe / Take 5, hazard reporting forms), demonstrate the skills to complete a JSEA. • Welding and Fabrication: Demonstrate basic welding and fabrication skills. K3 - Tradesperson • Meets all of the requirements application to K2. • Minimum of two (2) years post trade experience on forklift equipment. • Carry out all PM services on all makes & models of IC & BE trucks • Completion of four (4) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Read and interpret Komatsu IC & BE truck electrical & hydraulic circuit diagrams and take relevant readings around the circuit • Have a good understanding of the Komatsu diagnostic software – IC & BE. • Ability to change traction and working hydraulics parameters on BE trucks • Diagnose faults and repair Komatsu IC & BE using diagnostic software & shop manuals • Install optional electrical equipment using the circuit diagram to determine the correct wiring and pin locations • Have an understanding of the basic operation of the Komatsu hydrostatic systems & components • Proven ability to work without close supervision. • Competent with use of Komatsu system procedures and processes (ie: tablet operations, parts & shop manuals, pre delivery, condition reports, job sheets & PM reports, detailed and timely completion of timesheets & warranty reports). • Demonstrate a positive attitude in the workplace. • Possess strong troubleshooting skills in at least one machine system (ie: Engines, Hydraulics, Electrical, transmissions). • Demonstrate willingness to train and mentor apprentices. • Proven record of producing good quality, accurate and timely work. • Ability to perform high quality PM services across all makes & models of lift trucks. • Welding and Fabrication: Superior skills in welding and fabrication. K4 – Tradesperson • Meets all of the requirements applicable to K3. • Minimum of three (3) years post trade experience on forklift equipment. • Ability to work unsupervised. • Working in field service for over 12 months. • Completion of six (6) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Promote HSE in the workshop or work environment with at least one level 2 safety hazard identified, in the prior twelve (12) months. • Possess strong troubleshooting skills at least two of the following systems: Engines, Hydraulics, Electrical, transmissions. • Have an a comprehensive understanding & possess strong troubleshooting skills of Komatsu hydrostatic systems & components • Demonstrate ability using Komatsu operating systems and Microsoft Office products. • Welding & Fabrication: Superior skills in both welding and fabrication. • Welding & Fabrication: Ability to contribute towards design of components and drafting of technical drawings. K5 – Tradesperson • Meets all of the requirements applicable to K4. • Working in field service for over 12 months. • Minimum of four (4) years post trade experience working on forklift equipment. • Full understanding of the electrical & hydraulic circuit diagrams used on Komatsu forklifts • Full understanding of all electrical & hydraulic components used on Komatsu forklifts • Completion of eight (8) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Ability to coordinate planned repairs and achieve positive outcomes to meet customer delivery expectations. • Have an a comprehensive understanding & possess strong troubleshooting skills of Komatsu BE trucks systems & components • Possess strong troubleshooting skills at least three of the following systems: Engines, Hydraulics, Electrical, transmissions. • Demonstrated ability to act as a Team Leader over a combined period of four (4) months if the opportunity arises. • Demonstrate leadership in promoting a positive workplace culture amongst colleagues and contractors. • Ability to estimate job scopes and costs. • Welding & Fabrication: External qualifications obtained and deemed competent. (MIG MIG, TIG and Stick welding) in addition to those obtained during apprenticeship. K6 – Tradesperson • Meet all the requirements applicable to K5 • Minimum of five (5) years post trade experience working on forklift equipment. • Ability to work unsupervised. • Possess strong troubleshooting skills at all of the following systems: Engines, Hydraulics, Electrical, transmissions. • Completion of ten (10) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Demonstrate a positive attitude in the workplace. • Promote HSE initiatives within the workshop and while on external sites. • Ability to complete Warranty Documentation to an acceptable standard. • Condition reports are completed with 100% accuracy. • PM reports are completed with 100% accuracy & zero callbacks. • Parts management is accurate and concise including credits. • High level communication skills with the ability to address & resolve customer issues. • Ability to quote customer repairs to a high level of accuracy. K7 – Tradesperson • Meets all of the requirements of K6 • Minimum of six (6) years post trade experience working on forklift equipment. • Completion of twelve (12) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Post trade qualifications in either Auto Electrician, or Hydraulics

CLASSIFICATIONS AND DEFINITIONS. The Company reserves the right to consider other relevant qualifications and experience when assessing the classification level of an employee and may in appropriate circumstances commence or advance an employee to any classification level. It is expected that alongside the technical skills listed below, a technician can demonstrate the appropriate level of commercial and customer service skills commensurate with his/her level of seniority and experience. In addition, all technicians will be expected to comply with agreed KPI’s & work in a safe manner at all times. In each year of the agreement, each Employee who has been employed with the Company for a minimum of 12 months shall receive a review of their classification levels in the period January to March. K1 - Trades Assistant • Preferred experience in forklifts or deemed competent for the role being performed. • Good reading, writing and clerical skills. • Mechanical aptitude in operation of tooling. • Must possess a current Drivers License and Forklift ticket. • Employee is required to present themselves and any company property in an acceptable condition. • Demonstrate commitment to HSE. • Behavioural standards in line with Komatsu customer support charter. • Adherence to HSE policies and procedures. • Comply with agreed KPI’s. K2 – Tradesperson • Meets all of the requirements applicable to K1. • Appropriate trade qualification for position appointed. • Carry out all PM services on all Komatsu IC & BE trucks. • Completion of two (2) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Basic troubleshooting skills across all forklift equipment systems. • Ability to follow set instructions. • Ability and desire to use hazard identification techniques (ie: Start Safe / Take 5, hazard reporting forms), demonstrate the skills to complete a JSEA. • Welding and Fabrication: Demonstrate basic welding and fabrication skills. K3 - Tradesperson • Meets all of the requirements application to K2. • Minimum of two (2) years post trade experience on forklift equipment. • Carry out all PM services on all makes & models of IC & BE trucks • Completion of four (4) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Read and interpret Komatsu IC & BE truck electrical & hydraulic circuit diagrams and take relevant readings around the circuit • Have a good understanding of the Komatsu diagnostic software – IC & BE. • Ability to change traction and working hydraulics parameters on BE trucks • Diagnose faults and repair Komatsu IC & BE using diagnostic software & shop manuals • Install optional electrical equipment using the circuit diagram to determine the correct wiring and pin locations • Have an understanding of the basic operation of the Komatsu hydrostatic systems & components • Proven ability to work without close supervision. • Competent with use of Komatsu system procedures and processes (ie: tablet operations, parts & shop manuals, pre delivery, condition reports, job sheets & PM reports, detailed and timely completion of timesheets & warranty reports). • Demonstrate a positive attitude in the workplace. • Possess strong troubleshooting skills in at least one machine system (ie: Engines, Hydraulics, Electrical, transmissions). • Demonstrate willingness to train and mentor apprentices. • Proven record of producing good quality, accurate and timely work. • Ability to perform high quality PM services across all makes & models of lift trucks. • Welding and Fabrication: Superior skills in welding and fabrication. K4 – Tradesperson • Meets all of the requirements applicable to K3. • Minimum of three (3) years post trade experience on forklift equipment. • Ability to work unsupervised. • Working in field service for over 12 months. • Completion of six (6) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Promote HSE in the workshop or work environment with at least one level 2 safety hazard identified, in the prior twelve (12) months. • Possess strong troubleshooting skills at least two of the following systems: Engines, Hydraulics, Electrical, transmissions. • Have an a comprehensive understanding & possess strong troubleshooting skills of Komatsu hydrostatic systems & components • Demonstrate ability using Komatsu operating systems and Microsoft Office products. • Welding & Fabrication: Ability to contribute towards design of components and drafting of technical drawings. K5 – Tradesperson • Meets all of the requirements applicable to K4. • Minimum of four (4) years post trade experience working on forklift equipment. • Full understanding of the electrical & hydraulic circuit diagrams used on Komatsu forklifts • Full understanding of all electrical & hydraulic components used on Komatsu forklifts • Completion of eight (8) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Ability to coordinate planned repairs and achieve positive outcomes to meet customer delivery expectations. • Have an a comprehensive understanding & possess strong troubleshooting skills of Komatsu BE trucks systems & components • Possess strong troubleshooting skills at least three of the following systems: Engines, Hydraulics, Electrical, transmissions. • Demonstrated ability to act as a Team Leader over a combined period of four (4) months if the opportunity arises. • Demonstrate leadership in promoting a positive workplace culture amongst colleagues and contractors. • Ability to estimate job scopes and costs. • Welding & Fabrication: External qualifications obtained and deemed competent. (MIG and Stick welding) in addition to those obtained during apprenticeship. K6 – Tradesperson • Meet all the requirements applicable to K5 • Minimum of five (5) years post trade experience working on forklift equipment. • Ability to work unsupervised. • Possess strong troubleshooting skills at all of the following systems: Engines, Hydraulics, Electrical, transmissions. • Completion of ten (10) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Demonstrate a positive attitude in the workplace. • Promote HSE initiatives within the workshop and while on external sites. • Ability to complete Warranty Documentation to an acceptable standard. • Condition reports are completed with 100% accuracy. • PM reports are completed with 100% accuracy & zero callbacks. • Parts management is accurate and concise including credits. • High level communication skills with the ability to address & resolve customer issues. • Ability to quote customer repairs to a high level of accuracy. K7 – Tradesperson • Meets all of the requirements of K6 • Minimum of six (6) years post trade experience working on forklift equipment. • Completion of twelve (12) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Post trade qualifications in either Auto Electrician, or Hydraulics

CLASSIFICATIONS AND DEFINITIONS. The Company reserves the right to consider other relevant qualifications and experience when assessing the classification level of an employee and may in appropriate circumstances commence or advance an employee to any classification level. It is expected that alongside the technical skills listed below, a technician can demonstrate the appropriate level of commercial and customer service skills commensurate with his/her level of seniority and experience. In addition, all technicians will be expected to comply with agreed KPI’s & work in a safe manner at all times. In each year of the agreement, each Employee who has been employed with the Company for a minimum of 12 months shall receive a review of their classification levels in the period January to March. K1 - Trades Assistant • Preferred experience in forklifts or deemed competent for the role being performed. • Good reading, writing and clerical skills. • Mechanical aptitude in operation of tooling. • Must possess a current Drivers License and Forklift ticket. • Employee is required to present themselves and any company property in an acceptable condition. • Demonstrate commitment to HSE. • Behavioural standards in line with Komatsu customer support charter. • Adherence to HSE policies and procedures. • Comply with agreed KPI’s. K2 – Tradesperson • Meets all of the requirements applicable to K1. • Appropriate trade qualification for position appointed. • Carry out all PM services on all Komatsu IC & BE trucks. • Completion of two (2) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Basic troubleshooting skills across all forklift equipment systems. • Ability to follow set instructions. • Ability and desire to use hazard identification techniques (ie: Start Safe / Take 5, hazard reporting forms), demonstrate the skills to complete a JSEA. • Welding and Fabrication: Demonstrate basic welding and fabrication skills. K3 - Tradesperson • Meets all of the requirements application to K2. • Minimum of two (2) years post trade experience on forklift equipment. • Carry out all PM services on all makes & models of IC & BE trucks • Completion of four (4) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Read and interpret Komatsu IC & BE truck electrical & hydraulic circuit diagrams and take relevant readings around the circuit • Have a good understanding of the Komatsu diagnostic software – IC & BE. • Ability to change traction and working hydraulics parameters on BE trucks • Diagnose faults and repair Komatsu IC & BE using diagnostic software & shop manuals • Install optional electrical equipment using the circuit diagram to determine the correct wiring and pin locations • Have an understanding of the basic operation of the Komatsu hydrostatic systems & components • Proven ability to work without close supervision. • Competent with use of Komatsu system procedures and processes (ie: tablet operations, parts & shop manuals, pre delivery, condition reports, job sheets & PM reports, detailed and timely completion of timesheets & warranty reports). • Demonstrate a positive attitude in the workplace. • Possess strong troubleshooting skills in at least one machine system (ie: Engines, Hydraulics, Electrical, transmissions). • Demonstrate willingness to train and mentor apprentices. • Proven record of producing good quality, accurate and timely work. • Ability to perform high quality PM services across all makes & models of lift trucks. • Welding and Fabrication: Superior skills in welding and fabrication. K4 – Tradesperson • Meets all of the requirements applicable to K3. • Minimum of three (3) years post trade experience on forklift equipment. • Ability to work unsupervised. • Working in field service for over 12 months. • Completion of six (6) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Promote HSE in the workshop or work environment with at least one level 2 safety hazard identified, in the prior twelve (12) months. • Possess strong troubleshooting skills at least two of the following systems: Engines, Hydraulics, Electrical, transmissions. • Have an comprehensive understanding & possess strong troubleshooting skills of Komatsu hydrostatic systems & components • Demonstrate ability using Komatsu operating systems and Microsoft Office products. • Welding & Fabrication: Ability to contribute towards design of components and drafting of technical drawings. K5 – Tradesperson • Meets all of the requirements applicable to K4. • Minimum of four (4) years post trade experience working on forklift equipment. • Full understanding of the electrical & hydraulic circuit diagrams used on Komatsu forklifts • Full understanding of all electrical & hydraulic components used on Komatsu forklifts • Completion of eight (8) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Ability to coordinate planned repairs and achieve positive outcomes to meet customer delivery expectations. • Have an comprehensive understanding & possess strong troubleshooting skills of Komatsu BE trucks systems & components • Possess strong troubleshooting skills at least three of the following systems: Engines, Hydraulics, Electrical, transmissions. • Demonstrated ability to act as a Team Leader over a combined period of four (4) months if the opportunity arises. • Demonstrate leadership in promoting a positive workplace culture amongst colleagues and contractors. • Ability to estimate job scopes and costs. • Welding & Fabrication: External qualifications obtained and deemed competent. (MIG MIG, TIG and Stick welding) in addition to those obtained during apprenticeship. K6 – Tradesperson • Meet all the requirements applicable to K5 • Minimum of five (5) years post trade experience working on forklift equipment. • Ability to work unsupervised. • Possess strong troubleshooting skills at all of the following systems: Engines, Hydraulics, Electrical, transmissions. • Completion of ten (10) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Demonstrate a positive attitude in the workplace. • Promote HSE initiatives within the workshop and while on external sites. • Ability to complete Warranty Documentation to an acceptable standard. • Condition reports are completed with 100% accuracy. • PM reports are completed with 100% accuracy & zero callbacks. • Parts management is accurate and concise including credits. • High level communication skills with the ability to address & resolve customer issues. • Ability to quote customer repairs to a high level of accuracy. K7 – Tradesperson • Meets all of the requirements of K6 • Minimum of six (6) years post trade experience working on forklift equipment. • Completion of twelve (12) Approved Technical training courses. Assessed as competent by National Training Manager for each course. • Post trade qualifications in either Auto Electrician, or Hydraulics