Trouble report means any call or written statement from a customer or user of telephone service relating to a physical defect or to difficulty or dissatisfaction with the operation of telephone facilities.
Trouble report means a report of service affecting network problems reported by customers, and does not include problems on the customer's side of the SNI.
Trouble report means any call or written statement from a customer or user of telephone service relating to a physical defect or to difficulty or dissatisfaction with the operation of telephone facilities. “Wide area service” means service beyond the local or extended area provided at a flat monthly rate
Examples of Trouble report in a sentence
A Service Interruption period begins when Customer makes a Trouble Report (as defined below) to Vyve under the methods and procedures set forth in Section 4 of these Additional Terms and Conditions and ends when Vyve restores the Fiber Service to Customer.
More Definitions of Trouble report
Trouble report. TR")" has the meaning ascribed thereto in sub- section 2.26.2.
Trouble report means any report made by Customer relating to the Services that describes the time, location and nature of the outage. Vyve shall maintain a twenty-four
Trouble report means a report generated by OpenNet whenever there is a material fault found with the OpenNet Network or equipment which adversely affects the performance of the Network and equipment;
Trouble report means any customer complaint to the local exchange carrier regarding the operation of the network affecting their basic local exchange service, including both service-affecting conditions or out of service conditions.
Trouble report means any verbal or written report relating to difficulty or dissatisfaction with the operation of regulated telecommunications services to the WETC regarding the operation of the network affecting their regulated telecommunication service, including both service-affecting conditions or out of service conditions. One report shall be counted for a verbal or written report received. When several items are reported by one customer at the same time, and the group of troubles so reported is clearly related to a common cause, they are counted as one report.
Trouble report means the same as that term is defined in 83 Ill. Adm. Code 730.
Trouble report means an initial oral or written notice, including voice mail and e-mail, to any LEC employee or agent of a condition that affects or may affect network service [ for which there is no pending network trouble report ].