Tier 1 Help Desk means Customer's point of contact(s) to provide all Tier 1 Support within Customer's organization(s).

Tier 1 Help Desk means Institution's point of contact from which all Tier 1 Support will be given to Customer. ▪ "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact to Customer in the attempted resolution of reported Cases. ▪ "Tier 2 Support" means the Technical Support provided by Distributor to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support.

Tier 1 Help Desk means Licensee's point of contact(s) to provide all Tier 1 Support within Licensee's organization(s).

Examples of Tier 1 Help Desk in a sentence

In addition, as specified below, one Contractor staff member shall be onsite at the State to support three (3) State users in Tier 1 Help Desk application support and to train two (2) State database administrators in the structure of the database to allow State personnel to perform custom database query extracts.
ESRI PROPRIETARY AND CONFIDENTIAL INFORMATION Number of Esri User Conference Registrations per Year 30 Number of Tier 1 Help Desk Callers That May Contact Esri for Tier 2 Support 15 Number of Sets of Backup Media, if Requested 5 Support Incidents for EDN One 10-Pack/Year Term of EA Three Years from Effective Date Amendment 4 The 2019 Renewal EA Fee is $1,650,000.
Questeq’s Tier 1 Help Desk operations are located in Moon Township, PA and remotely support teachers and administrators by phone, email and web submissions.
Within the Virginia Community College System, a Chancellor's Technology Expectation is that colleges will ensure that all students, faculty, and staff have access to Tier 1 Help Desk services to support the network, email, SIS, AIS, Blackboard, and Directory Services.
Contractor shall provide technical assistance for the Agency Tier 1 Help Desk for issues that cannot be resolved by Agency at Tier 1.

More Definitions of Tier 1 Help Desk

Tier 1 Help Desk means City point of contact from which all Tier 1 Support will be given.  "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact in attempted resolution of reported Incidents.  "Tier 2 Support" means the Technical Support provided by Distributor to the Tier 1 Help Desk when the Incident cannot be resolved through the Tier 1 Support.  "Unit-Priced Separately Orderable Item(s)" means Software, Data, Online Services, or maintenance that is available subject to a per-unit license fee, subscription fee, or maintenance fee.

Tier 1 Help Desk means County's point of contact from which all Tier 1 Support will be given to Customer.

Tier 1 Help Desk means Licensee's point of contact from which all Tier 1 Support will be given to Licensee. "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact to Licensee in attempted resolution of reported Incidents. "Tier 2 Support" means the Technical Support provided by Esri or its Authorized Distributor to the Tier 1 Help Desk when the Incident cannot be resolved through Tier 1 Support. Licensees located in the USA will receive Tier 2 Support from Esri. Licensees outside the USA will receive Tier 2 Support from an Authorized Distributor located in the Licensee's region.

Tier 1 Help Desk means Customer's point of contacts in My Esri, including from Authorized Entities, to provide all Tier 1 Support within Customer's organization and Authorized Entities.

Tier 1 Help Desk means Ordnance Survey point of contact from which all Tier 1 Support will be given to Licensees.  "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact to Licensees in attempted resolution of reported Incidents.  "Tier 2 Support" means the Technical Support provided by Distributor to the Tier 1 Help Desk when the Incident cannot be resolved through the Tier 1 Support.  "Unit-Priced Separately Orderable Item(s)" means Software, Data, Web Services, or maintenance that is available subject to a per-unit license fee, subscription fee, or maintenance fee.

Tier 1 Help Desk means County's point of contact from which all Tier 1 Support will be given to Licensee. ▪ "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact to Licensee in the attempted resolution of reported Incidents. ▪ "Tier 2 Support" means the Technical Support provided by Esri to the Tier 1 Help Desk when an Incident cannot be resolved through Tier 1 Support.