Support Schedule definition

Support Schedule means the schedule to the License Agreement for SAP support (i.e. SAP Standard Support, SAP Enterprise Support or SAP Product Support for Large Enterprises) that is in force for the Software licensed under the License Agreement.

Support Schedule means the exhibit attached as Exhibit A, setting forth the Support Services and the Parties’ additional rights and obligations with respect thereto.

Support Schedule means the support schedule which is either attached to these End User terms and conditions or separately provided by the Supplier or Authorized Partner or made available at the Purchase Location, prior to purchase;

Examples of Support Schedule in a sentence

• Support for the SAP Cloud Service will be provided by SAP to Provider as described in the SAP Cloud BPO Support Schedule and the Agreement.

• Thereafter, Licensee’s use of SAP Solution Manager Enterprise Edition shall be governed by the terms and conditions of the SAP Standard Support Schedule.

• Licensee shall provide remote connectivity and data access in accordance with the Support Schedule.

• Unless Support (whether SAP Support or support from an SAP authorized support partner) for the licences under the Agreement has already been terminated in accordance with the Agreement, the effective date of termination of the Agreement will coincide with the date of termination of such support by Customer under the terms of the applicable SAP Support Schedule (or other support agreement).

• Licensee shall have installed, configured and be using an SAP Solution Manager Enterprise Edition system in accordance with the Support Schedule, as SAP Solution Manager Enterprise Edition is the service delivery platform for documenting Top Issues, core business processes and critical system information.

More Definitions of Support Schedule

Support Schedule means the schedule to the Agreement listing the services, products, software and or applications covered under the agreement “SLA” means the Service Level Agreement that dictates the Response Times provided by IT-C to the Customer for Incidents and the availability / regularity of services.

Support Schedule has the meaning set forth in Section 5.4. "Support Services" has the meaning set forth in Section 5.4. "Term" has the meaning set forth in [Section 11.1/Section 11.2].

Support Schedule shall be as described in Exhibit A.

Support Schedule means any schedule, order, purchase order or statement of work (present or future) incorporating by reference this Agreement or attached to this Agreement or any amendment to this Agreement for the acquisition of Support from LICENSOR.

Support Schedule means the schedule of payments agreed between the parties as set out in each Authority Support Letter.

Support Schedule means the schedule to the Agreement listing the services, products, software and or applications covered under the agreement.

Support Schedule means the support schedule attached at Annex 1 hereto and set out at