Support Policies definition

Support Policies. The support service(s) will be provided in accordance with Symantec's Enterprise Technical Support Policy and other support policies which may be revised and updated by Symantec from time to time without notice to Licensee. Please refer to xxx.xxxxxxxx.xxx/xxxxxxxxxx/xxxxxxx/xxxxxxx_xxxxxxxx.xxx for copies of such policies. Under Symantec's Enterprise Technical Support Policy, support services may be discontinued for certain Software or a particular version of Software prior to the end date set forth on the face of this Certificate. • Geographic Availability: Not all of the support services listed above are available in all countries or locations or for all Symantec software products. • Scope of Support: Licensee's technical assistance may be limited to error correction resolution in certain Software if Licensee has not installed and implemented all licenses for such Software in accordance with the directions for installation provided by Symantec. Please refer to xxxx://xxx.xxxxxxxx.xxx/enterprise/products/index.jsp for additional information on services offered by Symantec to assist you in proper installation and implementation of Software. Technical support will not include activities that would be typically made generally available and characterized by Symantec as product training, consulting involving integration, security solutions enablement, security advisory, pre-production configuration services, managed security or implementation services or the like, which are offered separately as noted below. • Additional Designated Contacts: Licensee may add additional Designated Contact(s) for either Essential Support or Basic Maintenance by paying the applicable fee in effect at the time Licensee seeks to add the additional Designated Contact(s). If Licensee has purchased the right to designate additional Designated Contacts, the number set forth on the face of this Certificate reflects the number of additional designated Licensee Designated Contacts who may receive technical support on Licensee's behalf with the same rights and for the same term as the primary contacts for either Essential Support or Basic Maintenance.
Support Policies means Our Software End of Life Policy, Our Versioning and Compatibility Matrix, Our extended Support Policy, Our Third Party Hardware and Software Policy and Our Return Material Authorization Policy, which can be found at xxxxx://xxx.xxxxxxx.xxx/uk/support-services/product-support/policies.
Support Policies means MariaDB’s Support policies set forth on the MariaDB Website at xxxxx://xxxxxxx.xxx/about/legal/technical-support-policies and incorporated herein for the applicable Support Level and the Supported Software, as modified by MariaDB from time to time.

Examples of Support Policies in a sentence

  • Delphix shall provide Support Services for the Software in accordance with the current version of the Delphix Support Policies located at: xxxxx://xxxxxxx.xxxxxxx.xxx/Support_Policies_and_Technical_Bulletins/Support_Policies/Delphix_Support_Poli cies_(KBA1504).

  • Your use of the PureCloud Service is subject to Our complete PureCloud Support Policies and Service Level Agreements (SLAs), which are provided at xxxxx://xxxx.xxxxxxxxxxx.xxx/articles/service-level-agreements/and are incorporated in the Agreement by this reference.

  • Your use of the PureCloud Service is subject to our complete PureCloud Support Policies and Service Level Agreements (SLAs), which are provided at xxxxx://xxxx.xxxxxxxxxxx.xxx/articles/service-level-agreements/ and are incorporated in the Agreement by this reference.

  • Your use of the Genesys Cloud Service is subject to our complete Genesys Cloud Support Policies and Service Level Agreements (SLAs), which are provided at xxxxx://xxxx.xxxxxxxxxxx.xxx/articles/service-level-agreements/ and are incorporated in the Agreement by this reference.

  • The Oracle Hardware and Systems Support Policies, incorporated in this agreement, are subject to change at Oracle’s discretion; however, Oracle will not materially reduce the level of services provided during the period for which fees for Oracle Hardware and Systems Support have been paid.


More Definitions of Support Policies

Support Policies means MariaDB’s thencurrent Support policies given in Attachment C which are incorporated herein by reference.
Support Policies means the statement of support, service level agreements and any other support policies for OVHcloud Services located here.
Support Policies means the policies available at the Callable site at xxxx://xxx.Xxxxxxxx.xxx/legal/ describing the customer support available to users of Callable Services.
Support Policies means Severalnines’ then-current Support policies displayed on the Severalnines Website for the applicable Support Level and the Supported Software, as modified by Severalnines from time to time.
Support Policies. The CSS-VS Services will be provided in accordance with (i) Veritas’ Enterprise Technical Support Policy (including the Initial Response, Service Restoration and Solution Delivery goals identified on Exhibit B for Business Critical Services); and (ii) other relevant support policies, any of which may be revised and updated by Veritas from time to time without notice to Licensee. Please refer to xxxx://xx.xxxxxxx.xxx/support-fundamentals for copies of such policies. Under Veritas’ Enterprise Technical Support Policy, support services may be discontinued for a particular version of Software prior to the end date of the Term.  Limitations. Licensee shall have no right to sell, resell, outsource, or otherwise transfer the benefits of CSS-VS Services to any third party under any circumstances. Licensee shall not assign, delegate, or subcontract any of its rights or obligations under this Certificate absent Veritas’ written consent, except to the extent expressly permitted under the License Agreement.
Support Policies. The CSS-CSE Services will be provided in accordance with (i) Veritas’ Enterprise Technical Support Policy; and (ii) other relevant support policies, any of which may be revised and updated in Veritas from time to time without notice to Licensee. Please refer to xxxx://xx.xxxxxxx.xxx/support-fundamentals for copies of such policies. Under Veritas’ Enterprise Technical Support Policy, support services may be discontinued for a particular version of Software prior to the end date of the Term.  Limitations. Licensee shall have no right to sell, resell, outsource, or otherwise transfer the benefits of CSS-CSE Services to any third party under any circumstances. Licensee shall not assign, delegate, or subcontract any of its rights or obligations under this Certificate absent Veritas’ written consent, except to the extent expressly permitted under the License Agreement.
Support Policies. The support service(s) will be provided in accordance with Symantec’s Enterprise Technical Support Policy and other support policies which may be revised and updated by Symantec from time to time without notice to Licensee. Please refer to xxx.xxxxxxxx.xxx/xxxxxxxxxx/xxxxxxx/xxxxxxx_xxxxxxxx.xxx for copies of such policies. Under Symantec’s Enterprise Technical Support Policy, support services may be discontinued for certain Software or a particular version of Software prior to the end date set forth on the face of this Certificate.