Support Centre definition

Support Centre means the Contractor's Support Centre located (including personnel and technical staff) in the territory of the Czech Republic, on tel.: to be inserted by the Contractor, e-mail: to be inserted by the Contractor.
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Support Centre means the NAVITAIRE facility that accepts phone and Internet based Customer support tool service requests related to Hosted Services.
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Support Centre means the dedicated Company personnel and resources tasked with the receipt, logging and resolution or work around for Incidents. "Updates" means error corrections and maintenance releases to the Software which are made generally available from time to time by the Company.
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Examples of Support Centre in a sentence

  • Customer may report an identified Hosted Revenue Accounting Services System Error at no additional cost through the Support Centre or the Internet based customer support facility.

  • The Parties have agreed on the procedure of providing ongoing information so that the Customer's employee contacts within the limits of the agreed Frequency of Ongoing Information the Supplier's Support Centre and the Supplier will inform him about the current status of the process of the Error removal.

  • Direct Consultation is defined as Customer-initiated contact directly to NAVITAIRE research & development personnel, thereby bypassing the NAVITAIRE Support Centre.

  • The NAVITAIRE Support Centre may be contacted for assistance in the following areas.

  • The Customer is obliged to report an Error to the Support Centre in such time after the detection thereof which may be reasonably required from the Customer.


More Definitions of Support Centre

Support Centre means the Contractor's Service Support Centre at telephone line: to be inserted by the Contractor, e-mail: to be inserted by the Contractor
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Support Centre means the dedicated Company personnel and resources tasked with the receipt, logging and resolution or work around for Incidents.
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Support Centre means the Supplier's Support Centre located (including personnel and technical staff) in the Place of Performance, serving as the single point of contact provided by the Supplier for the Customer´s phone, e-mail or other types of Reports of XXXXX/CUSS System´s Defects and Errors available on tel.: +420 to be inserted by the Supplier and e-mail: to be inserted by the Supplier.
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Support Centre means the support services delivered by CPC (or its authorised partner personnel, through telephone, the App, interactive web communications, application intelligent software or other interaction with support centre.
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Support Centre means the Komatsu support centre responsible for receiving Support Requests.
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Support Centre means Aqura’s staff who provide support to you along with the recording and management of Service Requests and Service Incidents.
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Support Centre means the Contractor’s Service Support Centre (including staffing and technical support) at the phone number: [to be filled in by the Contractor], email address: [to be filled in by the Contractor].
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