Severity Level 2 definition

Severity Level 2. (high) shall mean a moderate issue which affects product functionality but does not cause data corruption/loss or software crash. Severity Level 1 is re-classified to Severity Level 2 when a workaround is available.

Severity Level 2 is an emergency condition which makes the use or continued use of any one or more functions difficult and which cannot be circumvented or avoided on a temporary basis.

Severity Level 2 means a Qualifying Incident that has a large impact on the Compute Managed Service and, for example, results in part of the Compute Managed Service not functioning properly.

Examples of Severity Level 2 in a sentence

• Severity Level 2 Serious error that results in a major function of the Licensed Software suffering a reproducible problem causing either major inconvenience to Users or consistent failure in a common functionality.

• Severity Level 2 Problems could have the following characteristics: Severely degraded performance, or Key functionality is unavailable, but the system is operational in a restricted fashion.

• An Error is Severity Level 2, when, in the production environment, the Software is significantly impaired (e.g. loss or degradation of a substantial functionality), which causes the Software to perform materially less than as described in the applicable documentation, or, in a test or back-up environment, the Software is completely down, or a major function of the Software is not working at all or is inaccessible, and there is no workaround available.

More Definitions of Severity Level 2

Severity Level 2 means that the system has suffered some significant (but not essential) functional loss, the system is experiencing significant operational difficulties, or the system is experiencing occasional financial (or transaction servicing) integrity problems. When a Severity Level 2 incident is reported, eFunds agrees to start work on the incident within one (1) business day of notification of the incident and complete the work, or lower the severity level of the incident within seven (7) business days.

Severity Level 2 means that the County’s Property Records Management System is operational but with limitations, for which Corrections or Workarounds are required.

Severity Level 2 means the Service is degraded where Users can access the Service but experience significant difficulties or delays. Service shall be deemed unavailable if a Fault of Severity Level 2 is reported or indentified, whatever is earlier.

Severity Level 2 or “S2 (Significant)” means an Incident where one or more important functions of the Cloud Service are unavailable with no acceptable Alternative Solution. Customer's implementation or production use of the Cloud Service is continuing but not stopped; however, there is a serious impact on the Customer's business operations.

Severity Level 2 means any Error causing a lack of Services functionality and materially degrades significant aspects of Customer's business operations.

Severity Level 2. A problem that results in the partial unavailability of some core functions of the Kadence System. The overall Kadence System is still operational, but performance may be degraded.

Severity Level 2. A problem impacting the function of some but not all of the wireless charging units / or where wireless charging is functioning, but analytics data is not and where the inability to connect via Integrations is affecting the End User’s ability to conduct business. ● Severity Level 3: A problem impacting more than one wireless charging station / intermittent access to data and integrations. Little or no impact on the End User’s ability to conduct business.