Severity 2 Error definition

Severity 2 Error means an Error in which Software is still operable; however, one or more significant features or functionality are unavailable (e.g., a User cannot access a core component of the Software).
Severity 2 Error means that major functionality is materially impacted and not working in accordance with the technical specifications in the Documentation or significant performance degradation is experienced so that critical business operations cannot be performed.
Severity 2 Error means an error in which a major functionality is experiencing a reproducible problem which causes major inconvenience to the user. A workaround may exist but it has high user impact.

Examples of Severity 2 Error in a sentence

  • A Vendor technician shall initially respond as soon as possible, but in any event within sixty (60) minutes, and shall Resolve each Severity 2 Error as soon as possible, but in any event, within twenty-four (24) hours from the time the Severity 2 Error was first reported.

  • If Data Correction and Restore Workaround Techniques prove unsuccessful in Purchaser’s sole discretion, Vendor will perform emergency maintenance to Resolve the Severity 2 Error within forty-eight (48) hours of Purchaser’s request for emergency escalation to Resolve the Severity 2 Error.


More Definitions of Severity 2 Error

Severity 2 Error means the Software, which is in production, is operational but certain major functions are not performing in accordance with the Documentation and no workaround is available.
Severity 2 Error means an Error that substantially degrades the performance of Licensed Software or materially restricts Customer’s use of the Licensed Software.
Severity 2 Error means a condition where you are able to access and use the Cloud-Based Solution but the functionality of such Cloud-Based Solution that is required for you to submit a payroll for timely processing is substantially [or critically] restricted by the problem existing within such Cloud-Based Solution or applicable integrated Cloud-Based Solution, as reasonably determined by us.
Severity 2 Error means an error that causes the material unavailability of a particular feature or functionality of the applicable Service(s) or API(s).
Severity 2 Error means an error that (i) substantially degrades the performance of functionality of the analytics reporting software application (currently provided through AlphaFrontier) or (ii) materially restricts the client’s use of the service. It concerns a major failure for which there is a Workaround or a minor failure for which there is no workaround.
Severity 2 Error means an Error or other emergency condition that results in a negative impact to critical functions, including, without limitation, impact that results in the inability to process Purchaser Data or to send notifications or communications but does not meet the criteria defined for Severity 1 Error.
Severity 2 Error means any Error that (i) materially degrades the overall performance of the Software or (ii) materially impairs substantial functions of the Software published in the Documentation, but is not a Severity 1 Error.