Service Unusable definition

Service Unusable means a production issue that prevents more than one of the Customer’s Users from access to, or use of, the Covered Services. The Customer must identify a Request as Service Unusable. Standard Request means a Request made by the Customer to Alphacruncher that is not a Service Unusable Request or Feature Request. Software means the proprietary and licensed software components as well as interfaces, and APIs used by Alphacruncher to provide the Services. Statement of Work or SOW means a Document executed by both Parties describing: (i) the Scientific Services to be performed, (ii) Fees and (iii) any applicable milestones, dependencies and other technical or recognized scientific standards and specifications or related information related to the Scientific Services. Subcontractors Suppliers used by Alphacruncher to provide the Services. Taxes means any compulsory financial charge or some other type of levy imposed upon a taxpayer by a governmental organization. Technical Support Services or TSS means the technical support services provided by Alphacruncher to the Customer under the TSS Guidelines. TSS Guidelines means the then-current support service guidelines at xxxxx://xxxxxxxxxxxxx.xxx Term Duration of the Agreement as set forth in the Order Form. Terms Alphacruncher’s general terms and conditions which constitute the legal basis for the Services. Usage Data means query logs, and any data (other than Customer Data) relating to the operation, support and/or about the Customer’s use of the Service.
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Service Unusable means a production issue that prevents more than one of the Customer’s End Users from access to, or use of, the Services, or where Customer's network is not receiving any inbound email (and/or outbound email) from the Services. Customer must identify a Request as Service Unusable by designating it as a P1 Priority support Request.
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Service Unusable means any situation where you, adhering to published technical guidelines for and documented correct usage of CARTO, are unable to access or use CARTO for a period of time greater than fifteen (15) minutes.
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Examples of Service Unusable in a sentence

  • Upon receiving a support Request, Learning Objects will determine, in its sole discretion, whether the Request is a "Service Unusable Request", a "Standard Support Request", or a "Feature Request" as defined below.

  • Service Unusable Requests are responded to 24/7 with a target initial response time of one hour.

  • If submitting a Service Unusable Request after business hours, you must leave a voice message AND send an email to xxxxxxx@xxxxxxxxxxxxxxx.xxx to trigger a return support response in the target response time of one hour.


More Definitions of Service Unusable

Service Unusable means a production issue that prevents more than one of the Customer’s End Users from access to, or use of, the Cloud Identity Core Services, or where Customer's network is not receiving any inbound email (and/or outbound email) from the Cloud Identity Core Services. Customer must identify a Request as Service Unusable by designating it as a P1 Priority support Request.
Sample 1
Service Unusable is any situation where Customer is unable to access or use the Services to manage a majority of the Customer’s Products. Customer must identify a Request as Service Unusable by designating it as a P1 Priority support Request.
Sample 1

Related to Service Unusable

  • Service User means the person directly receiving the Services provided by the Provider as specified in the Service Specifications and includes their Carer and Legal Guardian where appropriate Service Quality Performance Report means a report as described in Appendix J (Service Quality Performance Report)

  • Service Users has the same meaning as defined in the Service Agreement (Part A) – Standard Terms of Funding.

  • Service Areas means those areas within the Building used for stairs, elevator shafts, flues, vents, stacks, pipe shafts and other vertical penetrations (but shall not include any such areas for the exclusive use of a particular tenant).

  • Serviceable when used to describe an Engine or Part, means in an airworthy condition within the limits defined in the applicable Engine manuals, specification and/or publications by the type certificate holder.

  • Service Drop means the overhead service conductors from the service point to the connection to the service-entrance conductors at the building or other structure.

  • Service Area means the geographic area approved by the commissioner within which an issuer is authorized to offer a Medicare Select policy.

  • Service Unit means a standardized measure of consumption, use, generation, or discharge attributable to an individual unit of development calculated in accordance with generally accepted engineering or planning standards for a particular category of capital improvements.

  • Configuration means State-specific changes made to the Software without Source Code or structural data model changes occurring.

  • Service Location means a location at which a member obtains a covered service provided by a physician or other licensed practitioner of the healing arts under the terms of a contract.

  • Signaling System 7 (SS7) means a signaling protocol used by the CCS Network.

  • Service Session means a sequence of support activities and tasks carried out remotely to collect further information by interview or by analysis of a Production System resulting in a list of recommendations. A Service Session could run manually, as a self-service or fully automated.

  • Service Software means any and all software applications and any third-party or other software, and all new versions, updates, revisions, improvements and modifications of the foregoing, that Contractor provides remote access to and use of as part of the Services.

  • Service Locations means those locations set forth on Exhibit B.

  • Systems and Equipment means any plant, machinery, transformers, duct work, cable, wires, and other equipment, facilities, and systems designed to supply heat, ventilation, air conditioning and humidity or any other services or utilities, or comprising or serving as any component or portion of the electrical, gas, steam, plumbing, sprinkler, communications, alarm, security, or fire/life/safety systems or equipment, or any other mechanical, electrical, electronic, computer or other systems or equipment for the Property.

  • Service Equipment means any equipment, Software, systems, cabling and facilities provided by or on behalf of Verizon and used to facilitate provision of the Services at a Customer Site. Ownership of the Service Equipment does not pass to Customer. Service Equipment does not include Verizon Facilities.

  • Unsuitable for Its Permitted Use means, with respect to any Facility, a state or condition of such Facility such that (a) following any damage or destruction involving a Facility, (i) such Facility cannot be operated on a commercially practicable basis for its Permitted Use and it cannot reasonably be expected to be restored to substantially the same condition as existed immediately before such damage or destruction, and as otherwise required by Section 10.2.4, within twelve (12) months following such damage or destruction or such longer period of time as to which business interruption insurance is available to cover Rent and other costs related to the applicable Property following such damage or destruction, (ii) the damage or destruction, if uninsured, exceeds $1,000,000 or (iii) the cost of such restoration exceeds ten percent (10%) of the fair market value of such Property immediately prior to such damage or destruction, or (b) as the result of a partial taking by Condemnation, such Facility cannot be operated, in the good faith judgment of Tenant, on a commercially practicable basis for its Permitted Use.

  • Inaccessible means an Insured cannot reach his/her Destination by the original mode of transportation.

  • Service Specification means and include detailed description, statements to technical data, performance characteristics, and standards (Indian as well as) as applicable and as specified in the Contract as well as those specifications relating to Industry standards and codes applicable to the performance of the work, work performance quality and the specifications affecting the works or any additional specification required to be produced by the DCO to meet the design criteria.

  • Signaling System 7 (SS7 means a signaling protocol used by the CCS Network.

  • Substance use disorder professional means a person

  • Service Line means any electric supply line through which electricity is, or is intended to be, supplied:

  • re-use means any operation by which products or components that are not waste are used again for the same purpose for which they were conceived;

  • Routine use means the disclosure of a record without the consent of the subject or subjects, for a purpose which is compatible with the purpose for which the record was collected. It includes disclosures required to be made by statute other than the public records law, Iowa Code chapter 22.

  • Primary service area means that area within a five (5) mile radius from any imaging center owned, operated or managed by Administrator, Parent or their Affiliates for which the Group provides professional Radiology services or any hospital at which on-site professional Radiology services are then provided by Physician Employee(s) or Physician Extender Employee(s) of the Group.

  • Process Wastewater means any water which, during manufacturing or processing, comes into direct contact with or results from the production or use of any raw material, intermediate product, finished product, by-product, or waste product.

  • Non-Administrator Substance Use Disorder Treatment Facility means a Substance Use Disorder Treatment Facility that does not meet the definition of an Administrator Substance Use Disorder Treatment Facility.