Service Ticket definition

Service Ticket means the tickets which are raised in relation to Incident or Service Request
Service Ticket means (a) a documented service request marked with the date and time the request was reported to or otherwise discovered by the Solution Support Center and with the date and time that the applicable problem was resolved; or (b) a report of Service Interruption or other issue by Customer via telephone (telephone notice is required for ******** ***** * – ******** or ******** ***** * – **** ******), email, CSG’s web accessible ticket tracking system or other mutually acceptable means.
Service Ticket means a unique reference number created by an Itec Resolution Centre Agent on Itec’s operational support system whereby Itec records and tracks the progress of such a request;

Examples of Service Ticket in a sentence

  • Upon satisfactory completion of the repair (s), the customer will be asked to sign and date the Service Ticket acknowledging that the work has been satisfactorily performed.

  • Below are the steps to correcting your problem fast! Complete Service Ticket with the following information: • Brief description of the issue.


More Definitions of Service Ticket

Service Ticket means the tickets which are raised in relation to Incident or Service Request “User” means an authorised employee, contractor or agent of the Customer who has access to the Service Desk for the support of their Customer owned Desktop Device or Devices.
Service Ticket means the tickets which are raised in relation to Incident or Service Request.
Service Ticket means the tickets that are raised in relation to Incident or Service Request.
Service Ticket means the ticket generated by the Contractor and signed by the User Agency Authorized Representative or the designee at a Fuel Dispensing Site, and will provide a brief description of the work performed, date, time, hour(s) at the Fuel Dispensing Site, parts used, and the name of the service person(s) who performed the work.
Service Ticket means the tracking number issued to a User for a specific request for support
Service Ticket means the tickets which are raised in relation to Incident or Service Request.“SIPLink Customer Questionnaire” is the data collection document that is sent to the Customer for completion prior to SIPLink service setup. This document provides the Node4 provisioning staff with details to enable them to setup a new SIPLink Endpoint;
Service Ticket means a support call reference created in the service management system at Sure. For each separate incident reported to Sure a new Service Ticket will be created and its reference number issued to the Customer. The Customer should refer to the Service Ticket in all communications relating to that incident.