Service Requests definition

Service Requests are general inquires related to fulfilling standard changes, responding to requests for information, and fulfilling requests for access to standard services. There are no SLA implications related to Service Requests.
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Service Requests means Service Requests provided for in the relevant Call Off Agreement shall include activities such as moves, adds and changes to Service features and assets;
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Service Requests means pre-approved requests to deliver a service on the Cloud Services as agreed between BT and the Customer and as set out in any applicable Order.
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Examples of Service Requests in a sentence

  • This section sets forth the regulations and order related charges for Access Service Requests (ASR) for Switched Access Service, as defined in this tariff.

  • Section 4.7.2 of this ISA and its subsections apply to New Service Requests received on or after October 1, 2018.

  • At the Customer’s discretion, if the scope of the Service Request(s) meets the Coordinated or Managed Project criteria, negotiated due dates will be established and documented in the Project Timeline per SOW Business Requirements Section G.8, Contracted Service Project Work.Provisioning SLAs have two objectives:Objective 1: Individual service installation; and,Objective 2: Successful Install Monthly Percentage by service type.

  • Any outstanding monies owed by the Interconnection Customer in connection with outstanding invoices related to prior New Service Requests and/or Transmission and/or Generation Interconnection Requests by the Interconnection Customer.

  • In order for Us to provide You with the agreed Service, You agree to follow Our process for lodging of Service Requests as outlined in Appendix A.


More Definitions of Service Requests

Service Requests means a request from the Customer that does not meet the criteria for an Incident, and that is limited to information or advice on Software use instructions, activation, licensing and requests for Service Credit.
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Service Requests means the request made by Client for a Service.
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Service Requests is defined in SS Section 1.1;
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Service Requests has the meaning given in ITIL as at the Effective Date.
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Service Requests are general inquires related to fulfilling standard changes, responding to requests for information, and fulfilling requests for access to Services. Service Requests are initiated by the Customer opening a Ticket with LightEdge Operations via phone, email, or the Service Portal. “Ticket” is a documented record in the LightEdge Operations support database of an interaction with Customer. Tickets can be initiated by Customer or LightEdge.
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Service Requests refers to the Activities that may be assigned by the Department to the Contractor which fall within the Service Hours budget in Attachment 3, Price Response. Service Request tickets are individually requested and approved prior to the Contractor commencing work.
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Service Requests means a request from the Company that does not meet the criteria for an Incident, and that is limited to information or advice on Software use instructions, activation, licensing and requests for Service Credit.
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